Alba Suites Acapulco

Hotels
7.8 (191 reviews)
Gran Via Tropical 35 , Acapulco , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Pleasant staff
Nice amenities
Cons:
Cleanliness issues
Parking difficulties
Room maintenance concerns

Categories

Cleanliness
7.51
Some reviews mentioned cleanliness issues, particularly with garbage and maintenance.
Service
8.48
Guests noted that staff were very pleasant and provided good service.
Location
9.02
Positive comments about the hotel's beautiful views and good location.
Room Quality
6.97
Some criticisms about room maintenance and noise from air conditioning.
Amenities
8
Many guests enjoyed the pools and facilities, although some noted need for more accessibility.
Value for Money
7.46
Inconsistencies with parking fees and details impacted perceived value.
Food and Beverage
7.01
General feedback indicated that dining options were lacking.
Overall Experience
7.98
Despite several complaints, most guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:39

Property Description

Luxurious Amenities: Alba Suites Acapulco boasts 5 swimming pools, a thrilling water slide, and a one-of-a-kind sea pool.

Breathtaking Views: Enjoy stunning vistas of the pool or ocean from your air-conditioned room's private balcony.

Culinary Delights: Indulge in authentic Mexican cuisine at the Acapulqueño restaurant, sip on refreshing drinks at the Oasis Bar, and grab snacks at the on-site café and mini supermarket.

Ready to experience a blend of luxury and comfort at Alba Suites Acapulco? Book now to secure your stay at this exquisite hotel located just minutes away from Playa Caletilla Beach and El Veladero National Park.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Customer's card will be charged as follows:
1 night before arrival during low season.
3 nights before arrival during mid season.
7 nights before arrival during high season.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACA

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MXN 250 per person per night when using an available cot.
    People 13 years old and over stay for MXN 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 191 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 7.01
Overall Experience: 7.98
I
Ignaimerys • family_with_children • mx
9
Relajante
Pros:

Una vista y una paz increíble

2026-05-26 • via Nuitee
O
Ortiz • solo_traveller • mx
8
Pros:

el tobogán

Cons:

muy pequeña la habitación

2026-05-05 • via Nuitee
J
Jose Jorge • solo_traveller • mx
8
2026-05-05 • via Nuitee
A
Alexia • family_with_children • mx
10
2026-04-15 • via Nuitee
L
Lucia • family_with_children • mx
8
2026-03-18 • via Nuitee
V
Valeria Paulina • family_with_children • mx
9
Pros:

Las albercas, el super, el club de playa.

Cons:

Cuando recibimos la habitación habia unas cucarachas en las almohadas.

2026-03-14 • via Nuitee
A
abdala • family_with_children • mx
8
Pros:

La vista a la bahia

Cons:

Que no te atienden en el restaurante, nadie se acerca a atenderte ni te dan información, siempre esta lleno de personal de protección federal y no lo atienden a uno como husped

2026-03-14 • via Nuitee
M
Marisol • family_with_children • mx
5
Pros:

Nada muy mal todo la chapa descompuesta del cuarto y en el restaurante no nos dieron servicio x q no eramos policías 😡

2026-03-12 • via Nuitee
M
Mendoza • solo_traveller • mx
7
2026-03-10 • via Nuitee
L
Lizbeth Alejandra • family_with_children • mx
7
2026-03-02 • via Nuitee
E
edgar • family_with_children • mx
9
Pros:

Lo tranquilo

Cons:

Albercas sucias

2026-02-28 • via Nuitee
A
Arianna • family_with_children • mx
10
Pros:

Que tiene varias albercas, que cuenta con restaurante y super

Cons:

Que es muy pesado subir de la playa a los cuartos de nuevo, que considero que deben de cambiar algunos camastros y en toda la semana que estuve nunca me lavaron el baño.

2026-02-22 • via Nuitee
S
Salgado • couple • de
8
Todo muy bien
Pros:

Las albercas

Cons:

Las cajeras o encargadas del restaurante no son tan amables.
Y el wifi no funciona en las habitaciones :( súper mal.

2026-02-14 • via Nuitee
C
Carretor • family_with_children • mx
10
2026-02-14 • via Nuitee
V
valdes gonzalez • family_with_children • mx
10
Pros:

Es un hotel muy cómodo, limpio y que cubrió todas mis necesidades, sin duda volveré nuevamente, los horarios de las albercas son amplios, constantemente le están dando mantenimiento al hotel, muy cómodo.

Cons:

Cómo es muy solicitado el hotel no es suficiente estacionamiento

2026-01-30 • via Nuitee
A
Araceli • family_with_children • mx
7
buen lugar, mal dormir.
Pros:

en general las instalaciones del hotel son muy lindas, tienen todo para estar ahi sin salir.

Cons:

el aire acondicionado es muy muy ruidoso, no deja dormir y las almohadas estan horribles.

2026-01-27 • via Nuitee
G
Guerra Canizales • family_with_children • mx
10
Pros:

El personal muy atento

2026-01-25 • via Nuitee
R
Ricardo • family_with_children • mx
8
Pros:

Hay varias albercas para relajarte, la zona de la playa privada es bonita.

2026-01-25 • via Nuitee
J
jorge Armando • family_with_children • mx
8
2026-01-23 • via Nuitee
L
León Cruz • family_with_children • mx
9
2026-01-15 • via Nuitee