Gamma Merida El Castellano

Hotels
•
Gamma Hotels
8.9 (726 reviews)
Calle 57, 513. Colonia Centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cleanliness
Good value for money
Cons:
Loud music at night
Old air conditioning unit
Minor amenities issues

Categories

Cleanliness
8.6
Many mentions of cleanliness, described as very clean.
Service
9.2
Staff received praise for attentiveness and helpfulness.
Location
9.2
Multiple comments highlighted the excellent location.
Room Quality
8.7
Rooms a bit varied in feedback; generally positive.
Amenities
8.7
Amenities were appreciated though some suggestions for improvement made.
Value for Money
8.9
Good value stated multiple times, especially for the service and amenities.
Food and Beverage
8.9
Breakfast buffet received high praise.
Overall Experience
9
Most reviews speak positively about the overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:27

Property Description

Outdoor Swimming Pool and Convenient Location
Gamma Mérida El Castellano boasts an inviting outdoor swimming pool with sun loungers, perfect for relaxing under the sun. Located just 350m from Mérida’s main square and the stunning 16th-century cathedral, the hotel offers a prime location for exploring the city.

Comfortable Rooms and Dining Experience
The classic designed rooms at El Castellano feature tile flooring, cable TV, ironing facilities, and air conditioning. Guests can enjoy a culinary delight at the hotel restaurant, offering a blend of Yucatan cuisine and international dishes.

Cultural Excursions and Travel Assistance
With an on-site travel agency, guests can easily organize visits to iconic sites like Chichén Itzá and Uxmal, both UNESCO World Heritage Sites. The hotel's convenient proximity to the international airport, just a 20-minute drive away, ensures a seamless travel experience.

Book your stay at Gamma Mérida El Castellano for a memorable and convenient hotel experience.

Important information:

When traveling with pets, please note that an Additional nightly fee of $990.00 MXN plus taxes, per guest room. The fee includes your dog's stay and special cleaning applies.

Please note that a maximum of 1 pet is allowed Please note that the property can only allow pets with a maximum weight of 44 lb.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 726 reviews
Cleanliness: 8.6
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9
J
Julia • family_with_children • mx
9
Cons:

El inodoro en mal estado

2026-05-26 • via Nuitee
M
Maria Del Carmen • solo_traveller • mx
10
Pros:

La recama e instalaciones son tal cual como se ven en las fotos y cumplen lo que ofrecen

Cons:

Todo estuvo muy bien

2026-05-26 • via Nuitee
R
raquel • couple • us
5
Meh.
Pros:

Decent fitness center

Cons:

Furnishings, fixtures, and decor dated. Clientele was very rowdy (not the fault of the property- just saying).

2026-05-24 • via Nuitee
B
Bruno • solo_traveller • fr
8
2026-05-23 • via Nuitee
M
MILDRET • solo_traveller • mx
9
2026-05-22 • via Nuitee
M
Morales Faedo • solo_traveller • mx
9
Descanso y cercanía al centro de la ciudad
Pros:

La ubicación es excelente y la habitación muy buena.
Hay agua fría todo el día en el lobby, ya que hay mucho calor en estos días.
Tuve una buena estancia y pude descansar bien.

Cons:

Todo me gustó.

2026-05-19 • via Nuitee
P
pierre • solo_traveller • fr
9
2026-05-18 • via Nuitee
C
Crisa • solo_traveller • mx
6
Mal recibimiento!
Pros:

Cómodo y ubicación bien!

Cons:

Al llegar la recepcionista fue grosera, prepotente, como si llegara a pedirle algo regalado! Ya tenía reservacion sin embargó dijo que no había nada a mi nombre pero no hizo por buscar o preguntar como había reservado hasta que le dije que fué por boking, también se equivoco al cobrarme los desayunos no me di cuenta, eran 3 y me dijo solo le cobre 2 son dos? Va pagar el que falta? Y yo, pues si! Fue molesto su actitud uno va a pasarla de lo mejor cueste lo que cueste pero no a recibir malos tratos!

2026-05-15 • via Nuitee
N
Nora • couple • us
9
2026-05-11 • via Nuitee
S
SM • couple • es
10
2026-05-09 • via Nuitee
L
LAURA • couple • mx
9
Excelente ubicacion y el mejor servicio de alimentos y bebidas
Pros:

el hotel es hermoso, con ubicación inmejorable , muy limpio y debo resaltar antes que nada que el servicio y la atencion por parte del personal de restaurante es magnifica siempre atentos a cualquier cosa que necesita el cliente , super amables un 10 para el personal y los alimentos todo riquisimo

Cons:

llegamos en la madrugada , el guardia estaba dentro sentado al parecer durmiendo nos vio llegar y nos hizo seña de que pasaramos nuestra llave para ingresar pero nosotros apenas ibamos hacer check in fue hasta después que tuvo la delicadeza de pararse para abrirnos el recepcionista salio de atras de la recepcion hacernos el check in basico y no tuvieron la atencion de ayudarnos con nuestro equipaje , mal servicio del tercer turno todo lo demas excepcional

2026-05-06 • via Nuitee
N
Nora • couple • us
10
2026-05-05 • via Nuitee
L
Lizmenglez • solo_traveller • mx
10
Pros:

Ubicacion. Instalaciones, excelente atencion.

2026-05-04 • via Nuitee
N
Nora • couple • us
10
The staff was awesome! They accommodated all our needs. I will definitely stay here again.
Pros:

It’s was very clean and very comfortable. Great location, lots to do at walking distance.

2026-05-03 • via Nuitee
M
Melinda • couple • us
9
Great time
Pros:

Location spacious

2026-05-03 • via Nuitee
M
Matheo • couple • fr
8
2026-04-30 • via Nuitee
A
Anna • solo_traveller • gb
6
Nice location and clean, but very loud aircon
Pros:

The hotel is in a very nice location and the people working there are super friendly and nice. It is also pretty clean.

Cons:

The AirCondition in the room is extremely loud and at the top floor (10) that I was it was not strong enough so even in full blast my room was about 25oC (so not nice and cool). The rooms do not have a mini fridge to keep your water or anything else cool. There is a coffee machine in the room but the coffee is not free and you have to buy it (this is an extremely cheap approach given the price of the rooms, and it will cost them barely nothing to provide this convenience for the guests).

2026-04-27 • via Nuitee
C
Cesar Alexander • solo_traveller • mx
10
2026-04-20 • via Nuitee
A
Angelica • couple • ca
9
Great stay in Merida
Pros:

Location was perfect! It’s central but not on the busy part of Central Merida. Our room was spacious and clean. We had the breakfast buffet twice and every thing was excellent. Staff were very friendly and attentive.

Cons:

The room was a little dated and smelled musky. Our room was close to a bar so you could hear the music until around 11pm. It really didn’t bother us but might not be ideal for some.

2026-04-17 • via Nuitee
I
Ignacio • solo_traveller • es
8
2026-04-16 • via Nuitee