Hyatt House Boston/Burlington

Hotels
•
Hyatt House
9 (760 reviews)
2 Van De Graaff Drive , Burlington , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and accommodating staff
Convenient location
Cons:
Limited breakfast options
Some amenities need improvement
Previous charge for bottled water too high

Categories

Cleanliness
9.39
The reviews consistently mention that the hotel is very clean and well-maintained.
Service
9.36
Staff are described as accommodating, friendly, and kind, enhancing the overall experience.
Location
9.4
Guests appreciate the convenient location close to restaurants and medical facilities.
Room Quality
8.85
Most mentioned rooms are comfortable, although some comment on the age of facilities.
Amenities
8.38
While the amenities are good, there were suggestions for improvements (e.g., better breakfast options).
Value for Money
8.84
General satisfaction with pricing, though some specific charges were deemed excessive.
Food and Beverage
8.39
Breakfast options received mixed feedback; some guests had suggestions for improvement.
Overall Experience
9.36
Guests express high satisfaction and intend to return, indicating an overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:26

Property Description

Luxurious Accommodations
Indulge in the comfort of a spacious room equipped with modern amenities like a flat-screen TV, a full kitchen, and a cozy sofa. The private bathrooms offer convenience with a shower and complimentary toiletries.

Convenient Facilities
Take advantage of the 24-hour fitness centre, outdoor pool, and BBQ facilities during your stay. Benefit from services like the business centre, meeting facilities, and free Wi-Fi access. The 24-hour front desk ensures all your needs are met promptly.

Nearby Attractions
Explore the area with ease, as the hotel is located within walking distance of Northeastern Burlington Campus. Discover fine dining options just a short drive away and popular attractions like Burlington Mall and Pine Meadows Golf Club within a few minutes' drive.

Experience comfort and convenience at Hyatt House Boston/Burlington. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

9
Based on 760 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
Y
Yuriko • family_with_children • us
8
Great place to stay. Convenient location.
Pros:

Staff were very friendly and helpful. They offered a 2br room for an extra$ 50. It was perfect for our family.

Cons:

There was a parking fee ($10)

2026-09-14 • via Nuitee
J
Janes • solo_traveller • us
10
2026-09-13 • via Nuitee
B
Bagen • solo_traveller • us
9
Nice hotel...
Pros:

Very clean and spacious. Comfortable. The location was good. Can walk to restaurants, ice cream shop and clothing stores.

The staff
was very nice and helpful.

I enjoyed my stay!

Cons:

Just one accidental charge by a new SSD staff member but it was fixed quickly.

2026-09-05 • via Nuitee
L
Lisa • couple • us
10
Amazing trip for our 40th Anniversary and & wonderful hotel
Pros:

excellent breakfast each morning, room was clean and spacious, the staff was friendly and helpful. Would recommend this hotel to anyone. was in a great location, loved our stay

Cons:

loved everything about this hotel. There was nothing I would change, Thanks for a great visit.

2026-08-29 • via Nuitee
L
Lyle • family_with_children • ca
10
Loved our stay and will definitely come back!
Pros:

Breakfast was great and the room was clean, pool area was great, front desk was helpful.

Cons:

Breakfast could finish later on weekdays, maybe finish at 1030am instead of 930am and weekends at 11am instead of 1030am?

Add a few more machines and weights to the gym.

2026-08-24 • via Nuitee
D
Damien • couple • au
8
Great location and facilities. Friendly staff.
Pros:

Location, large room size, gym, pool, laundry

Cons:

Breakfast select very limited

2026-08-24 • via Nuitee
M
Michael • couple • us
10
2026-08-20 • via Nuitee
O
Olga • solo_traveller • us
10
Pros:

I liked the hotel's location: it was close to the highway, yet there was no traffic noise, and the room was very quiet. The room was excellently equipped. Everything was new and clean—a good bed, a large shower, a comfortable living area, pleasant lighting, and effective air conditioning. But what surprised me most was the full-sized kitchen. We didn't end up using it, as we arrived after dinner and left in the morning, but I’ll keep it in mind for the future. The breakfast buffet was standard, though the option to eat outside by the pool in good weather was a nice touch.

Cons:

We arrived after 8 p.m., and the pool was already closed, even though it was beautifully illuminated. Unfortunately, we couldn’t use it, and I wish it had stayed open for a couple more hours.

2026-08-20 • via Nuitee
P
Pierre Yves • couple • fr
10
2026-08-16 • via Nuitee
L
Lorna • extended_group • gb
10
2026-08-15 • via Nuitee
S
Stacy • couple • us
1
I would not recommend this hotel it’s
Pros:

The idea that the property had the amenities stated and was actually as nice as they are pictured on their website

Cons:

Absolutely filthy and dated. Pictures are not updated on the websites.
Trash in the hallways upon check in, walls dirty stained and sticky, carpets needed to be vacuumed,
hallways smelled disgusting, everything needed to be replaced, fixed or cleaned from the inside out. The staff we encountered minus the initial check in women who was training were all extremely unprofessional, condescending & unhelpful. Basketball court was covered in debris missing fencing and broken fencing, there was even coffee stains on the front check in desk and the response from the women Tiffany “manager” refused to cancel our reservation then blamed it on us booking through booking.com said she couldn’t do anything for us. The beds had spring sticking out. There were hairs and debris in the kitchen draws. The second room we were sent to the dishwasher was still going from previous guest and there was trash on the floor.
According to Tiffany “manager” the trash in the hallways is fine because that’s what she advises the guests to do with their trash.
I’d think then they would have someone take the trash before checkin time at 3pm. Seems like a liability to have hallways blocked by giant trash bags even near the elevator.

2026-08-10 • via Nuitee
V
Valérie • solo_traveller • ca
10
Would definitely stay again!
Pros:

Spacious room, very clean and everything we needed! Pool outside was nice as well!

Cons:

The water pressure in the shower is very minimal which means a 10 minutes shower becomes a 15-20 to rinse properly!

2026-08-10 • via Nuitee
K
K • solo_traveller • us
10
2026-08-10 • via Nuitee
N
Nasser • extended_group • us
7
Pros:

The suit was good space

Cons:

Breakfast very poor

2026-08-09 • via Nuitee
J
Jillian • solo_traveller • us
8
2026-08-07 • via Nuitee
M
Miranda • extended_group • us
10
2026-08-06 • via Nuitee
B
Barry • couple • us
10
Nice pleasant surprise.
Pros:

The staff was excellent, especially Christina (Front Desk Agent).

Cons:

Clean and comfortable.

2026-08-04 • via Nuitee
I
Ivana • family_with_children • rs
10
2026-08-04 • via Nuitee
S
Sandra • solo_traveller • gb
9
2026-08-04 • via Nuitee
D
Daniel • solo_traveller • de
8
2026-08-03 • via Nuitee