Hotel Clarendon

Hotels
9 (2713 reviews)
57 Rue Sainte-Anne , Quebec City , CA
+1 418-692-2480

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location (Old Quebec, walkable to attractions)
Friendly, professional and attentive staff
Very clean rooms and comfortable beds
Good restaurant and attractive decor (Art Deco)
Cons:
Noisy air conditioning / strong AC
Some rooms are small
Fire alarm incident with poor staff communication
Outdated/non-working coffee machine; limited breakfast inclusion
Elevator/bar seating could be improved

Categories

Cleanliness
9.3
Multiple reviews explicitly praise cleanliness and 'propreté impeccable'; overall rooms and bathrooms described as very clean.
Service
9.2
Staff frequently described as professional, attentive and helpful, though a few reviews report a major communication failure during a nighttime fire alarm.
Location
9.6
Repeatedly and emphatically praised as 'excellent', 'in the heart of Québec', and walking distance to attractions—clear strong point in most reviews.
Room Quality
8.6
Beds and bathrooms often noted as comfortable and renovated, but several guests mention rooms being on the small side.
Amenities
8
Mixed feedback: valet and lobby water are positives, while noisy air conditioning, an outdated/non-functioning coffee machine and limited bar seating/elevator issues were cited as negatives.
Value for Money
9.5
Multiple remarks of 'excellent rapport qualité & prix' and recommendations to return indicate strong perceived value.
Food and Beverage
9
Restaurant repeatedly described as very good; breakfast is available but sometimes only à la carte which a few guests noted.
Overall Experience
8.8
Generally very positive overall experience driven by location, service and cleanliness, tempered by isolated but serious operational failures (fire alarm communication) and some amenity/room size issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:55

Property Description

Historic Charm in Old Quebec:
Step back in time at Hotel Clarendon, a historic gem built in 1870 located in the heart of Old Quebec. Just a stone's throw away from iconic landmarks like Chateau Frontenac, this hotel offers a unique blend of history and modern comfort.

Delightful Dining Options:
Indulge in a culinary experience at Brasserie Les Mordus, where you can savor delicious breakfast spreads and fresh seafood dishes. Whether you're a food enthusiast or simply looking for a satisfying meal, our on-site dining options are sure to please your palate.

Convenient Location for Exploring:
With a prime location near shops, restaurants, and popular attractions like the Fort Museum, Clarendon Hotel is the perfect base for exploring Quebec City. Plus, with free WiFi and cable TV in every room, you can unwind in comfort after a day of sightseeing.

Ready to immerse yourself in history and luxury? Book your stay at Hotel Clarendon now for an unforgettable experience in Old Quebec.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Location

Guest Reviews

9
Based on 2713 reviews
Cleanliness: 9.3
Service: 9.2
Location: 9.6
Room Quality: 8.6
Amenities: 8
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 8.8
B
Beatriz • solo_traveller • co
6
Pros:

La ubicación

Cons:

Overpriced

2026-09-19 • via Nuitee
M
Marea • couple • za
9
A very comfortable and well appointed hotel with very friendly, yet professional and helpful staff
Pros:

It was central to all places of interest

Cons:

Rooms were not soundproof and neighboring room guests were audible at very early hours of the morning, or when we arrived back at the room late evening.

2026-09-18 • via Nuitee
P
Pablo • family_with_children • mx
10
2026-09-17 • via Nuitee
M
Mary • solo_traveller • us
9
Pros:

Friendly staff, comfortable beds, quiet, clean, noon checkout, central location

Cons:

Nothing

2026-09-16 • via Nuitee
E
Emmanuelle • solo_traveller • fr
10
2026-09-15 • via Nuitee
M
Mary • solo_traveller • ca
10
Great
Pros:

The location is excellent for exploring Quebec City. It is close to a pick-up stop for tours. Staff was helpful.

2026-09-15 • via Nuitee
R
Réal • extended_group • ca
9
L’établissement était à la hauteur de nos attentes.
2026-09-14 • via Nuitee
O
Oscar • couple • us
9
2026-09-13 • via Nuitee
C
Carlos • family_with_children • ca
9
2026-09-13 • via Nuitee
D
David • couple • ca
10
Awesome place to stay
Pros:

Very good in a great location walking distance to everything

Cons:

That it was old but updated really looked nice

2026-09-13 • via Nuitee
R
Robert • couple • us
8
2026-09-13 • via Nuitee
R
Richard • extended_group • us
9
Great hotel to see old Quebec.
Pros:

Great Quebec location.
Very welcoming staff.

Cons:

Nothing negative to say:)

2026-09-12 • via Nuitee
S
SARAH • couple • gb
10
Highly recommend this hotel, we stayed for 7 nights and would return again if we get chance .
Pros:

Excellent location in old city. Quiet comfy room, good bed. Great a lot Carty breakfast. We were not on meal deal so flexible. Valet parking superb. Staff all very helpful and great service.

Cons:

Nothing

2026-09-11 • via Nuitee
M
Maria • solo_traveller • ca
9
Pros:

The decor, staff and location were great.

Cons:

Nothing. Everything was great.

2026-09-11 • via Nuitee
P
pellerin • couple • ca
9
Merveilleux
Pros:

La décoration, l’emplacement et le service

Cons:

Le matelas renfonce vers le milieu

2026-09-11 • via Nuitee
D
David • couple • us
9
2026-09-10 • via Nuitee
F
Fournier • couple • ch
7
Bel hôtel mais avec des chambres en dessous du standing attendu pour le prix facturé.
Pros:

Très bon emplacement

Cons:

Chambre mal isolée des bruits de tuyauterie. Porte de la sdb et wc qui donne sur le lit avec une simple porte coulissante.

2026-09-10 • via Nuitee
M
Michelle • couple • ca
10
Would definitely choose this hotel again
Pros:

Location. Cleanliness, very friendly staff

2026-09-09 • via Nuitee
M
Maria • couple • us
9
Wonderful stay in Quebec!
Pros:

The location is excellent! Close to all the sites and restaurants. The hotel is very nice, quiet, comfortable and very clean

2026-09-09 • via Nuitee
A
Andreas • couple • ca
7
Unbelievable location with plenty of characters
Pros:

Fantastic location, lots of character

Cons:

For the price, one would have expected a better gym

2026-09-08 • via Nuitee