Plantation Hale Suites

Hotels
•
Independent
7.8 (140 reviews)
525 Aleka Loop, Kapaa, Hawaii, 96746 , Kapaa , US
+1 808-822-4941

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Children allowed

Facilities

Parasailing nearby
Terrace
Garden
Luggage storage
Wheelchair accessible
Outdoor furniture
Picnic area
ATM/banking
Golfing nearby
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Family-friendly atmosphere
Cons:
Cleanliness issues
Limited amenities
Outdated room features
Parking and WiFi fees

Categories

Cleanliness
6.6
Room condition mentioned as 'dirty, tired, gross' and presence of cockroaches.
Service
8.56
Staff described as friendly and helpful.
Location
9.1
Great location, close to the beach and essential amenities.
Room Quality
7.56
Room was spacious and had all necessary features but is somewhat outdated.
Amenities
7.09
Limited amenities provided and issues with coffee availability.
Value for Money
7.55
Generally satisfactory for the rate, but extra fees for parking and WiFi reduce value.
Food and Beverage
7.9
No specific food or beverage mentions in the reviews.
Overall Experience
8.06
Great stay overall despite some issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:40

Property Description

Experience the serene charm of Plantation Hale Suites, where stunning ocean views and lush gardens await you.

Comfortable Accommodations: Our 62 well-appointed guest rooms feature fully-equipped kitchens with refrigerators and ovens, private lanais for relaxation, and modern amenities like 32-inch flat-screen televisions to keep you entertained.

On-Site Amenities: Enjoy convenient features such as a grocery store, tour/ticket assistance, a picnic area, and barbecue grills perfect for family gatherings or a romantic dinner under the stars.

Prime Location: Located just steps from Coconut Marketplace, enjoy easy access to beautiful beaches including Lae Nani and Wailua Beach. Explore nearby attractions and take in the natural beauty of Kauai.

Book your stay at Plantation Hale Suites now and embrace the perfect getaway by the ocean!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

7.8
Based on 140 reviews
Cleanliness: 6.6
Service: 8.56
Location: 9.1
Room Quality: 7.56
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 7.9
Overall Experience: 8.06
D
DjNkahelelaniK • Business
2
Not every unit is the same, ours was shoddy and dirty
Pros:

Dead roaches everywhere, in drawers, in the shower, there was Punic hair I the bathroom around the toilet floor, the air conditioner in the bed room barely counts as a ac unit, the living room was so hot that we had to buy our own fan to help reduce the heat. The carpet was soggy under the ac. The iron was broken and sparked when plugging in, had to purchase our own iron not have wrinkled clothes everyday for our convention. We had multiple other members of our conference staying in the same building and when they came to our room they felt terrible at the condition our room was in. It was miserable. They had fully ac entire units, hard wood floors, entire couch units, all while we were sweating profusely trying to all sit in the bedroom to avoid the living room! With soggy carpets and roaches! The kitchen had dead roaches so we had to clean and wipe everything down before feeling like it was clean enough to use anything in the kitchen. The bedroom had pubic hair on one of the sheets, had to wash all beddings before we felt it was clean enough to use safely. We forgot our air pods in the unit and after numerous emails no response back! Hate to have to call Kauai Police but may have to if no response back.

2026-07-21 • via Tripadvisor
B
Bert • solo_traveller • nz
5
Pros:

Location was perfect for what we wanted to do and where we wanted to go. Also the kids loved using the pools.

Cons:

when we arrived we had no curtains or power in the living room. These things were resolved quickly but Probably the biggest issue was that we had no air conditioning unit in the living room so it was very warm there during our stay, even though we used the ceiling fan and opened the sliding door to the lanai it just couldn't get cool enough to be comfortable to relax in the living room.

2026-07-20 • via Nuitee
A
Annabelle • family_with_children • us
8
We stayed for one night. The accommodation was fine for that. The location is great!
Pros:

Excellent location! Very convenient and everything was walkable. It had AC which was a bonus.

Cons:

The inside was nice, but the buildings itself needs updating.

2026-07-14 • via Nuitee
G
giovanni • family_with_children • it
7
2026-07-13 • via Nuitee
D
Derek • solo_traveller • za
9
Pros:

Large apartment, nice pool, easy walk to shops and beach.

2026-07-12 • via Nuitee
L
Leilani • couple • us
7
Good location and pricing
Pros:

Great location, reasonable prices

Cons:

The bed was very uncomfortable, and there were bugs all over the living room area. Staff was difficult to reach for questions.

