Hyatt House Scottsdale Old Town

Hotels
•
Hyatt House
8.5 (1009 reviews)
4245 North Drinkwater Boulevard , Scottsdale , us
+14809467700

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Family-friendly
Great location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.83
Reports of dirty rooms with stains on carpet and furniture.
Service
9.3
Generally positive staff interactions, although some reviews noted unhelpfulness.
Location
9.34
Conveniently located in the heart of Old Town Scottsdale.
Room Quality
8.29
Spacious rooms with full kitchen; some issues with cleanliness.
Amenities
8.82
Good amenities such as a kitchen, hot tub, and firepit.
Value for Money
8.78
Reasonable prices, especially for family accommodations.
Food and Beverage
7.83
Breakfast options were limited and disappointing for some guests.
Overall Experience
8.8
Overall enjoyable stay with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 13:10

Property Description

Luxurious Amenities
Experience ultimate relaxation with our outdoor swimming pool and hot tub. Unwind in our spacious rooms equipped with modern amenities and a fully equipped kitchen for your convenience.

Convenient Location
Located just 20 minutes from Phoenix Sky Harbour International Airport, our hotel in the heart of Old Town Scottsdale offers easy access to nearby attractions like Continental Golf Course.

Exceptional Services
Indulge in a hot breakfast buffet, savor American cuisine at H Bar, and take advantage of our 24-hour fitness and business centers. With free Wi-Fi, parking, and laundry facilities, your stay at Hyatt House Scottsdale Old Town will be seamless and enjoyable.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 1009 reviews
Cleanliness: 6.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
J
Janine • solo_traveller • us
10
Pros:

Location and spacious room

2026-07-05 • via Nuitee
D
Deepak • solo_traveller • gb
7
Cons:

Ice maker didn't work no black out shade in living room and bathroom fan very loud and breakfast not good as it used to be

2026-07-01 • via Nuitee
L
Lars • couple • de
9
Gerne wieder
Pros:

Ruhige Lage,gepflegte Anlage,freundliches zuvorkommendes Personal,nah zur Oldtown

2026-07-01 • via Nuitee
L
Lorraine • couple • gb
10
Super location, wonderfully clean and cool!
Pros:

Everything! I lived that we had a mini kitchen to cook meals for ourselves when needed. I wish I knew where the pillows are from - would love one for home 😊

Cons:

Not enough variety on TV channels. The scrambled eggs were a bit rubbery (but still ate them- breakfast kept us going for the whole day)😊

2026-06-30 • via Nuitee
M
Mauricio • family_with_children • co
10
Lindo lugar
Pros:

Nos gustó la ubicación
El desayuno
El personal muy amable y atentos

Cons:

Todo le gustó

2026-06-30 • via Nuitee
P
Penny • couple • ca
3
It was tolerable but I would never stay there again.
Pros:

Location and staff

Cons:

We found a cockroach in the room and had to move to another room. Rugs in the room need to be replaced.

2026-06-29 • via Nuitee
J
Jacklyn • couple • us
10
Nice place for a short vacation.
Pros:

That the rooms are set up like an apartment.

Cons:

That the $50 incidental hold was daily instead of per reservation like most places.

2026-06-29 • via Nuitee
J
Jeff • couple • us
10
2026-06-27 • via Nuitee
B
Brandon • family_with_children • us
3
Cons:

Rooms and furniture were extremely outdated.

2026-06-27 • via Nuitee
M
Mana • couple • jp
6
2026-06-27 • via Nuitee
A
Allyson • family_with_children • us
9
Overall, good solid hotel to stay in Scottsdale and would recommend to people.
Pros:

The food staff was friendly. The dining area was spacious and well decorated. The breakfast was extensive compared to others in the same price group. I liked the salsa, cheese, Granola, fruit compote toppings. Nice to see many different types of cold drinks.

I love that there was a full kitchen in my unit because we felt too tired to be out in the heat so frozen food in the hotel made us feel better

The location was in a nice neighborhood and within walking distance to shops, restaurants, and especially the river front.

Cons:

Front desk employees were professional but not welcoming; could be more pleasant and happy to be there. Perhaps because they were all young, not certain.

The cooked food was overcooked- eggs tasted rubbery and dry. Sausages were dry and hard.

The room could be a bit more spacious and updated.

2026-06-23 • via Nuitee
N
Nancy • extended_group • us
8
Told us room would be ready within hour and was about 3 hours
Pros:

Large rooms. Price

Cons:

Very dark

2026-06-20 • via Nuitee
D
dardar82 • solo_traveller • it
10
2026-06-16 • via Nuitee
L
Lateea • solo_traveller • us
10
2026-06-16 • via Nuitee
R
Reiner • couple • de
10
2026-06-15 • via Nuitee
V
Victoria • extended_group • us
8
2026-06-10 • via Nuitee
G
Giovanni • extended_group • it
9
Due notti a Scottsdale
Pros:

Soggiorno piacevole in questa struttura a Scottsdale. Il personale è stato molto gentile a cambiarci camera e dandoci una sistemazione più confortevole per quattro persone. Un appartamento familiare con due camere e due bagni, molto confortevole e pulito. Ottima sistemazione.

2026-06-06 • via Nuitee
F
Frederick • couple • us
8
2026-06-06 • via Nuitee
S
Stefan • couple • ro
7
2026-06-05 • via Nuitee
C
Crystal • solo_traveller • us
10
2026-06-04 • via Nuitee