Holiday Inn Express Hotel & Suites Grove City by IHG

Hotels
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Holiday Inn Express
8.6 (337 reviews)
3951 Jackpot Road , Grove City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Cons:
Bad smell in room
Minor cleanliness issues

Categories

Cleanliness
7.74
Multiple mentions of bad odors and cleanliness issues, including stained sheets.
Service
9.21
Staff were friendly, accommodating and helpful in various reviews.
Location
8.75
Generally praised for its location, though some comments indicated it could be improved.
Room Quality
8.2
Good overall room experience but complaints about odors and furnishings showing age.
Amenities
8.73
Positive remarks about breakfast and available amenities, but some comments on noise.
Value for Money
8.69
Perceived as good value relative to the experience described by guests.
Food and Beverage
8.74
Breakfast received positive feedback for quality and convenience.
Overall Experience
8.71
Overall enjoyment reported despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:05

Property Description

Indulge in Comfort and Convenience

Relax and Rejuvenate: Enjoy a refreshing dip in our indoor pool or stay active in the fitness room. Our bright and cozy guest rooms with free Wi-Fi provide the perfect retreat after a long day of travel.

Stay Connected and Productive: Take advantage of the cable TV, coffee-making facilities, and business center services during your stay. Our warm and inviting rooms with wood furniture offer a relaxing atmosphere for work or leisure.

Explore and Experience: Conveniently located near Port Columbus International Airport, our hotel is a short drive from popular attractions like the Columbus Zoo and Aquarium and the Cosi Science Center. Book your stay at Holiday Inn Express Hotel & Suites Grove City for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 337 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
E
EileenE_11 • Couples • Bucks County, Pennsylvania
8
Nice!
Pros:

I have lost track of the many places we have spent one night in while midway between our starting point and destination.
Our criteria is that the place is reasonable, fairly close to whatever road we are on and has decent TripAdvisor reviews.
This pick turned out to be a pleasant surprise.
First impressions count. The lobby was bright, spacious and cheerful. The woman at the front desk was super friendly and helpful. She made us aware of the many nearby restaurant choices.
Our room was clean, quiet and comfy. The lighting was good in our room as well as the bathroom. Although we did not have a need for it, there was a chaise/sofa in our room which would have been nice for someone traveling with a child. There was also a small table at the end of the chaise. So many rooms we have stayed in only have a desk and one chair meaning that it is difficult for two people to spread out and eat together.
The breakfast was a cut above much of what we gave experienced on the road. I wouldn’t hesitate to stay there again.

2026-05-25 • via Tripadvisor
W
W5630GErafaels • Family
10
Home away from home
Pros:

My wife and I were pleasantly surprised . The staff is kind, the room and amenities are clean and organized, the breakfast buffet is delicious, free bottled water, easy parking, great gym, the list goes on. We will be looking for Holiday Inn Express everywhere we go from here on.
Very well done!

2026-05-16 • via Tripadvisor
S
Sally • couple • us
10
Relaxing
Pros:

Everything

Cons:

Nothing

2026-05-02 • via Nuitee
G
Gabriella • couple • us
9
2026-04-30 • via Nuitee
A
Abby • couple • us
6
2026-04-25 • via Nuitee
S
Sara • couple • us
10
2026-04-24 • via Nuitee
L
LaShawn • couple • us
7
2026-04-18 • via Nuitee
L
LaShawn • couple • us
7
Pros:

It was in a good location

Cons:

Was a little expensive for 2 nts and not very big room

2026-04-18 • via Nuitee
R
Robert • solo_traveller • us
8
Pros:

Location

Cons:

Room always a bit dirty but not horrible

2026-04-12 • via Nuitee
S
Sherry Lynn • family_with_children • us
8
Pros:

The lady who checked us in was nice

Cons:

No handicapped room for person with broken femur needed a walk in shower

2026-04-06 • via Nuitee
C
ChristopherS5134 • Solo travel
8
Great stay in Grove City
Pros:

Wonderful stay at this Holiday Inn Express. Quick drive to downtown Columbus, but far enough away to be quiet and out of the way. Staff was friendly and helpful. Rooms and property were up to date and clean / well taken care off. Solid breakfast options. Pool and fitness room were nice. Lots of parking. Would happily stay here again.

2026-03-30 • via Tripadvisor
J
Justin • extended_group • us
9
2026-03-11 • via Nuitee
S
sandy • solo_traveller • us
9
It was a very nice overnight stay.
Pros:

Property was clean and nice. Staff was very friendly and helpful. Hotel was close to food and shopping areas. We were there for activities at the high school and location was great for that.

2026-03-05 • via Nuitee
R
Reed • solo_traveller • us
10
Rachel at the front desk was very nice. It was a quiet comfortable stay
Pros:

It was clean and staff was nice also close shopping center

Cons:

The cleanliness

2026-03-03 • via Nuitee
L
Linerguy • Couples • United States
10
Very positive, pleasant experience.
Pros:

Made a last minute booking on Priceline, and we couldn't have been happier. Check in was a breeze, and our room was clean and comfortable. Yes, it's an older property, but for the most part it's in excellent condition. The bed was nice, and the bed linen was of a high quality. We had to be on the road very early the next day, and thanks to breakfast starting at 6 a.m., we were able to eat before heading out. While breakfast was typical for a hotel at this price point, everything was fresh, and hot food was, well, hot. I was intrigued by the conveyor belt pancake maker...first time seeing one of those.

The only suggestion I would make would be to add a few hooks in the bathroom. That said, for $103 a night, including breakfast, it's more than a deal. Had we eaten breakfast on the road, it would cost around $20, which makes what we paid an even more greater value.

2026-02-16 • via Tripadvisor
E
Erin • couple • us
10
We'll be back
Pros:

Staff was exceptional. She went above expectations to ensure a safe & comfortable stay.

2026-01-25 • via Nuitee
J
Jon • couple • us
8
2026-01-21 • via Nuitee
N
Nick • couple • us
9
2026-01-20 • via Nuitee
A
Amanda • family_with_children • us
6
Pros:

Friendly staff and location

Cons:

Advertised as queen beds but we're definitely doubles. Breakfast wasn't fully operational one day.

2026-01-19 • via Nuitee
A
Amberlee • couple • us
10
I loved the location, staff was friendly and helpful and very clean place to stay.
Pros:

Very clean

Cons:

The bed was kinda springy.

2026-01-19 • via Nuitee