Mercure Ismailia Forsan Island Hotel

Hotels
Accor
8.8 (342 reviews)
Forsan Island, PO Box 77, Ismailia, 0000 , Ismailia , EG

Facilities

Meeting rooms
Full-service spa
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice view
Cons:
Poor cleanliness
Noisy rooms
Underwhelming food

Categories

Cleanliness
7.94
Several reviews mentioned poor cleanliness.
Service
9.91
Positive comments about the staff's friendliness and helpfulness.
Location
9.45
Many reviews highlighted the great lake view and location.
Room Quality
8.9
General comments indicated good room quality with some size concerns.
Amenities
8.43
Mixed reviews about amenities with some positive notes.
Value for Money
8.89
Some value concerns but overall average for the price.
Food and Beverage
7.94
Noted poor breakfast and food options were lacking.
Overall Experience
8.91
Overall positive feedback despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:33

Property Description

Luxurious Spa and Recreational Amenities:
Indulge in massages at the spa, unwind at the private beach, or rejuvenate at the health club and outdoor pool.

Dining and Entertainment:
Choose from 2 restaurants, 24-hour room service, a cozy coffee shop, and stylish bars for exquisite dining and drinks.

Elegant Accommodations and Convenient Services:
Stay in uniquely decorated rooms with fireplaces and private pools. Enjoy complimentary Wi-Fi, satellite TV, and top-notch services like concierge assistance and complimentary newspapers.

Book now to experience a blend of relaxation and luxury at Mercure Ismailia Forsan Island Hotel!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.8
Based on 342 reviews
Cleanliness: 7.94
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
N
Nadine solo_traveller de
7
2026-07-23 via Nuitee
A
Amr extended_group eg
7
Good
Pros:

Staff is good

Cons:

Prices are high

2026-07-19 via Nuitee
K
Kerem family_with_children tr
10
A flawless stay with outstanding service, beautiful surroundings, and an unforgettable experience.
Pros:

Everything about my stay was exceptional. The staff were incredibly friendly, professional, and always willing to help. The room was spotless, the breakfast offered a great variety of delicious food, and the hotel's beautiful location overlooking the lake made the experience even more memorable.

Cons:

I genuinely can't think of a single negative point. The entire experience was flawless, and it's rare to find a hotel where everything—from the staff and facilities to the food and atmosphere—is executed so perfectly. I would highly recommend Mercure Ismailia Forsan Island to anyone visiting the area and can't wait to return.

2026-07-13 via Nuitee
V
venom solo_traveller ae
10
2026-07-13 via Nuitee
E
ELHAM family_with_children eg
9
نشكركم على حسن استقبالكم ومساعداتكم
Pros:

نعم الأفطار جيد ويساوى القيمة المدفوعة . الغذاء الى حد ما ز

Cons:

الضوضاء موسيقى وغناء بصوت مرتفع بعد الساعة الحادية عشر مساء وحتى الثالثة من فجر اليوم الثانى

2026-07-12 via Nuitee
M
Mohamed solo_traveller eg
8
جيده
Pros:

الموقع

Cons:

الغرف صغيره

2026-07-12 via Nuitee
A
Ahlam couple ae
5
2026-07-09 via Nuitee
M
Mahmoud couple eg
9
ساكرر اقامتي
Pros:

هادئ ونظيف

Cons:

لاشي

2026-07-08 via Nuitee
N
Nader solo_traveller eg
9
2026-07-06 via Nuitee
S
Samir solo_traveller eg
7
2026-07-04 via Nuitee
L
Loai couple eg
7
2026-06-28 via Nuitee
A
Ahmed solo_traveller ch
9
2026-06-28 via Nuitee
E
Emad solo_traveller kw
8
اقامة جيدة
Pros:

الموقع التعامل الراقي من موظفين الفندق خاصة قسم الاستقبال

Cons:

الاسعار مبالغ فيها, الكوفي شوب الي علي البحر لايوجد به تكييف والمكان غير نظيف والاكل غير صحي .

2026-06-25 via Nuitee
H
Hanaa solo_traveller ma
4
2026-06-24 via Nuitee
A
Ayman family_with_children qa
3
Terrible place to stay.
Pros:

Breakfast was bad. Below average.
However the view from my room was beautiful.

Cons:

The room was dirty when we arrived. We requested cleaning, and gave the housekeeper a good tip, only to come back in the evening and find our room as dirty as it was. This kept going on for 3 days, until a guy named (Mohamed) cleaned the room properly (huge thanks for Mohamed). The reception were not useful as all. Even small requests like tea bags were not fulfilled. The key cards did not work properly. We requested a baby crib while booking this stay, and received an email that our request was approved, however the crib was not provided. It was a terrible stay. I will never choose this hotel again.

2026-06-24 via Nuitee
M
Mert solo_traveller tr
7
2026-06-22 via Nuitee
K
Karim couple eg
7
Average
Pros:

Staff was friendly, generally good hotel

Cons:

Needs general renovation, room is bad cleaned, too late to receive any request at the room.

No sea to swim, medium breakfast

2026-06-21 via Nuitee
H
Hashmiya couple qa
10
2026-06-20 via Nuitee
S
Sherif solo_traveller sa
10
2026-06-16 via Nuitee
D
Dr. Mostafa family_with_children sa
10
المكان رائع جدا جدا
Pros:

الفندق جميل والاستقبال رائع

2026-06-14 via Nuitee