Holiday Inn Express & Suites Greenville-Downtown by IHG

Hotels
•
Holiday Inn Express
8.7 (728 reviews)
407 North Main Street , Greenville , US
+1 864-678-8000

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location (downtown / near arena / river walk)
Friendly, professional staff
Clean rooms reported by many guests
Free parking and convenient access
24/7 coffee and good breakfast service
Free laundry and working ice machine
Cons:
Some rooms noisy with thin walls and late-night disturbance
Uncomfortable/worn beds reported by multiple guests
Aging room fixtures (AC, handles, tiles) need upgrades
Pool maintenance issues (green) and occasional hallway litter
Occasional high/dynamic pricing and lack of bathroom exhaust fan
Pet barking and no clear non-pet floors

Categories

Cleanliness
8.5
Generally reported as clean in multiple reviews, though occasional litter in hallways and a poorly maintained pool were noted; overall mostly clean but some upkeep issues.
Service
9.2
Staff repeatedly described as friendly, professional and helpful (front desk, attendants, breakfast server); personal touches at check-in were mentioned positively.
Location
9.4
Consistently praised — walking distance to downtown and Bon Secours Arena, close to river walk and city attractions; one of the strongest positives.
Room Quality
7.6
Mixed to negative: several reports of uncomfortable/worn beds, noisy rooms with thin walls, some complaints about bed configurations and aging fixtures (AC, handles, tiles).
Amenities
8.8
Good basic amenities often cited (free parking, 24/7 coffee, free laundry, working ice machine); however pool maintenance and lack of bathroom exhaust fan were drawbacks.
Value for Money
8.3
Mixed impressions: some found it a great value compared to others, while at least one guest noted a high nightly rate ($480) and dynamic pricing concerns.
Food and Beverage
9
Breakfast generally described as good/acceptable with attentive staff; limited healthy options noted but service effort was appreciated; coffee availability praised.
Overall Experience
8.8
Many guests reported pleasant stays and willingness to return due to location and staff; a minority experienced disruptive noise or serious room comfort issues, yielding an overall positive but not perfect experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Outdoor Pool and 24-Hour Fitness Centre
Enjoy a refreshing dip in our outdoor pool or break a sweat at our 24-hour fitness centre during your stay.

Convenient Amenities
Each guest room is equipped with a flat-screen TV, microwave, and refrigerator for your comfort. Stay connected with free WiFi and catch up on work at the work desk provided.

Business and Leisure
Whether you're here for work or leisure, our hotel has you covered. Take advantage of our business centre with fax and photocopying services, and explore nearby attractions like the Greenville Zoo and Paris Mountain State Park.

Book your stay at the Holiday Inn Express Hotel & Suites Greenville-Downtown now for a memorable experience.

Important information:

Guests must be at least 18 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 728 reviews
Cleanliness: 8.5
Service: 9.2
Location: 9.4
Room Quality: 7.6
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 8.8
G
Gretchen • extended_group • us
7
good
Pros:

Location

Cons:

sometimes there was litter in the hallways

2026-10-27 • via Nuitee
R
Richard • couple • us
8
Convenient
Pros:

Location

Cons:

None

2026-10-27 • via Nuitee
N
Neal • couple • us
8
Pros:

Convenient to downtown

Cons:

$480/night. Dynamic pricing at its finest.

2026-10-26 • via Nuitee
M
Martina • couple • us
10
Pros:

It was clean and the staff was friendly

2026-10-22 • via Nuitee
D
David • solo_traveller • us
9
Pros:

Great location. Close to the river walk and just a few minutes to bon Secours concert venue

Cons:

We ended up with 2 queens and would have preferred a single king

2026-10-20 • via Nuitee
P
Pamela • couple • us
10
Very nice hotel, friendly and clean walking distance to downtown and Bon Secours Arena.
Pros:

Walking distance to Bon Secours Arena and downtown. Small.personal touches like the bag with water when checking in.

Cons:

Nothing bad at all.

2026-10-20 • via Nuitee
C
cooksing2 • couple • us
10
Pros:

The breakfast was good and the server was very attentive. The location was excellent.

Cons:

Everything was quite satisfactory

2026-10-20 • via Nuitee
K
Kelvin • solo_traveller • us
10
2026-10-18 • via Nuitee
A
Allen • extended_group • us
10
2026-10-16 • via Nuitee
G
Gregory • couple • us
10
2026-10-16 • via Nuitee
D
Danny • couple • us
8
Would stay again.
Pros:

Coffee machines

Cons:

Ground floor room looked out o parking lot and foot traffic looked into room if curtains open.

2026-10-15 • via Nuitee
E
Eliot • solo_traveller • us
10
2026-10-13 • via Nuitee
B
Brad • extended_group • us
9
2026-10-10 • via Nuitee
G
Gấu • couple • vn
9
Tôi hài lòng
2026-09-16 • via Nuitee
A
Amairani • couple • us
10
2026-09-15 • via Nuitee
G
Gable • solo_traveller • us
10
2026-09-15 • via Nuitee
K
Karley • family_with_children • us
7
8/10 for families and busines professionals.
Pros:

Location was great.
Room was clean.
Free coffee 24/7.
Staff was professional and friendly. Always ready to help.
Breakfast was ok. Limited healthy options. But the workers really tried to keep up with everyone. Buffet style.
Free parking was convenient.
Free laundry across the stress was another great perk.
Overall 8/10 for our three day stay with our family.

Cons:

Everything was clean and nice but you can tell things are slowly aging. AC, handles, tiles, silicone, etc. but overall it was good. Definitely needs some upgrades in the next few years.

The workers are trying to keep up.

That’s it.

2026-09-14 • via Nuitee
H
Howard • solo_traveller • us
8
A great value compared to many others.
Pros:

Staff very friendly

Cons:

No bathroom exhaust fan.

2026-09-11 • via Nuitee
B
Bevensee • couple • us
10
Great location
Pros:

The person checking us in at front desk Jordan) was so friendly and kind.

2026-09-07 • via Nuitee
K
Kellcey • couple • us
5
Pros:

The hotel was very clean and we enjoyed the breakfast.

Cons:

We had an ok time but it was extremely loud. We had difficulty with checking in when we arrived. At midnight the lobby was so loud we could not hear the receptionist. It was also 11:30 at night. Then when we finally got into our room, we could not sleep. It was so loud. It was almost 1 am and the neighbors were talking loud. It was a combination of being able to hear straight through the wall and loud environment.

2026-09-04 • via Nuitee