Las Torres Gemelas Acapulco

Hotels
•
Independent
7.4 (2890 reviews)
Costera Miguel Aleman 93, Acapulco, GRO, 39360 , Acapulco , MX
52-744-4350335

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Facilities

Meeting rooms
Boat tours nearby
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great views
Good location
Helpful staff
Cons:
Old facilities
Cleanliness issues
Service problems

Categories

Cleanliness
6.31
Multiple mentions of cleanliness issues and lack of soap and toilet paper.
Service
8.28
Mixed reviews on service, with some positive notes about staff but significant issues during check-in.
Location
9.32
Positive mentions of great views and excellent location.
Room Quality
7.27
Rooms are described as old and in need of maintenance.
Amenities
6.3
Complaints about missing amenities, slow elevators, and lack of room service.
Value for Money
6.76
Considered overpriced given the overall condition and issues.
Food and Beverage
6.81
No specific offerings or complaints mentioned, but lack of snack bar noted.
Overall Experience
8.18
An overall experience affected negatively by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:16

Property Description

Recreational Amenities: Embrace relaxation and fitness with our outdoor pool and modern fitness center.
Dining Experience: Indulge in culinary delights at VistaMar, one of our 2 restaurants offering delectable meals.
Prime Location: Conveniently situated in Acapulco, minutes away from popular attractions like Condesa Beach and Diana the Huntress.

Make yourself at home in one of our 600 well-appointed guestrooms, each uniquely decorated with kitchenettes and private balconies. Stay entertained with plasma TVs and stay connected with complimentary Wi-Fi. With a range of services from concierge to babysitting available, Las Torres Gemelas Acapulco is here to cater to all your needs. Ready to experience a perfect getaway?

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.4
Based on 2890 reviews
Cleanliness: 6.31
Service: 8.28
Location: 9.32
Room Quality: 7.27
Amenities: 6.3
Value for Money: 6.76
Food and Beverage: 6.81
Overall Experience: 8.18
J
Jovany • solo_traveller • mx
10
Pros:

La vista

Cons:

Falla el internet

2026-07-04 • via Nuitee
D
Delfino • solo_traveller • mx
5
2026-07-03 • via Nuitee
A
Alejandra • solo_traveller • mx
10
Agradable lugar para disfrutar del sonido del mar y la bahía.
Pros:

Lo que me agrada es que las habitaciones están muy limpias y cuentan con refrigerador, estufa y utensilios de cocina, solo que en esta ocasión solo hubo cuchillos y no había cucharas, cuidar eso nada mas. Por lo demás muy agradable.

Cons:

El espacio de la regadera es un poco reducido. Y aún con cortina, logra salir el agua, un tapete estaría perfecto.

2026-07-03 • via Nuitee
A
Alejandra • solo_traveller • mx
10
2026-07-03 • via Nuitee
F
FUENTES • solo_traveller • mx
8
2026-07-03 • via Nuitee
H
higuera • family_with_children • mx
7
BUEN ESTANCIA
Pros:

TODO BIEN, LA VISTA DE LA HABITACIÓN BUENA, LA UBICACIÓN, LA HABITACIÓN ME PARECIO PEQUEÑA, PERO MUY UTIL.

Cons:

LA ATENCIÓN EN ENTREGA DE TOALLAS, MUY DESPREOCUPADOS

2026-07-02 • via Nuitee
Y
Yanin • solo_traveller • mx
8
2026-07-02 • via Nuitee
E
elvert • solo_traveller • mx
6
Pros:

Hubicacion

Cons:

Te prohiben acceso a clavados...
Los recepcionistas te atienden de mala gana....
Tiene muchos problemas con el aire

2026-07-02 • via Nuitee
V
Victor Hugo • solo_traveller • mx
8
2026-07-02 • via Nuitee
D
Diana • couple • lv
9
Хорошее месторасположение, рядом променад и много кафе, номер чистый , с кондиционером, пляж маловатой и опасный для куп
Pros:

Расположение

Cons:

Небольшой пляж , сильные волны

2026-07-02 • via Nuitee
G
Guadalupe Ivette • solo_traveller • mx
9
Pros:

El precio

Cons:

El aire acondicionado no funcionaba del todo y a los elevadores les falta mucho mantenimiento

2026-07-01 • via Nuitee
M
Manuel Felipe • solo_traveller • co
8
2026-07-01 • via Nuitee
D
David • solo_traveller • mx
10
Pros:

Instalaciones, ubicación,atenciones

2026-06-30 • via Nuitee
I
Isaias • solo_traveller • mx
9
Pros:

La vista al mar🙌

Cons:

Que no estuviera abierto el gym

2026-06-30 • via Nuitee
P
PATRICIA • solo_traveller • mx
6
Cons:

Que la alberca se veía sucia y el hotel en ruinas, reserve en otro lado

2026-06-30 • via Nuitee
A
Armando • solo_traveller • mx
10
Pros:

Me gusto mucho la vista al mar

Cons:

Que no dejaban tomar cerveza en la alberca

2026-06-30 • via Nuitee
R
Reyes • family_with_children • mx
10
Pros:

Todo

2026-06-29 • via Nuitee
J
Jesús • family_with_children • mx
10
2026-06-29 • via Nuitee
T
Tom • solo_traveller • mx
10
Pros:

La habitación

Cons:

No permiten mascotas y mala señal de internet

2026-06-29 • via Nuitee
S
Silvia Azucena • solo_traveller • mx
9
Pros:

Muy bien adaptado

2026-06-29 • via Nuitee