Hawthorn Extended Stay by Wyndham Naples

Hotels
Hawthorn Suites
8.8 (1927 reviews)
3557 Pine Ridge Road , Naples , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Cleanliness issues
Inconsistent breakfast quality

Categories

Cleanliness
7.25
Multiple reviews mention dirtiness and poor upkeep in rooms.
Service
9.99
Exceptional service was highlighted, with staff going above and beyond.
Location
8.76
Location was praised for convenience, although some found it a bit far.
Room Quality
8.21
Rooms were noted as comfortable, but some issues with the sofa bed were reported.
Amenities
9.24
Good amenities like the heated pool and gym were mentioned positively.
Value for Money
9.7
Guests felt they received good value for the price paid.
Food and Beverage
7.75
Breakfast was criticized for selection and quantity, though it had some positive remarks.
Overall Experience
9.52
General consensus of satisfaction with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:10

Property Description

Luxurious All-Suite Hotel in Naples

Fully Equipped Kitchen and Free Wi-Fi
Experience the convenience of a fully equipped kitchen and stay connected with complimentary Wi-Fi in every non-smoking guest suite.

Complimentary Hot Breakfast and Evening Social Hour
Start your day right with a free hot breakfast buffet and unwind in the evenings at the social hour with complimentary hors d'oeuvres and beverages.

Fitness Center, Outdoor Pool, and Recreational Activities
Stay active with access to the 24-hour fitness center, outdoor swimming pool, putting green, and basketball court. For added convenience, enjoy the 24-hour convenience store and business center.

Book now for an unforgettable stay at Hawthorn Suites by Wyndham Naples!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Every Wednesday, guests can attend an evening social hour with free hors d'oeuvres and beverages. This service is not offered Monday through Thursday as now noted.

Contact hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: APF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1927 reviews
Cleanliness: 7.25
Service: 9.99
Location: 8.76
Room Quality: 8.21
Amenities: 9.24
Value for Money: 9.7
Food and Beverage: 7.75
Overall Experience: 9.52
P
Paula couple ar
8
Como en casa
Pros:

La atención del personal son muy cálidos y atentos

Cons:

Solo hablan inglés y no te permiten hacer late check out

2026-07-24 via Nuitee
C
Carolina family_with_children ar
10
Excelente
Pros:

Me encantooo. Lamento haber estado solo 1 noche. Volvere

2026-07-24 via Nuitee
A
Ahilianes solo_traveller us
10
Pros:

Un lugar acogedor y el desayuno especial si vuelvo de nuevo a Naples me voy a volver a quedar ahí

2026-07-23 via Nuitee
A
Ana María solo_traveller ar
10
2026-07-22 via Nuitee
J
Jillian solo_traveller us
10
Pros:

Free upgrade of room size given!

2026-07-21 via Nuitee
E
Enoelia family_with_children us
10
2026-07-21 via Nuitee
A
amylW3471PA NONE
8
Hawthorne
Pros:

Overall clean room and nice staff at check-in and checkout only stayed one
Night on a trip to Miami would
Recommend especially for someone doing an extended stay room has microwave and fridge

2026-07-20 via Tripadvisor
J
Justo L couple us
5
Pros:

Las habitaciones súper el hotel súper pero el personal muy mal carácter para tratar con los hispanos personalmente la señora de pelo corto muy mal muyyyyu mallllll 😡😡😡😡😡😡si no sabe tratar con público entonces es rasista no soporta los hispanos

2026-07-20 via Nuitee
G
Gabriel family_with_children us
9
2026-07-19 via Nuitee
H
H995HDjoshuab Solo travel
6
Not so great experience for my birthday
Pros:

