Plantation Hale Suites

Hotels
•
Independent
7.8 (140 reviews)
525 Aleka Loop, Kapaa, Hawaii, 96746 , Kapaa , US
1-808-855-7590

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Children allowed

Facilities

Parasailing nearby
Terrace
Garden
Luggage storage
Wheelchair accessible
Outdoor furniture
Picnic area
ATM/banking
Golfing nearby
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Family-friendly atmosphere
Cons:
Cleanliness issues
Limited amenities
Outdated room features
Parking and WiFi fees

Categories

Cleanliness
6.6
Room condition mentioned as 'dirty, tired, gross' and presence of cockroaches.
Service
8.56
Staff described as friendly and helpful.
Location
9.1
Great location, close to the beach and essential amenities.
Room Quality
7.56
Room was spacious and had all necessary features but is somewhat outdated.
Amenities
7.09
Limited amenities provided and issues with coffee availability.
Value for Money
7.55
Generally satisfactory for the rate, but extra fees for parking and WiFi reduce value.
Food and Beverage
7.9
No specific food or beverage mentions in the reviews.
Overall Experience
8.06
Great stay overall despite some issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:40

Property Description

Experience the serene charm of Plantation Hale Suites, where stunning ocean views and lush gardens await you.

Comfortable Accommodations: Our 62 well-appointed guest rooms feature fully-equipped kitchens with refrigerators and ovens, private lanais for relaxation, and modern amenities like 32-inch flat-screen televisions to keep you entertained.

On-Site Amenities: Enjoy convenient features such as a grocery store, tour/ticket assistance, a picnic area, and barbecue grills perfect for family gatherings or a romantic dinner under the stars.

Prime Location: Located just steps from Coconut Marketplace, enjoy easy access to beautiful beaches including Lae Nani and Wailua Beach. Explore nearby attractions and take in the natural beauty of Kauai.

Book your stay at Plantation Hale Suites now and embrace the perfect getaway by the ocean!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

7.8
Based on 140 reviews
Cleanliness: 6.6
Service: 8.56
Location: 9.1
Room Quality: 7.56
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 7.9
Overall Experience: 8.06
J
Jazarae • couple • us
10
2026-05-22 • via Nuitee
H
H9792EUryanj • Friends getaway
8
Pretty nice
Pros:

Nice little condo style hotel, 3 pools +. laundry and parking.

2026-05-16 • via Tripadvisor
A
arletta • extended_group • pl
8
2026-05-15 • via Nuitee
G
Giorgia Dal Bon • solo_traveller • it
8
Pros:

Molto carino, moderno e servito. Le indicazioni per il checkin sono semplici e chiare.

Cons:

Attenzione al permesso del parcheggio, è un cartellino di plastica insignificante, a loro sarà costato 20 centesimi e se non lo riporti ti danno una penale di 50 dollari. Un furto solo per prendere più soldi possibili alla gente visto che quasi tutti se lo dimenticano.

2026-05-15 • via Nuitee
B
Barbara • extended_group • us
8
It was ok
Pros:

It was ok, getting a little dated

Cons:

Getting a little dated

2026-05-14 • via Nuitee
J
josephpZ1095DZ • NONE
8
Not good, not bad.
Pros:

Good, but older. Not a lot of updates. Gets the job done well enough though. Would I recommend it? No. Would I dissuade anyone? No.

2026-05-12 • via Tripadvisor
S
Sheena • couple • us
1
2026-05-10 • via Nuitee
J
Jiří • couple • cz
9
2026-05-07 • via Nuitee
J
Jean luc • couple • fr
8
Appartement très sympa
Pros:

L’emplacement est très sympa, près des commerces. Check-in facile et rapide. La literie est très confortable et la chambre est spacieuse.

Cons:

Climatisation uniquement dans la chambre.

2026-05-07 • via Nuitee
C
Chiricallo • solo_traveller • gb
3
Appalling bathroom state!
Pros:

Spacious
Balcony

Cons:

The main issue that made everything else worst was the absolute appalling state of the bathroom (pics - unfortunately attached).

The bathroom basin had faeces stains and there was no toilet brush I could use to remove them (not that I was supposed to but I arrived late and needing the loo!). As if this wasn’t enough the curtain shower had hairs stuck.

A clean place is the most important thing for an accommodation not just for comfort but for H&S reasons! everything else is a plus!

I poured washing up liquid (only thing available) and hoped for The best.. with no brush there was no hope
Left.

I could not call due to issue with my international phone so waited for the morning to visit the office to find a door closed and no one answered the bell.
When emailed I received an extremely laid back response which infuriated me even more (as if I was complaining about TV not working) - also in picture.

Needless to say none came to clean it and I’m now travelling back to the UK and probably the bathroom is still in that condition.

S**t happens (literally!) but please a sure you make amend and offer something real to make amend during the stay.

Just to add to the nightmare, the place is next to the main road that circles Kauai.. add that to the extremely noisy air conditioners and forget the rousters cockoodoodle-doo wake up I had until that point in lovely Kauai.

Also when I got in I found a freezing flat (air co on). Fine, not my preference so as I tried to open the door to the balcony from the lounge it was stuck.. I took forever to open it until I gave up and tried later (finally succeeded!

The curtain of this very door was also dirty (pic!) not a big deal but considering all of the above I’m gonna lay everything over.

I could go on but I’ll stop..

2026-05-04 • via Nuitee
K
Kae • solo_traveller • us
10
A Little Gem
Pros:

Very clean, modern rooms -- comfortable!

Cons:

Street noise however by 7 pm the highway quiets down to nothing. Peaceful evenings.

2026-05-03 • via Nuitee
J
Joe • solo_traveller • au
1
2026-05-02 • via Nuitee
C
Christine • couple • it
10
Tornerei sicuramente
Pros:

Posizione, comodità e ottimo essere vicino al mini centro commerciale

Cons:

I letti non erano il massimo della comodità ma comunque la stanza è stata ottima

2026-05-01 • via Nuitee
I
Iris • extended_group • us
8
Pros:

Location

2026-05-01 • via Nuitee
G
Gabor • solo_traveller • hu
8
Cons:

I have booked a twin room, but I have got one bed.

2026-04-28 • via Nuitee
P
patrice • solo_traveller • au
9
Pros:

I had a very good stay at Plantation Hale Suites. The accommodation was comfortable and well-equipped, providing everything I needed for my trip. While the property is a bit 'dated,' it remained very cozy and clean. I particularly enjoyed having access to the hotel's pools and spa. The location is incredibly practical for exploring the island, especially with Safeway and the Coconut Marketplace so close by. It was a wonderful experience and I highly recommend it for its convenience!

2026-04-27 • via Nuitee
E
Ella • extended_group • us
1
Cons:

I got the wrong room. Was supposed to have two beds but only had one.

2026-04-27 • via Nuitee
A
Adele • couple • us
8
2026-04-20 • via Nuitee
C
Cléo • family_with_children • fr
6
Très bien mais pas propre
Pros:

Très bien équipé et assez grand.

Cons:

Propreté catastrophique malheureusement…

2026-04-18 • via Nuitee
S
Sarah • family_with_children • us
8
Location is great facility also
Pros:

The location and price

Cons:

All good

2026-04-12 • via Nuitee