Hotel Indigo Brussels - City by IHG

Hotels
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Hotel Indigo
8.5 (6897 reviews)
Place Charles Rogier 20 , Brussels , be

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Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Waiting for breakfast

Categories

Cleanliness
8.08
Generally clean but a few issues mentioned.
Service
9.05
Staff is friendly and responsive, great overall service.
Location
8.59
Great location near metro and food places.
Room Quality
8.04
Rooms are generally nice but some complaints about size and amenities.
Amenities
8.57
Good amenities including breakfast and a sauna.
Value for Money
8.03
Some guests felt it was overpriced for what was provided.
Food and Beverage
9.08
Exceptional breakfast offerings.
Overall Experience
8.55
A good overall experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:49

Property Description

Boutique Guest Rooms
Hotel Indigo Brussels City, located in the heart of Brussels, offers boutique guest rooms inspired by the nearby Botanical Garden. Each room is equipped with air conditioning, a mini fridge, a Nespresso coffee machine, and complimentary WiFi for a comfortable stay.

Fitness and Health Centre
Guests at Hotel Indigo Brussels City have access to a fully equipped fitness and health centre, perfect for staying active during their stay. Whether you prefer a morning workout or an evening exercise session, the facilities cater to all your fitness needs.

Serra Restaurants and Indoor Gardens
Indulge in a unique dining experience at the serra restaurants within indoor gardens at the hotel. Enjoy live events while surrounded by lush greenery, adding a touch of nature to your culinary adventures.

Book your stay at Hotel Indigo Brussels City for a memorable experience in the vibrant city of Brussels.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 6897 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
S
Salima • family_with_children • be
6
Trop peu
Pros:

Personnelle petite dej

Cons:

Propreté chambre

2026-05-23 • via Nuitee
V
Vagioula • solo_traveller • gr
10
2026-05-23 • via Nuitee
M
Maria Leonila • couple • ch
10
Very satisfied!
Pros:

Location, staff very helpful & friendly

2026-05-23 • via Nuitee
P
Perrine • couple • fr
9
2026-05-22 • via Nuitee
A
Angel • couple • es
8
Hotel bastante completo y cerca del centro y de la estación de tren
Pros:

El hotel está a 5 minutos andando de la estación norte de tren. Desde esta estación puedes llegar al aeropuerto o a Gante en 30 minutos y a Brujas en 1 hora, por lo que la ubicación es inmejorable.
Del centro de la ciudad está a 15 minutos andando, lo cual también es genial y la zona es bastante tranquila y segura.
Respecto del hotel, esta bastante limpio y los servicios son buenos.

Cons:

Tuvieron dos pequeñas incidencias, la primera es que se suponía que tenía que haber una botella de agua para rellenar en la fuente que hay junto a los ascensores, pero no había y no nos la repusieron ninguna de las 3 noches y por otra parte el servicio de habitaciones vino a hacer la habitación uno de los días a las 9.30 am y les indicamos que volvieran en diez minutos que estábamos a punto de salir, pero la habitación finalmente se quedó sin hacer, aunque cuando bajamos a recepción a comunicarlo como ya se había ido el servicio de habitaciones nos regalaron dos consumiciones en el bar, lo cual es un buen detalle.

2026-05-21 • via Nuitee
S
Sander • extended_group • nl
6
Forgettable
Pros:

Room was ok. I choose this hotel as it was next my conference location.

Cons:

Bathroom very small but ok. Breakfast fine but too expensive as was the price of the room.

2026-05-20 • via Nuitee
A
Andrea • family_with_children • es
10
Muy recomendable
Pros:

Muy comodo, desayuno buenisimo, cerca de todo y cerca tranvia

Cons:

Desayuno bueno pero un poco caro

2026-05-19 • via Nuitee
K
Kinga • solo_traveller • pl
10
Pros:

Lokalizacja, śniadanie, udogodnienia

Cons:

Trudno zapanować nad lampami

2026-05-19 • via Nuitee
J
Jutta • couple • de
5
Pros:

Die Lage ist optimal zu den öffentlichen Verkehrsmitteln

Cons:

Von der Ausstattung schon etwas in die Jahre gekommen. Wir hatten sehr kleine Badezimmer

2026-05-19 • via Nuitee
J
Jennifer • family_with_children • ie
9
Safe, comfortable, family friendly
Pros:

Family room, comfortable beds, good location, friendly staff, free & eco friendly water refills

Cons:

Email address per WiFi connection, coffee from machines was nothing special

2026-05-19 • via Nuitee
A
Anne • solo_traveller • de
7
Pros:

Sehr schönes Interior Design, super Frühstück, großes Gym!

Cons:

Saunabereich lieblos, Restaurant abends nicht geöffnet (entgegen der Angaben bei booking) - beides waren aber für mich Gründe für die Buchung dieses Hotels

2026-05-18 • via Nuitee
J
Justine • family_with_children • fr
9
2026-05-18 • via Nuitee
E
Evgeniya • family_with_children • at
9
Ein köstliches Frühstück sowie eine schöne Lobby- und Foyergestaltung
Pros:

Besonders praktisch war auch, dass es auf jeder Etage stilles, sprudelndes und gekühltes Wasser gab.
Mir haben besonders das Frühstück, die Freundlichkeit des Personals und die gute Lage gefallen.

Cons:

die langen Wartezeiten beim Lift.
Außerdem war die fehlende Beleuchtung beim Schlafsofa zum Lesen etwas unpraktisch.

2026-05-18 • via Nuitee
M
Manuel • solo_traveller • de
10
2026-05-18 • via Nuitee
M
Matthieu • solo_traveller • fr
10
2026-05-17 • via Nuitee
A
ANNY NICKLETTE • family_with_children • fr
9
2026-05-17 • via Nuitee
Z
zeynep Sude • couple • tr
10
Nord tren garının arka tarafından çıkıp otele gittiğim yol çok riskliydi ona dikkat edildiği sürece çok güzeldi
Pros:

Güzel

Cons:

Konum

2026-05-17 • via Nuitee
N
Nicole • solo_traveller • de
10
Tolles Wochenende in Brüssel
Pros:

Online Check In/Out, sauber, gutes Frühstück, ruhig, zentral

Cons:

./.

2026-05-17 • via Nuitee
A
Artur • family_with_children • at
9
2026-05-16 • via Nuitee
E
El Mostafa • solo_traveller • fr
10
Très belle vue, magnifique ⛩️Hôtel
Pros:

Magnifique ⛩️Hôtel

Cons:

Un manque de stationnement

2026-05-16 • via Nuitee