Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Waiting for breakfast

Categories

Cleanliness
8.08
Generally clean but a few issues mentioned.
Service
9.05
Staff is friendly and responsive, great overall service.
Location
8.59
Great location near metro and food places.
Room Quality
8.04
Rooms are generally nice but some complaints about size and amenities.
Amenities
8.57
Good amenities including breakfast and a sauna.
Value for Money
8.03
Some guests felt it was overpriced for what was provided.
Food and Beverage
9.08
Exceptional breakfast offerings.
Overall Experience
8.55
A good overall experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:49

Property Description

Boutique Guest Rooms
Hotel Indigo Brussels City, located in the heart of Brussels, offers boutique guest rooms inspired by the nearby Botanical Garden. Each room is equipped with air conditioning, a mini fridge, a Nespresso coffee machine, and complimentary WiFi for a comfortable stay.

Fitness and Health Centre
Guests at Hotel Indigo Brussels City have access to a fully equipped fitness and health centre, perfect for staying active during their stay. Whether you prefer a morning workout or an evening exercise session, the facilities cater to all your fitness needs.

Serra Restaurants and Indoor Gardens
Indulge in a unique dining experience at the serra restaurants within indoor gardens at the hotel. Enjoy live events while surrounded by lush greenery, adding a touch of nature to your culinary adventures.

Book your stay at Hotel Indigo Brussels City for a memorable experience in the vibrant city of Brussels.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 7014 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
P
Pesce • family_with_children • it
10
2026-07-04 • via Nuitee
A
Amanda • extended_group • au
8
Comfortable, well set up stay.
Pros:

Clean, well sized rooms. Comfortable beds well catered healthy breakfasts.

Cons:

Insufficient air conditioning but I am aware that was an issue all over Europe this summer.

2026-07-04 • via Nuitee
N
Nadège • family_with_children • ch
10
Pros:

La déco, les sons dans les couloirs, le personnel agréable. Canapé lit et lit confortable.

Cons:

Un peu de rouille sur le lavabo mais ce n'est pas grand chose.
Petit déjeuner copieux mais un peu cher.

2026-07-04 • via Nuitee
E
Emily • couple • de
10
2026-07-04 • via Nuitee
M
Morgane • couple • ch
10
2026-07-04 • via Nuitee
B
Brigid • solo_traveller • nl
8
2026-07-04 • via Nuitee
R
rubbio1987 • extended_group • it
9
2026-07-03 • via Nuitee
G
Giedre • extended_group • gb
9
Great option for a convenient city stay
Pros:

The room was clean, and the hotel is really easy to get to from the metro station.

Cons:

The area the hotel is in is slightly less nice than the center, but it's still only a 20min walk away from the main attractions.

2026-07-03 • via Nuitee
A
Andrea • solo_traveller • nl
8
Pros:

Goede ligging, dicht bij het winkelcentrum, treinstation en metro

2026-07-03 • via Nuitee
A
Annemiek • couple • nl
7
Redelijk , restaurant kon je uit 3 menu s kiezen, prijs heel duur .
Pros:

Elke dag verschonen van handdoeken en bed verschonen. Badkamer schoonmaken

Cons:

Vloer vies vlekken, meubels stoffig

2026-07-03 • via Nuitee
M
Margreet • solo_traveller • nl
8
2026-07-03 • via Nuitee
R
Rebecca • couple • gb
8
Did the job!
Pros:

Very convenient location for the metro and rail services. Easy access to central Brussels. Clean and with helpful staff.

Cons:

It was VERY hot, I actually ended up sleeping on the bathroom floor on our first night. After I complained the next morning the staff were very attentive and provided 2 fans to cool the room down which did help.

2026-07-03 • via Nuitee
C
Cristina • solo_traveller • es
9
Hotel acogedor en pleno centro
Pros:

Sólo usé la habitación como servicio del hotel. Todo muy bien. Habitación de un tamaño confortable, cama grande y cómoda, y el diseño y la decoración de la habitación es acogedora.
La ubicación está genial. En el mismo centro de la ciudad. Al lado del metro (literal) donde hay muchas lineas, y a 5min andando de la estación del Norte, donde si vas al aeropuerto, tienes un tren directo a una parada. Muy cómodo el traslado de aeropuerto - hotel.

Cons:

En general muy bien todo. Algo caro, pero teniendo en cuenta las instalaciones y la ubicación, se puede justificar.

2026-07-03 • via Nuitee
B
Berdo • solo_traveller • hu
10
2026-07-03 • via Nuitee
I
Iryna Hnatoiko • solo_traveller • ua
10
2026-07-03 • via Nuitee
H
Horvátné Molnár • extended_group • hu
10
:-)
Pros:

A reggeli svédasztalos volt, nagy választék, finom volt.

2026-07-03 • via Nuitee
F
flavie • solo_traveller • fr
9
Pros:

Le confort de la literie , la propreté, le calme et l'emplacement

Cons:

assez cher ...

2026-07-03 • via Nuitee
U
Ugur • solo_traveller • tr
8
Cons:

Check-in staff made me wait 30 extra minutes.

2026-07-02 • via Nuitee
P
Pedro • solo_traveller • ao
10
2026-07-02 • via Nuitee
M
Maria Victoria • solo_traveller • es
9
2026-07-02 • via Nuitee