Sleep Inn & Suites near Sports World Blvd

Hotels
Sleep Inn
7.5 (1585 reviews)
335 East Parkway , Gatlinburg , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Service inconsistencies

Categories

Cleanliness
5.25
Multiple reports of roaches and general uncleanliness noted.
Service
8.25
Staff was friendly, with some complaints about maid service.
Location
9.25
The location is frequently praised, especially being close to downtown.
Room Quality
6.25
Mixed reviews on room size and issues with plumbing.
Amenities
7.25
Pool and breakfast were enjoyed, though pool temperature was an issue.
Value for Money
7.75
Decent value considering the location and amenities, but concerns over cleanliness impact the value perception.
Food and Beverage
8.25
Breakfast received positive remarks for quality.
Overall Experience
7.75
Overall experience is mixed due to location advantages tempered by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:17

Property Description

Convenient Location near Great Smoky Mountains
Located less than 2 miles from the Great Smoky Mountains National Park, Sleep Inn & Suites Gatlinburg offers a perfect retreat for nature lovers and outdoor enthusiasts.

Luxurious Amenities for Relaxation
Indulge in the heated indoor swimming pool with a lazy river or maintain your fitness routine at the on-site fitness centre. Enjoy a complimentary continental breakfast to start your day right.

Modern Comfort and Business Facilities
Each room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free WiFi and take advantage of business amenities like meeting rooms and copy/fax services.

Book now and experience the best of Gatlinburg at Sleep Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.

Sleep Inn & Suites are working on renovations to improve our property. As a result of these renovations, the elevator will be out of order from February 3, 2025, until February 17, 2025. If these dates change, we will alert the guests staying during that timeframe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 1585 reviews
Cleanliness: 5.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
C
Christine family_with_children us
8
It was ok
Pros:

Did not get any

Cons:

Location

2026-05-23 via Nuitee
N
Nicole family_with_children us
5
Pros:

Loved the location!

Cons:

The hot tub was freezing and for me that was the reason of staying there hoping to relax after a day at Dollywood!

2026-05-23 via Nuitee
T
Tyreek couple us
8
2026-05-23 via Nuitee
S
Stanley solo_traveller us
10
2026-05-21 via Nuitee
E
Erin couple us
8
Cheap and satisfactory with a good breakfast
Pros:

The price was the best part and the breakfast was pretty good too.

Cons:

It was definitely an older property but for what we paid it was great

2026-05-21 via Nuitee
M
Michelle couple us
4
2026-05-20 via Nuitee
G
Gabbert family_with_children us
8
2026-05-19 via Nuitee
J
Jonathan solo_traveller us
10
2026-05-18 via Nuitee
T
Todd couple us
7
2026-05-18 via Nuitee
C
Carl family_with_children us
7
Bed not comfy, Hot tub chemical smell made eyes water could not use
Pros:

Bland, sausage was horrible, powder eggs

Cons:

Pool was heated

2026-05-18 via Nuitee
C
Collins solo_traveller us
6
2026-05-18 via Nuitee
R
Randolph family_with_children us
10
Pros:

Cleanliness

Cons:

Better parking

2026-05-17 via Nuitee
R
Racheal solo_traveller us
9
Friendly Staff
Pros:

The staff were friendly and accommodating. The breakfast was good, and they worked to keep it well stocked, even though tbe breakfast area was packed and they had to clean up a huge mess from a medical emergency.

Cons:

Showers make a weird noise in the room we had this time and the one we had last time, but with that being the only complaint we will book again for future stays if the price is still similar.

2026-05-17 via Nuitee
J
Jackie solo_traveller us
8
Pros:

It had a lazy river my grandson enjoyed.

Cons:

The place needs to be updated.

2026-05-15 via Nuitee
Q
Quentenia family_with_children us
2
Pros:

There were roaches in the room. The man that works there was rude to the kids. The hot tub was broken the last day.

Cons:

The area

2026-05-14 via Nuitee
W
William family_with_children us
5
2026-05-14 via Nuitee
A
Aihong couple us
8
2026-05-13 via Nuitee
B
Bonnie couple us
10
2026-05-13 via Nuitee
D
Daniel solo_traveller us
10
Pros:

Nice staff close to everything and bears in the parking lot

2026-05-13 via Nuitee
S
Sara solo_traveller us
10
2026-05-13 via Nuitee