Holiday Inn Express & Suites Greenville-Downtown by IHG

Hotels
Holiday Inn Express
8.8 (820 reviews)
407 North Main Street , Greenville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small parking lot
Breakfast hours too early

Categories

Cleanliness
8.78
Generally clean and comfortable rooms mentioned positively.
Service
9.25
Staff described as friendly, accommodating, and helpful.
Location
9.29
Great location with proximity to downtown and attractions.
Room Quality
8.74
Overall satisfaction with room size and quality.
Amenities
8.27
Breakfast quality could be improved as per some reviews.
Value for Money
8.73
Good value highlighted multiple times in positive remarks.
Food and Beverage
8.28
Breakfast options received mixed reviews.
Overall Experience
9.05
Overall experience was positive, meeting or exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:29

Property Description

Outdoor Pool and 24-Hour Fitness Centre
Enjoy a refreshing dip in our outdoor pool or break a sweat at our 24-hour fitness centre during your stay.

Convenient Amenities
Each guest room is equipped with a flat-screen TV, microwave, and refrigerator for your comfort. Stay connected with free WiFi and catch up on work at the work desk provided.

Business and Leisure
Whether you're here for work or leisure, our hotel has you covered. Take advantage of our business centre with fax and photocopying services, and explore nearby attractions like the Greenville Zoo and Paris Mountain State Park.

Book your stay at the Holiday Inn Express Hotel & Suites Greenville-Downtown now for a memorable experience.

Important information:

Guests must be at least 18 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 820 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
R
Russell solo_traveller us
10
2026-06-12 via Nuitee
M
Mcwilliams solo_traveller us
8
Cons:

The mattress was not great.

2026-06-12 via Nuitee
P
Paige couple us
10
GREAT place to stay to explore Greenville, SC!
Pros:

Location, location, location!! The room was exceptionally clean as well, & the breakfast was as expected.

Cons:

Nothing

2026-06-09 via Nuitee
M
Margaret extended_group us
9
Very efficient!
2026-06-08 via Nuitee
P
Patricia solo_traveller us
10
Concert at Peace Center.
Pros:

We arrived early, room wasn't ready but check in staff gave us a parking (on site) pass so we could leave our car and walk to downtown sites. The hotel was spotless, and dog friendly. She gave us a welcome bag with bottled water and a treat for our pet.

Cons:

Our room was spacious and immaculate. The free hot breakfast was more than enough to get us on the road without having to stop elsewhere to eat. Fresh ground coffee 24/7 was appreciated.

2026-06-08 via Nuitee
J
Jack solo_traveller us
10
2026-06-07 via Nuitee
R
Robert solo_traveller us
7
The pillows were not comfortable. Too soft, too much feathery.
Pros:

Location

Cons:

Parking

2026-06-05 via Nuitee
L
Laura solo_traveller us
9
Great staff
Pros:

Close to everything downtown

2026-06-05 via Nuitee
R
Rosemarie solo_traveller us
10
Pros:

The staff was exceptionally attentive to details and very helpful.

Cons:

Breakfast was inferior quality.

2026-05-25 via Nuitee
S
Stan solo_traveller us
9
Overall a great hotel, would stay there again for sure.
Pros:

Location convenient, super friendly staff, beds comfortable, free waters at check-in, afternoon cookies, good shower, quiet room.
While the breakfast was your typical Hotel fare, it was well stocked and clean.

Cons:

A filtered water bottle filling station would be really nice. They have a small snack store onsite by the reception desk, would be great to see some protein bar options added to the offerings.

2026-05-21 via Nuitee
S
Sharon family_with_children us
10
One of the best hotel stays we have experienced - a warm and inviting atmosphere.
Pros:

The location was perfect to access downtown. There was ample parking. Rooms were spacious and clean. The complimentary breakfast was very good. The staff was exceptional - so friendly and helpful.

2026-05-18 via Nuitee
D
Dustin family_with_children us
7
Pros:

The location was good and the room size was great.

Cons:

The rooms TV's reacted very slow to menu selections and would lock up. The pool was listed on amenities but the pool open and closed season was not so we thought it was open, but it was not. Breakfast area was really small. A lot of this would not have bothered us if we didnt pay the same amount as the Mariott near by which was much nicer.

2026-05-18 via Nuitee
R
Rachel family_with_children us
9
Great one night stay. Staff was very friendly and helpful. No problems with them at all.
Pros:

Property and staff and location was great.

Cons:

The pool was closed.

2026-05-17 via Nuitee
M
Milín extended_group sk
9
Pros:

Flexibilný hotel v pohode

Cons:

Budili ma o 23:30 lebo im to cresirná karta nefungovala

2026-05-17 via Nuitee
H
Hans-Jürgen couple de
9
Würden gerne wiederkommen
Pros:

Der Empfang war sehr freundlich. Die zentale Lage war klasse. Frühstück ok

Cons:

Es war alles ok

2026-05-12 via Nuitee
A
Allen solo_traveller us
8
Pros:

Centrally located to the activities and dining

Cons:

Parking was difficult due to limited area.
My room was located at the breakfast area/beverage area , early morning guest/children woke me up.

2026-05-08 via Nuitee
M
Marcel solo_traveller ch
9
2026-05-02 via Nuitee
C
calvert couple us
10
My stay was very nice and staff awesome!!!!!!!!
Pros:

Everything was very nice!!

Cons:

Nothing to complain about

2026-05-01 via Nuitee
M
Mark couple us
10
2026-04-30 via Nuitee
H
Hicks couple us
10
Pros:

Clean!

Cons:

Nothing

2026-04-27 via Nuitee