Sonesta Anaheim Resort Area

Hotels
•
Sonesta Hotels
8.3 (1168 reviews)
1915 South Manchester Avenue , Anaheim , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Close to Disneyland
Friendly/helpful staff (Ichel frequently mentioned)
Large pools and family-friendly atmosphere
Updated rooms and comfortable beds
Clean and well-maintained property
Cons:
Inconsistent housekeeping / not cleaned daily for some guests
Slow towel/service response times
Parking fee ($32) is expensive
Occasional rude staff reported
Plumbing issues (toilet blockages, ceiling leak)
Area not pedestrian-friendly

Categories

Cleanliness
7.5
Mixed feedback: multiple guests praised clean, bright rooms, but others reported inconsistent housekeeping (rooms not cleaned daily) and slow towel replacement.
Service
9.2
Generally strong service with repeated praise for front-desk agent Ichel and friendly staff; some isolated reports of rudeness and slow responses for requests.
Location
9
Excellent location for Disneyland and nearby outlets; convenient by car or rideshare but the area is not very pedestrian-friendly.
Room Quality
8.6
Rooms described as spacious and recently updated with comfortable beds and pillows; isolated plumbing issues reported (toilet blockages, ceiling leak).
Amenities
8.4
Big, well-maintained pools and a functional gym; family-friendly atmosphere though pools get busy in afternoons and parking is costly.
Value for Money
7.4
Seen as worthwhile for Disney trips, but added costs (notably $32 parking) and service/housekeeping inconsistencies reduce perceived value.
Food and Beverage
7.4
Limited mentions: coffee top-ups and similar requests must often be asked for; no extensive F&B offerings discussed in reviews.
Overall Experience
8.9
Mostly positive family-focused stays with memorable staff gestures (e.g., birthday gift) and recommendations for Disney visitors, despite some housekeeping and service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:00

Property Description

Convenient Location near Disneyland
Located just off the Santa Ana Freeway, Sonesta Anaheim Resort Area offers easy access to top attractions like Disneyland.

Leisure Activities and Dining Options
Guests can relax at the outdoor pool with a whirlpool tub or stay active at the 24-hour fitness centre. The on-site restaurant, The Burger Place, serves delicious American dishes.

Comfortable Guestrooms with Modern Amenities
The guestrooms at Sonesta Anaheim Resort Area provide a cozy retreat with amenities like free high-speed internet access, ensuring a comfortable stay.

Experience convenience, relaxation, and comfort at Sonesta Anaheim Resort Area. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room with breakfast included, the rate includes a redeemable voucher for 2 guests only for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Please note that an extra charge of $75 per pet, per stay applies. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1168 reviews
Cleanliness: 7.5
Service: 9.2
Location: 9
Room Quality: 8.6
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 8.9
Y
Yvette • family_with_children • us
8
Great location to Disney, comfy beds, delicious breakfast
Pros:

Very comfortable beds

Cons:

The spa/jacuzzi cold. We were disappointed

2026-10-17 • via Nuitee
T
Tabitha • solo_traveller • us
6
Great but could be better
Pros:

The room was very clean and quiet.

Cons:

Was disappointed that the website stated there would be a complimentary breakfast included and there was not. The lighting was very poor. And the amenities within the room, such as the shampoo and conditioner, was not supplied properly to us.

2026-10-16 • via Nuitee
R
Rachel • couple • us
10
2026-10-15 • via Nuitee
R
Roberto • couple • us
8
2026-10-13 • via Nuitee
F
Felipe • extended_group • us
9
Pros:

Muy cerca al parque de Disney

2026-10-13 • via Nuitee
D
Daniel • couple • us
10
2026-10-12 • via Nuitee
A
Andrew • couple • us
9
2026-10-09 • via Nuitee
C
Cisneros • extended_group • us
10
Pros:

Excellent customer service and hotel was very clean and well managed

2026-10-08 • via Nuitee
M
Mrs.PinAlva • solo_traveller • us
10
2026-10-07 • via Nuitee
H
Hernandez Nene • solo_traveller • mx
10
Pros:

La cama

Cons:

Que no hablan español

2026-09-19 • via Nuitee
J
Jose • solo_traveller • us
7
Pros:

When I first arrived Jenny at the front was great. She helped me get into my reservation very quickly.

Cons:

The restaurant that was in the building "The burger Place" looked closed and abandoned. The breakfast is Grab n Go. There is a $100 hold per room and $37 for parking, $32 is a parking fee and $5 for a Garage tax even though there is no Garage. The water pressure was not the best and the layout is a bit werid. The beds are really stiff and did not have a lot of give.

2026-09-16 • via Nuitee
J
Jennifer • family_with_children • us
1
Pros:

Location was nice

Cons:

They asked us what day of our stay would we liked our room cleaned and told them the second day since we were there only for 3. And they never came and cleaned our room so disappointing

2026-09-11 • via Nuitee
A
Almanza • extended_group • mx
9
2026-09-11 • via Nuitee
C
Carolina • family_with_children • br
6
Ainda não reembolsaram o depósito caução/ depósito de segurança e já passou 1 semana que estive hospedada.
Pros:

Conforto do quarto e das instalações.

Cons:

Não fizeram a limpeza do quarto, mesmo eu indicando q gostaríamos do serviço.

2026-09-10 • via Nuitee
H
Hillary Jade • couple • us
10
2026-09-10 • via Nuitee
A
Antonia • family_with_children • us
7
2026-09-08 • via Nuitee
I
ivan • couple • us
10
2026-09-03 • via Nuitee
M
Marcella • solo_traveller • us
9
2026-09-01 • via Nuitee
S
Sandee • couple • us
10
Close to family and price was great for the area.
Pros:

We had a nice room. The rooms are old, but ok in decor.
I am allergic to scents, and asked that our room be cleaned with fragrance free products. It was.

Cons:

for the money, the value was good. If I had paid more I would expect more

2026-09-01 • via Nuitee
B
Bianca • family_with_children • au
7
Great spot for Disneyland visit
Pros:

Great pool area! Good location

Cons:

No mugs or kettle for tea!

2026-09-01 • via Nuitee