Iv booked plenty of hotels before and this is the first time having not so good of an experience.First time I had to pay a first night stay 24hrs before check in , I was told it for authorization. While I was trying to gain understanding and making sure to transfer the necessary funds so the card can be charged. The employee at the time was very rude and talked to me as if I had no money . Stating ( you don’t have a valid card? You don’t have any money at all for your stay? So you don’t have money ?You card doesn’t work there’s no money.You never stayed at a hotel before ?) Charging my card as I’m asking questions , cutting me off asking those questions above . And I was extremely respectful to her. However I got there and there was an issue with the system giving me “authorization “ and the. Not giving me “authorization” going back and forth with the system . Clearly a system problem , I had already paid 140 for my first night and then I had to pay 233 my second day because they said ten payment was reversed but my bank said no it was still being held by the hotel . So in total I paid the hotel 373 dollars for my 2 night stay . You have Reddit reviews regarding this issue , which doesn’t suprise me . The manager was nice to me and the gentlemen that was there for my check in was nice . The hotel room was nice as well . But the system , process, and certain people made my stay /birthday not so great . This hotel was going to be the place I stay twice a month during my stays in Naples . But I don’t know anymore..we will see if that charge gets sent back to me .. but no that wasn’t good

2026-07-17 via Tripadvisor
H
H594ICdesireeb Family
10
Wonderful Stay
Pros:

I really enjoyed staying at Hawthorne extend staying. The staff was nice and friendly. The room was clean. The receptionist Mark was awesome! He made us feel welcomed. I would definitely recommend staying thete.

2026-07-15 via Tripadvisor
N
Nelson solo_traveller us
10
Pros:

The staff were exceptional, friendly and highly attentive.

Cons:

The pool wasn't all that clean.

2026-07-14 via Nuitee
D
Dori family_with_children us
4
Dont trust the comments
Pros:

The stuff was very kind . They make sure we have a crib for the baby . They wrote us a letter for our anniversary and put us in a room with a pool view. The parking is free. The room was very big with kitchen.

Cons:

It was dirty. Everywhere. The hallways smelled bad, the room wasn’t clean . The carpet in the room was so dirty my daughter dropped a pice of cookie when I picked it up to throw it to the trash it was covered with hairs and dirt it was disgusting. The toilet! God. It was dirty inside like they never clean inside.
And the pool - the water was dirty and full with insects. Everywhere! I couldn’t be there for 30 minutes even.
Also the breakfast- the eggs was not real its a liquid from carton and there wasn’t any vegetables/cheese basically any healthy alternative so i don’t understand the hype in the comments! Not worth it . Overall very disappointing.

2026-07-13 via Nuitee
M
Maricel family_with_children ar
10
Muy amable todos
Pros:

Muy cómoda

2026-07-12 via Nuitee
M
Maricel family_with_children ar
10
Todos muy amables
Pros:

Muy cómoda

2026-07-12 via Nuitee
M
marisapM1395ZH Family
10
Perfect Location, Amazing Staff
Pros:

I came down for a quick trip to Florida to attend a family event, and this hotel was perfect. It was in the middle of everything that we needed. The staff was extremely accommodating and the amenities were everything plus on that you could ask for! I stayed a little bit longer than the rest of my family, and it felt very comfortable and safe with everything that you would need for a quick vacation!

2026-07-10 via Tripadvisor
5
571mbarekl Friends getaway
10
Good hotel
Pros:

They were very nice all was good

2026-07-10 via Tripadvisor
M
Marcos Fleitas couple us
8
Pros:

El desayuno estuvo bastante bien, algo de lo que no hay que preocuparse. La habitacion esta bastante bien equipada. La piscina estuvo bien, con muy buena temperatura. En general mucha tranquilidad, algo muy bueno cuando uno se hospeda y quiere descansar.

Cons:

En la habitacion donde estuve (Planta baja, Numero 129), el tubo que sostiene la cortina del bano estaba flojo, y necesitaba reparacion. El piso de alformbra de la habitacion debajo de la cama y los pasillos tenian bastante olor a humedad, supongo que provocado por entrar los huespedes mojados de la piscina. No se como pudieran mejorar eso. La temperatura del jacuzzi muy elevada.

2026-07-08 via Nuitee
K
KENJI extended_group jp
7
Pros:

部屋が綺麗で広かった

2026-07-08 via Nuitee
M
Mario Antonio extended_group ar
8
2026-07-07 via Nuitee