Embassy Suites Lubbock

Hotels
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Embassy Suites Hotels
8.4 (839 reviews)
5215 South Loop 289 , Lubbock , US
+1 806-771-7000

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Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Beautiful property
Helpful staff
Excellent breakfast
Cons:
Cleanliness issues
Dated fixtures
Room maintenance problems

Categories

Cleanliness
7.48
Some cleanliness issues noted in common areas and specific rooms.
Service
8.95
Staff were friendly and accommodating, with exceptional handling of guest issues.
Location
8.99
Convenient location near the South Plains Mall and other amenities.
Room Quality
7.94
Rooms were nice but showed some wear and tear; some issues with furniture.
Amenities
8.47
Good amenities like spacious rooms and a praised breakfast.
Value for Money
7.93
Value was generally good, but issues affected perception.
Food and Beverage
8.98
Breakfast was highlighted as a standout feature.
Overall Experience
8.45
Overall a positive experience despite initial challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:12

Property Description

Luxurious Suites with Modern Amenities

Located in Lubbock, Texas, the Embassy Suites hotel offers a convenient stay near Texas Tech University and the Buddy Holly Center. Each suite features a mini-refrigerator, coffee maker, and microwave, along with free Wi-Fi and flat-screen TVs.

Exceptional Services and Facilities

Enjoy a complimentary cooked-to-order breakfast and take advantage of the fitness room and indoor pool during your stay. The multi-lingual staff, luggage storage, and coin laundry facilities ensure a comfortable visit for all guests.

Nearby Attractions and Entertainment

Explore nearby attractions like Joyland Amusement Park and Llano Estacado Winery, just a short drive from the hotel. Book your stay at Embassy Suites Lubbock for a memorable and relaxing experience.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Location

Guest Reviews

8.4
Based on 839 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.45
L
Lela • solo_traveller • us
7
Nice facility, large room. Perhaps a little busy for myself, a single traveler. But nice for a group
Pros:

Location was good. Breakfast offered a nice variety, good to order eggs, fresh fruit, yogurt, etc. Breafast staff kept tables cleaned off and buffet fresh.

Cons:

A little noisy and busy. But there was plenty of room for everyone.

2026-09-17 • via Nuitee
T
Tammy • couple • us
8
2026-09-14 • via Nuitee
C
Charles • solo_traveller • us
9
Pros:

Maybe a portable fan for the room

2026-09-14 • via Nuitee
C
Christi • solo_traveller • us
1
Springs stick out of the mattress
Pros:

Nothing. Very old and outdated

Cons:

Outdated and dirty.

2026-09-11 • via Nuitee
Y
Yessica • family_with_children • us
9
2026-09-08 • via Nuitee
L
Lea Sheldra • family_with_children • us
10
2026-09-07 • via Nuitee
R
Roberto • solo_traveller • us
8
Pros:

Had a great breakfast

Cons:

That the swimming pool and hot tub was not available really disappointing

2026-09-02 • via Nuitee
J
Justin • solo_traveller • us
9
2026-08-31 • via Nuitee
B
Brenda • family_with_children • us
6
Loved it
Pros:

Breakfast, room and location was great. Front desk people, bartenders were very friendly

Cons:

Checking in the system was down took a hour to get checked in the checking in staff did the best they could they handled it very well with a great attitude.
Leaving Sunday morning cleaning lady was cleaning by side door and was rude as we were walking out to my son

2026-08-31 • via Nuitee
S
Seaman • couple • us
10
2026-08-26 • via Nuitee
S
Seaman • couple • us
10
2026-08-26 • via Nuitee
P
Pam • couple • us
10
2026-08-21 • via Nuitee
D
DeAuntre’ • family_with_children • us
9
2026-08-06 • via Nuitee
S
Sharla • couple • us
9
2026-08-05 • via Nuitee
Y
Ysabel • family_with_children • us
10
2026-08-03 • via Nuitee
O
Olivia • family_with_children • us
10
Great family fun stay
Pros:

The staff was nice the breakfast was good service clean. Love all the garden space and live music great atmosphere we will come back every year we come to Texas

2026-07-23 • via Nuitee
B
bethine • couple • us
9
2026-07-21 • via Nuitee
L
Luis • couple • us
10
2026-07-20 • via Nuitee
H
Hathaway • solo_traveller • us
10
2026-07-19 • via Nuitee
T
T • family_with_children • us
10
We were very surprised at how great the breakfast was. The staff was so friendly and helpful. I felt like it was the hig
Pros:

Clean and not mean!

Cons:

It’s in… Lubbock!

2026-07-19 • via Nuitee