Novotel Karlsruhe City

Hotels
•
Novotel
8.7 (1795 reviews)
Festplatz 2 , Karlsruhe , DE
+49 721 35260

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent and plentiful breakfast
Very friendly and attentive staff
Ideal central location with direct transport access
Underground parking and covered access to congress center
Renovated rooms with comfortable beds and good equipment
Generally very clean hotel
Cons:
Value for money concerns / price-performance
Breakfast sometimes not included despite price expectations
Squeaky/less comfortable extra (rollaway) bed
Minor cleanliness issue reported in one bathroom
One guest experienced a billing/dispute issue via Booking.com

Categories

Cleanliness
8.6
Multiple guests praised very clean rooms and hotel areas; one review noted the bathroom was not perfectly clean (minor issue).
Service
9.3
Consistently praised staff as very friendly, engaged and helpful (reception and restaurant highlighted, gluten-free options on request).
Location
9.2
Repeatedly described as excellent/ideal: central, direct access to congress center, U-Bahn station at the hotel, near park and city centre.
Room Quality
9
Renovated rooms with top equipment and comfortable beds mentioned; one report of a squeaking/less comfortable extra bed.
Amenities
8.6
Underground parking and covered access to venues praised; minibar very small and no snack/ drink machines noted as a shortcoming.
Value for Money
7
Several comments raised price-performance concerns (breakfast not included for price, general comment 'Preis-Leistung'); one booking/billing dispute increased dissatisfaction.
Food and Beverage
9.3
Breakfast repeatedly described as excellent and plentiful, with gluten-free options available by request; one guest expected breakfast to be included but it was not.
Overall Experience
8.6
Many guests reported a wonderful stay and willingness to return, praising location, service and renovated rooms; isolated issues (pricing, extra bed, minor cleanliness) tempered perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Modern Rooms with Wi-Fi
Indulge in comfort at our 4-star hotel in central Karlsruhe. Enjoy modern rooms equipped with Wi-Fi, perfect for staying connected during your stay. Relax in air-conditioned rooms featuring a minibar and satellite TV for your entertainment.

Majolika Restaurant and Newsbar
Treat your taste buds at the Novotel Karlsruhe's Majolika restaurant, offering Mediterranean cuisine in a charming setting with a summer terrace. Unwind with a refreshing drink at the hotel's Newsbar, the perfect spot to socialize and relax after a long day of sightseeing.

Convenient Location near Kongresszentrum S-Bahn Train Station
Experience convenience at its best with our hotel's proximity to the Kongresszentrum S-Bahn Train Station. Explore the city with ease and make the most of your stay in Karlsruhe.

Book your stay at Novotel Karlsruhe City now for an unforgettable experience!

Important information:

Please note that pets are only allowed upon request and subject to approval. Please note that pets will incur an additional charge of 20 euros per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STR

Location

Guest Reviews

8.7
Based on 1795 reviews
Cleanliness: 8.6
Service: 9.3
Location: 9.2
Room Quality: 9
Amenities: 8.6
Value for Money: 7
Food and Beverage: 9.3
Overall Experience: 8.6
G
Gertraud • family_with_children • at
10
2026-10-30 • via Nuitee
K
Kaplan • couple • at
9
Ein perfektes Wochenende um mit Lionsfreunden am Europaforum in Karlsruhe teilzunehmen!
Pros:

Frühstück - ausgezeichnet - Mitarbeiter sehr bemüht - reichliche Auswahl, angenehme Tischgrößen.
Die Lage optimal - besser geht es nicht - und auch die Tiefgarage - fast zu schön um wahr zu sein!

2026-10-30 • via Nuitee
B
Björn • couple • fi
8
2026-10-29 • via Nuitee
T
toma • family_with_children • ro
10
2026-10-29 • via Nuitee
S
Selva • extended_group • tr
9
2026-10-29 • via Nuitee
E
Eclio • solo_traveller • gb
9
2026-10-29 • via Nuitee
B
Björg Bára • couple • is
9
2026-10-27 • via Nuitee
U
Ulrich • solo_traveller • de
9
2026-10-27 • via Nuitee
M
Mosaferi • family_with_children • nl
8
Pros:

Cleanliness

Cons:

With this price my expectation was that the breakfast should be included but it was not

2026-10-26 • via Nuitee
N
Nussbaum • solo_traveller • de
9
Rundum empfehlenswert
2026-10-26 • via Nuitee
C
Cornelia • solo_traveller • de
8
2026-10-25 • via Nuitee
C
Christoph • couple • ch
9
Pros:

Geräumiges, funktionales Zimmer mit schwerer und somit gut verschliessender Tür zum Gang (und somit ruhig). Gedeckter Zugang zum Kongresszentrum. S-Bahn-Station vor dem Hotel. Hatte alles, was ich von einem Viersternhotel erwarte.

2026-10-25 • via Nuitee
C
Cornelia • couple • de
8
2026-10-25 • via Nuitee
M
Miroslaw • solo_traveller • pl
10
2026-10-25 • via Nuitee
C
Camille • extended_group • fr
10
Complètement rénové et très agréable
Pros:

Tout

Cons:

Rien

2026-10-23 • via Nuitee
A
Anne • family_with_children • de
2
2026-10-23 • via Nuitee
H
Heiko • couple • de
9
top
2026-10-22 • via Nuitee
T
Tahiya Shakil • couple • lc
8
Pros:

Very good location. Good service. Nice, clean room.

2026-10-20 • via Nuitee
H
Haag • family_with_children • de
8
Pros:

Große Auswahl beim Frühstück. Zuvorkommendes Personal.

Cons:

Preis- Leistung.

2026-10-20 • via Nuitee
A
Angel • solo_traveller • es
9
2026-10-18 • via Nuitee