Hyatt House Scottsdale Old Town

Hotels
Hyatt House
8.5 (1050 reviews)
4245 North Drinkwater Boulevard , Scottsdale , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Family-friendly
Great location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.83
Reports of dirty rooms with stains on carpet and furniture.
Service
9.3
Generally positive staff interactions, although some reviews noted unhelpfulness.
Location
9.34
Conveniently located in the heart of Old Town Scottsdale.
Room Quality
8.29
Spacious rooms with full kitchen; some issues with cleanliness.
Amenities
8.82
Good amenities such as a kitchen, hot tub, and firepit.
Value for Money
8.78
Reasonable prices, especially for family accommodations.
Food and Beverage
7.83
Breakfast options were limited and disappointing for some guests.
Overall Experience
8.8
Overall enjoyable stay with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 13:10

Property Description

Luxurious Amenities
Experience ultimate relaxation with our outdoor swimming pool and hot tub. Unwind in our spacious rooms equipped with modern amenities and a fully equipped kitchen for your convenience.

Convenient Location
Located just 20 minutes from Phoenix Sky Harbour International Airport, our hotel in the heart of Old Town Scottsdale offers easy access to nearby attractions like Continental Golf Course.

Exceptional Services
Indulge in a hot breakfast buffet, savor American cuisine at H Bar, and take advantage of our 24-hour fitness and business centers. With free Wi-Fi, parking, and laundry facilities, your stay at Hyatt House Scottsdale Old Town will be seamless and enjoyable.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1050 reviews
Cleanliness: 6.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
N
Nick solo_traveller gb
9
Great stay
Pros:

MJ was great, gym was very good!

Cons:

Breakfast should start at 6am because of fligjts

2026-08-26 via Nuitee
R
Robert solo_traveller us
9
2026-08-24 via Nuitee
M
Mikayla extended_group us
6
Pros:

Amazing property amazing facilities great price amazing rooms. The only thing is is they will not give you back your deposit. I have been waiting almost a month and they have still not giving me back my deposit even though I left the room perfect.

2026-08-22 via Nuitee
B
Bianca couple us
8
Pros:

Very nice breakfast selections, clean room, nice pool, friendly helpful staff, and super good value for the price we paid.

2026-08-17 via Nuitee
V
Vianey family_with_children us
10
2026-08-17 via Nuitee
C
Charles family_with_children fr
10
2026-08-16 via Nuitee
G
Georgette couple ca
5
2026-08-15 via Nuitee
V
Vinko couple us
8
Nice hotel in a good location. Would stay again!
Pros:

The room is spacious and the staff was friendly. The included breakfast is a nice touch. Good location near Old Town Scottsdale and the shopping areas.

Cons:

We had a problem with the air conditioning in our room which was a bit annoying since it’s summer time but it happens. The staff and maintenance worked to fix it which we appreciate. Room could use a bit of a facelift; carpet and couch felt old.

2026-08-10 via Nuitee
P
Peter couple us
8
Good value hotel including breakfast +parking- close to the old town art district (< 5 mins by car)
Pros:

Included breakfast was very good. Included free parking was also good this close to Old Town. (Many hotels in this area will either charge for breakfast and/or parking (check the small print - "parking available" means they are charging you.... got to say "free parking" or "complimentary parking" to be free..... !)
Amenities in the room were very good - looked like recently remodelled and the kitchen area was well equipped with plates/cups/ utensils etc with a good sized fridge. Aircon was effective and quiet even at 117F outside! Well sound insulated with not much noise from the pool area at night.

Cons:

It is an older style hotel which has (I think) been recently remodelled to a high standard by Hyatt. Access to the rooms is via external stairs and external walkways - no elevators. Only minor downside was that we had a second floor room so were schlepping suitcases up the stairs to get to the room. If you have any mobility issues then ground floor would definitely be a better option

2026-08-10 via Nuitee
G
Giulia extended_group it
8
Buono in complessivo
Cons:

Colazione un po’ scarsa di dolce, divano letto

2026-08-10 via Nuitee
J
Joel couple us
10
2026-08-10 via Nuitee
L
Lili couple us
10
Great place that makes you feel like you’re home.
Pros:

Close location to restaurants and bars. Diego at the front desk was super helpful and accommodating!

Cons:

Nothing.

2026-08-09 via Nuitee
E
Elise solo_traveller fr
10
2026-08-08 via Nuitee
L
Laurent solo_traveller fr
7
2026-08-06 via Nuitee
D
Denise solo_traveller ch
8
Gute Lage in Scottsdale
Pros:

Gute Lage, gute Betten, toller Pool und sehr gutes Frühstück.

2026-08-04 via Nuitee
H
hector family_with_children mx
10
Pros:

muy comodas las camas y el desayuno muy completo

2026-08-04 via Nuitee
S
samia family_with_children fr
10
Mon mari a eu un petit problème de santé et nous avons dû rester 3 nuits de plus le personnel a été compréhensif et très
Pros:

L’accueil , la taille et la propreté appartement , un excellent petit déjeuner

Cons:

Rien

2026-08-02 via Nuitee
M
Magdaleno family_with_children us
10
2026-08-02 via Nuitee
C
C5934VVamandab NONE Vail, Arizona
6
No elevators
Pros:

NO Elevators. I booked a 2 bed suite to accommodate my dad in a separate room for privacy. The 3rd floor walk up was a bit much for us all with luggage. The space itself was clean and spacious. I just would have booked a handicapped version of this suite had I known about the lack of elevator. Got little info at check in due to long wait for one guest and only got a map to find our room after app check in. Breakfast was good. I would stay again for the price and accommodations, but I would know to request ground floor room and also ask for wifi access since it was only allowed through app and I could only use it.

2026-07-29 via Tripadvisor
M
marguerite solo_traveller us
10
Pros:

Pool
The wonderful brealfast!

2026-07-25 via Nuitee