2026-07-12 • via Nuitee
R
R7791NJrb • Couples
10
Roomy 1 bedroom apartment style with pools and near beach
Pros:

Spacious 1 bedroom with full kitchen and access to inexpensive paid laundry. Rooms generally face either beach (across the field) or the pool. Like having a small apartment. (Be sure to use self-check-in link they send, rather than trying to find the front desk in another building in the shopping center!)

2026-07-10 • via Tripadvisor
J
Jeri • extended_group • us
10
Pros:

The location and room was awesome

Cons:

A destination island should have local, live, face to face interactions rather than what has been established.

2026-07-10 • via Nuitee
D
Daniel • couple • us
8
Pros:

Great Value and location served well for walking along beach path.
Pool and hot tub very clean and accommodating

2026-07-08 • via Nuitee
8
813quant • NONE
10
Beautiful hotel/condominium located in Coconut Coast of Kauai.
Pros:

This was a family trip for us, and we booked two rooms adjacent to each other (I contacted the hotel in advance to request that). Registration is done online couple days before arrival, and the entry code was sent to us the day of the arrival. The hotel condition needs some upgrades, especially with the room conditions, but everything else exceeds our expectation: the well-kept garden, the friendliness of the staff, the ease of access using the keyless entry, the clean pool area and BBQ grill, etc. We also like the location: it's a short walk to the shoreline, and there's the plaza complex with convenience store and shops (the farmer market is held three times a week there in the parking lot of the plaza). There's no daily housekeeping; towel exchange can be done at the hospitality office located in the plaza (information in the booklet). Housekeeping service can be scheduled for a fee (if stay longer than a week there's a complimentary housekeeping service).

2026-07-05 • via Tripadvisor
R
rkehaile • NONE • Charleston, West Virginia
10
Great place to stay!
Pros:

Amazing! We absolutely love staying at Plantation Hale and have for many years! It is a hidden gem! We love the proximity to our Sleeping Giant hike as well as to all of our favorite restaurants and shopping!!

2026-07-04 • via Tripadvisor
H
Hekeani • extended_group • pf
8
2026-07-03 • via Nuitee
M
matthewk117 • NONE
10
Family vacation.
Pros:

Pool was clean and great. I rented 2 rooms and I asked if the rooms can be close together Upstairs and downstairs, they accommodated me with what I requested, that was a plus for me.

2026-07-02 • via Tripadvisor
R
Reggin1 • Couples • Kelowna, Okanagan Valley, British Columbia
10
Great big bedrooms and helpful staff.
Pros:

Roomy rooms with good facilities. Helpful staff.

2026-07-02 • via Tripadvisor
T
Teresa • solo_traveller • us
10
Plantation Hale Suites is a lovely, quiet location to visit.
Pros:

I arrived at exactly 4:00 pm and was helped by a security guard who called management as I had not received my entrance information as yet and was not aware there is no front desk or staff around, but you are sent the information via text. Now that I know I will be fine for the next visit.

Cons:

In the BOOKINGS app it should indicate that everything for Hale is done via text. I very much appreciated getting to book these several nights a week before arriving because my hotel reservation was accidentally cancelled somehow in Lihue. I am so THANKFUL for Bookings.com as you always, always, help me find accommodations. I never book this close to traveling but you came through again. THANK YOU, Bookings.

2026-07-02 • via Nuitee
E
Emmaline • couple • us
10
Pros:

Convenience and roomy. Easy to get a hold of. Staff accommodating and friendly.

2026-06-30 • via Nuitee
A
Anthony • solo_traveller • us
9
Comfortable and spacious; it was a great place to stay.
Pros:

No breakfast. Location was great; close to my parents' house.

Cons:

The TV didn't work in both the living room and bedroom, and the instructions didn't address the issue.

2026-06-30 • via Nuitee
R
Ramon • solo_traveller • us
7
2026-06-25 • via Nuitee
A
Allan Salvador • couple • us
2
Would not stay on property again, first bad impression of first day in Hawaii.
Pros:

Free parking

Cons:

Bedroom was hot, fan was broken, no AC in room. Bath tub had hair in it upon arrival. Bed sheets and towels had stains. No comforter; fleece blanket with sheets. Bathroom door was not in good condition. Crack on countertop of bathroom sink. Room felt muggy with a weird smell. Patio sliding door was unlocked in living room upon arrival.

2026-06-25 • via Nuitee
K
kelly-koffi • solo_traveller • us
8
2026-06-23 • via Nuitee