Sleep Inn & Suites near Sports World Blvd

Hotels
•
Sleep Inn
7.5 (1640 reviews)
335 East Parkway , Gatlinburg , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Service inconsistencies

Categories

Cleanliness
5.25
Multiple reports of roaches and general uncleanliness noted.
Service
8.25
Staff was friendly, with some complaints about maid service.
Location
9.25
The location is frequently praised, especially being close to downtown.
Room Quality
6.25
Mixed reviews on room size and issues with plumbing.
Amenities
7.25
Pool and breakfast were enjoyed, though pool temperature was an issue.
Value for Money
7.75
Decent value considering the location and amenities, but concerns over cleanliness impact the value perception.
Food and Beverage
8.25
Breakfast received positive remarks for quality.
Overall Experience
7.75
Overall experience is mixed due to location advantages tempered by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:17

Property Description

Convenient Location near Great Smoky Mountains
Located less than 2 miles from the Great Smoky Mountains National Park, Sleep Inn & Suites Gatlinburg offers a perfect retreat for nature lovers and outdoor enthusiasts.

Luxurious Amenities for Relaxation
Indulge in the heated indoor swimming pool with a lazy river or maintain your fitness routine at the on-site fitness centre. Enjoy a complimentary continental breakfast to start your day right.

Modern Comfort and Business Facilities
Each room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free WiFi and take advantage of business amenities like meeting rooms and copy/fax services.

Book now and experience the best of Gatlinburg at Sleep Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.

Sleep Inn & Suites are working on renovations to improve our property. As a result of these renovations, the elevator will be out of order from February 3, 2025, until February 17, 2025. If these dates change, we will alert the guests staying during that timeframe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 1640 reviews
Cleanliness: 5.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
S
Suk • family_with_children • us
4
Good
Pros:

Breakfast is good

Cons:

Front desk they are not good to speak

2026-06-20 • via Nuitee
R
Rebecca • solo_traveller • us
10
Pros:

Staff was nice. Great breakfast. Lazy river. Beds were very comfortable

Cons:

I wasn't pleased about having to wait until 4:30 to clock in.

2026-06-20 • via Nuitee
D
Dan • solo_traveller • us
9
2026-06-19 • via Nuitee
M
Michael • family_with_children • us
10
Overall great experience
Pros:

Location

Cons:

Room is to small

2026-06-19 • via Nuitee
J
Jackqueline • family_with_children • us
8
My stay was nice overall very peaceful
Pros:

It was very clean and the staff was nice

Cons:

They did not switch up the breakfast and they don’t serve bacon

2026-06-19 • via Nuitee
R
Randy • solo_traveller • us
4
Pros:

It was clean. There were plenty of towels

Cons:

The breakfast tucked
There was only one float for the lazy river and the news were uncomfortable

2026-06-19 • via Nuitee
M
Marie • couple • us
8
Perfect for what our goal was
Pros:

Location was great, suite with jacuzzi was just what we were looking for.

Cons:

The beds were so stiff and uncomfortable.

2026-06-17 • via Nuitee
M
Martez • couple • us
6
Doable, reasonable price, close to the stripe, overall hotel experience could be better.
Pros:

Giving that we were close to the strip it wasn't that noisy besides some traffic. We had direct access to outside from our room.

Cons:

Almost most of the staff was rude. Our room wasn't clean; hot tube was very dirty, food still in the microwave, bedding wasn't clean, stains throughout the room, furniture needs steam cleaning badly (embarrassing honestly/very stained), a odor not intolerable but could be better, poor drainage, and same breakfast every morning. We had bought cleaner to clean our room ourselves. The difference was shocking.

2026-06-16 • via Nuitee
A
allen • couple • us
10
Vantastic
Pros:

Pool and staff very nice.

2026-06-15 • via Nuitee
S
Stroupe • couple • us
9
2026-06-15 • via Nuitee
S
Sutherly • solo_traveller • us
10
2026-06-15 • via Nuitee
S
Seth • couple • us
7
Great price for what it offers but not as clean as I expect in a hotel
Pros:

Great price for what it offers

Cons:

Not as clean as hoped

2026-06-14 • via Nuitee
M
Meagan • couple • us
8
Friendly staff, clean room.
Pros:

I liked the location for the price. Nice staff. Clean room.

Cons:

The pool did not look swim friendly and could smell the chlorine all the way up in my room on the third floor.

2026-06-11 • via Nuitee
M
Melissa • couple • us
10
We had a great time
Pros:

Location was great!! Beds was so comfortable. The man at the front desk was so great. I believe his name was Aaron

2026-06-10 • via Nuitee
J
Jason • solo_traveller • us
7
Pros:

Pools and hot tub

Cons:

Shower water cold

2026-06-07 • via Nuitee
C
Cezary • solo_traveller • pl
8
2026-06-06 • via Nuitee
D
Diane • family_with_children • us
9
We never stay in the same hotel twice but Will book our next stay here too!
Pros:

Clean room. Pool/lazy river and hot tub were nice and kept clean. In walking distance of the strip in gatlinburg.

Cons:

The hill coming to the hotel off the gatlinburg strip is steep especially on foot.

2026-06-05 • via Nuitee
S
Sandra • solo_traveller • us
1
2026-06-05 • via Nuitee
S
Sandra • solo_traveller • us
7
2026-06-05 • via Nuitee
M
Mcwhirter • family_with_children • us
7
Pros:

Good

Cons:

Breakfast server wasn’t friendly

2026-06-05 • via Nuitee