Hotel Palacio del Mar

Hotels
8.6 (3091 reviews)
Alcalde Vega Lamera, 5 , Santander , es

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent location
Friendly service
Cons:
Limited cafeteria hours
Need for basic renovations
No smart TV available

Categories

Cleanliness
8.53
The hotel is reported as very clean with spacious and well-maintained rooms.
Service
8.8
Overall service indicated as very polite and attentive, particularly in room service and reception.
Location
9.04
Location consistently praised across multiple reviews for being excellent and convenient.
Room Quality
8.69
Rooms are described as spacious, comfortable, and well-maintained.
Amenities
8.22
Some amenities like parking were mentioned positively, but the lack of a smart TV was noted as a downside.
Value for Money
8.38
Value for money viewed positively, though noted minor discrepancies in amenities for a hotel of this rating.
Food and Beverage
8.53
Breakfast praised for variety and quality, but some details were considered minor.
Overall Experience
8.6
Overall experience rated positively across reviews with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:03

Property Description

Spacious Rooms with Balconies and Free Wi-Fi

Hotel Palacio del Mar offers spacious rooms with balconies, perfect for enjoying the fresh sea breeze. Stay connected with free Wi-Fi while unwinding in comfort.

Delicious Seafood Specialties at Neptuno Restaurant

Indulge in mouthwatering seafood dishes at the maritime-themed Neptuno Restaurant. Experience a culinary journey by the sea without leaving the hotel.

Convenient Access to Sports Centre Facilities

Enjoy complimentary access to the neighbouring sports centre, complete with an indoor swimming pool, gym, and sauna. Stay active and rejuvenated during your stay.

Ready to experience a seaside retreat at Hotel Palacio del Mar? Book now and make unforgettable memories by Santander Beach.

Important information:

Please note that rooms have air conditioning in summer and heating in winter.

Please note that half board rates include dinner. Guests preferring lunch instead can request this ny using the Special Requests box when booking.

When booking more than 4 rooms, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 1 year old stay for € 10 per person per night when using an existing bed.
    Children from 2 years old to 12 years old stay for € 33 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 44 per person per night when using an available extra bed.
    People 12 years old and over stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3091 reviews
Cleanliness: 8.53
Service: 8.8
Location: 9.04
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 8.53
Overall Experience: 8.6
C
Carmen • couple • es
10
2026-06-10 • via Nuitee
L
Luis • extended_group • es
9
2026-06-09 • via Nuitee
T
Tiago • solo_traveller • pt
8
2026-06-08 • via Nuitee
P
Philip • couple • ie
10
2026-06-06 • via Nuitee
J
John • solo_traveller • es
8
Pros:

Nice staff good restaurant and proximity to the Cathedral.

2026-06-06 • via Nuitee
A
Adewole • solo_traveller • be
8
2026-06-05 • via Nuitee
K
karlin • couple • se
8
Kul m Santanders fotbollslag
Pros:

Nära havet och arenan

2026-06-02 • via Nuitee
J
John Jenner • couple • gb
8
In it's hay-day this would have been a very fancy hotel
Pros:

The rooms are huge, too big really, lovely large walk in shower, separate huge lounge, nice fridge & kettle
Laundry separate to hotel, but adjoining hotel, so super easy to use.
Large windows, which open giving great air flow through the apartment

Cons:

Old style TV, can't connect to Youtube/Neflix/Prime/Apple etc
The lounge is so big & the TV and sofa at opposite sides of the room, the TV is too small for this size of room
Air conditioning in room does. not work
It's a little walk to the beach, two blocks, although that is very clear when booking
The window in the bedroom was difficult to open properly, I did manage it, but it was difficult, the lounge window worked great.

2026-06-01 • via Nuitee
R
RBF007 • couple • es
1
SIN AIRE ACONDICIONADO PORQUE TODAVIA NO ES 21 DE JUNIO
Cons:

SIN AIRE ACONDICIONADO A 30 GRADOS Y ME PONEN UN VENTILADOR, PARECE SER QUE ESTE ALOJAMIENTO SOLO PONE CALEFACCION EN INVIERNO Y AIRE ACONDICIONADO EN VERANO, AUNQUE ESTES A 37 GRADOS EL 28 DE MAYO

2026-06-01 • via Nuitee
I
IOAN ADRIAN • couple • es
10
2026-05-31 • via Nuitee
A
Agnès • solo_traveller • fr
10
2026-05-31 • via Nuitee
D
David • solo_traveller • es
8
Pros:

La ubicación es excepcional

Cons:

La verdad que esta muy bien todon nada malo a recalcar.

2026-05-30 • via Nuitee
I
Ignacio • family_with_children • es
9
2026-05-30 • via Nuitee
L
Luis Pinheiro and family • solo_traveller • za
8
Pros:

Location and spacious room

Cons:

Non functioning air conditioning... In 35 degree heat 😭

2026-05-29 • via Nuitee
E
Elena • couple • es
2
Pésimo
Pros:

Nada. Fue pésimo, el lugar fatal, las habitaciones con un calor excesivo y sin aire acondicionado, y si lo pedías te decían que no se podía poner. En resumen fatal!!!

Cons:

Nada

2026-05-29 • via Nuitee
C
Clara • solo_traveller • es
5
SIN AIRE ACONDICIONADA POR PARADA TECNICA...
Pros:

Lo mejor la ubicación.

Cons:

Repetimos este hotel porque la experiencia anterior logicamente fue buena.
La primera sorpresa fue cuando al llegar un 23 de mayo nos encontramos con que no funciona el aire acondicionado.. Un hotel de 4 estrellas, 100 euros de media la noche y a pesar de 3 noches INSUFRIBLES de calor lo comentamos cuando dejabamos la habitacion ( ahí se demuestra q no teniamos ninguna otra intencion) y la segunda sorpresa y en mayuscula fue cuando una señora de recepcion nos dice con un tono bastante a la defensiva de q hay una PARADA TECNICA de aire entre los dias de invierno y verano y upssss nos habia tocado. Viendo que su tono ya no era el correcto me animo a decirle que yo pagué por una habitacion con aire acondicionado y me dice q no que pone aire en verano y calefaccion en invierno, a lo que le dije q deberian de avisar de esa PARADA TECNICA y las fechas porque evidentemente un hotel de playa sin aire acondicionado es imposible. Ahhhh!!! Como curiosidad.... LA PARADA TECNICA solo afecta a las habitaciones o por lo menos a la nuestra, el hall del hotel era un iglú..... que curioso.....
Lamentable.... uno repite hotel porque sale contento y deja de repetir por cosas y malas contestaciones como estas.. Hubiese sido bastante mas humilde decir pues está roto o lo misma tonteria de una PARADA TECNICA pero con un tono un poco mas educado....

2026-05-28 • via Nuitee
J
Javier • solo_traveller • es
10
2026-05-25 • via Nuitee
M
Mercedes • couple • es
8
2026-05-25 • via Nuitee
D
Díaz • solo_traveller • es
9
2026-05-24 • via Nuitee
D
De Brito Alves • solo_traveller • es
10
Pros:

la cortesía de darnos una habitación superior a la contratada

2026-05-24 • via Nuitee