Dom Pedro Lisboa Hotel, a member of Radisson Individuals

Hotels
•
Radisson Individuals
9 (3901 reviews)
Av. Engenheiro Duarte Pacheco, 24 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Cons:
Room size inconsistencies
Deposit refund delays

Categories

Cleanliness
9.14
Overall positive sentiment; guests appreciate the hotel's cleanliness.
Service
9.61
Multiple reviews highlight the staff's helpfulness and politeness.
Location
9.15
Guests frequently mention the hotel's good location.
Room Quality
8.6
Rooms are generally well-rated, but some complaints regarding size variations.
Amenities
8.63
Standard amenities mentioned; overall quality is acceptable.
Value for Money
8.59
Mixed sentiments regarding costs and deposits; overall considered reasonable.
Food and Beverage
9.14
Positive mentions of breakfast quality, though some inconsistencies reported.
Overall Experience
9.11
Overwhelmingly positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:03

Property Description

Luxurious Accommodation with Breathtaking Views

The deluxe Dom Pedro Lisboa, nestled in Lisbon's heart, offers elegant guest rooms with stunning views of the city, Tagus River, and São Jorge Castle. The classical-style rooms boast modern amenities like flat-screen TVs, mini-bars, and free WiFi. For a truly indulgent experience, opt for a suite with panoramic Lisbon views or the lavish Penthouse suite with a 360º cityscape.

State-of-the-Art Spa Facilities

Unwind at Spa Aquae, equipped with an indoor pool, hot tub, Turkish bath, sauna, and fitness room. Indulge in massages and therapies at the 3 treatment rooms for the ultimate relaxation.

Culinary Delights and Prime Location

Savor Mediterranean cuisine at "Il Gattopardo" or enjoy international fare at "Le Café." Situated near Lisbon's upscale shops and a short drive from the vibrant Docas area, this hotel is the perfect blend of luxury and convenience.

Book now for an unforgettable stay at Dom Pedro Lisboa!

Important information:

Please note that reservations with an invalid credit card after 16:00 for the same day, are not guaranteed by the hotel.

Children up to 12 years old can only use the pool from 12PM to 2PM.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment. Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 3901 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
M
Mohamed • solo_traveller • ae
8
Good
Pros:

We would like to have Free airport transfer to hotel

Cons:

I loved the hotel's housekeepingand cleanliness and the excellent service from the staff.

2026-06-13 • via Nuitee
C
Carolina • family_with_children • es
1
Inundación en el cuarto de baño sin reembolso
Cons:

Una inundación en el cuarto de baño nos prometieron un reembolso que todavía espero

2026-06-12 • via Nuitee
V
Van Schalkwyk • couple • za
10
2026-06-11 • via Nuitee
M
MARIA GLORIA • solo_traveller • es
10
Pros:

La comidad de la cama, la tranquilidad y la atención del personal

2026-06-11 • via Nuitee
S
Stuart • couple • gb
10
Third stay...always a pleasure!
Pros:

This was my third stay at the Dom Pedro and I will always recommend it very highly!

Cons:

The only downside is the fact that the sauna was out of order (during my 2nd and 3rd stays, 2 weeks apart). I would personally also like a darker light in the steam room as it feels a little disproportionately bright compared to the rest of the relaxation area. These are my only quibbles, however!

2026-06-10 • via Nuitee
Y
Yossef Levy • solo_traveller • pt
10
Pros:

The Quality and Service. The staff are well-dressed and trained. Well done!

2026-06-10 • via Nuitee
M
Martins Jr • solo_traveller • br
9
2026-06-09 • via Nuitee
S
Santos • extended_group • pt
9
Hotel muito acolhedor, serviços excelentes e pessoal super profissional.
2026-06-09 • via Nuitee
F
Francisco • solo_traveller • br
8
Pros:

Localização.

2026-06-09 • via Nuitee
R
Rogério • solo_traveller • ch
9
2026-06-09 • via Nuitee
N
NURIA • family_with_children • es
1
Una experiencia inaceptable, retención indebida de tu dinero
Cons:

Falta absoluta de profesionalidad y de coordinación por parte del personal de recepción.

A nuestra llegada nos informaron, con muy buenas palabras, de que realizarían una preautorización en nuestra tarjeta de crédito por el importe total de la estancia más un 10% adicional para cubrir posibles consumos extra. Asimismo, nos aseguraron que dicha retención sería liberada automáticamente al realizar el check-out.

La realidad ha sido muy distinta. Han pasado ya más de 15 días desde que abandonamos el hotel y la cantidad retenida sigue apareciendo bloqueada en nuestra tarjeta. El hotel nos cobró correctamente el importe total de la estancia en el momento del check-out, pero no liberó los 2.200 € retenidos, lo que ha supuesto que una parte importante del límite de nuestra tarjeta continúe inmovilizada e incluso nos haya generado problemas para utilizarla con normalidad.

Lo más decepcionante es que, tras presentar dos reclamaciones, la única respuesta recibida por parte del hotel ha sido que tengamos paciencia y que ya lo devolverán. Considero que esta no es una forma adecuada de actuar para un establecimiento de cinco estrellas.

Un hotel de esta categoría debería gestionar este tipo de operaciones con mayor profesionalidad, transparencia y respeto hacia sus clientes. No es aceptable cobrar correctamente la estancia y mantener, más de dos semanas después de la salida, una retención de esta cuantía sin ofrecer una solución efectiva ni una explicación convincente.

Mi experiencia ha sido muy negativa y, mientras esta situación no se resuelva, no puedo recomendar este hotel a otros viajeros.

Una gran decepción. Cero estrellas en atención al cliente y gestión administrativa.

2026-06-08 • via Nuitee
J
Joao • solo_traveller • pt
8
2026-06-06 • via Nuitee
B
Barry • couple • gb
7
2026-06-06 • via Nuitee
E
EMMANUEL • solo_traveller • br
7
2026-06-05 • via Nuitee
A
Alicia • couple • es
9
2026-06-04 • via Nuitee
B
Bruna • solo_traveller • us
9
2026-06-04 • via Nuitee
G
Gerhard • solo_traveller • at
9
2026-06-03 • via Nuitee
N
Nilay • extended_group • us
10
Met all expectations. Highly recommend. Excellent breakfast
Pros:

Comfortable room and excellent breakfast

2026-06-03 • via Nuitee
D
Dariusz • family_with_children • pl
9
Pros:

Czysty hotel z miłą obsługą, bardzo dobre śniadania, blisko centrum handlowe oraz przystanek tramwajowy

2026-06-03 • via Nuitee
W
Wilco • couple • pt
7
2026-06-01 • via Nuitee