Holiday Inn Express Hotel & Suites Ashland by IHG

Hotels
•
Holiday Inn Express
8.8 (413 reviews)
565 Clover Lane , Ashland , US

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean, modern rooms after remodel
Friendly and helpful staff (majority)
Comfortable beds
Good breakfast offerings
Convenient location near restaurants
On-site guest laundry
Cons:
Occasional rude/snappy front-desk staff member
Breakfast described as mediocre by some
Pool was closed during at least one stay
Slow elevator reported
TVs lack streaming sign-on (no Netflix/Hulu access)
Noise near laundry area; occasional spiderwebs and a gurgling refrigerator

Categories

Cleanliness
9.2
Rooms frequently described as very clean and recently remodeled; a few mentions of spiderwebs in headboard gaps and an intermittently noisy refrigerator.
Service
9
Staff overwhelmingly described as friendly and helpful across multiple reviews, though several reviewers noted one snappy/rude front-desk person as an outlier.
Location
8.6
Convenient location near restaurants and easy access for travelers; some guests noted it is several miles from downtown and requires driving to reach central attractions.
Room Quality
9.8
Rooms repeatedly praised for comfortable beds, good design after remodel, and accessibility options; occasional noise reported near laundry areas but overall rooms described as exceptional.
Amenities
8
Guest laundry and a solid breakfast offering were appreciated; negatives include a closed pool during a stay, a slow elevator, and TVs without streaming sign-on capability.
Value for Money
9
Many guests felt the hotel offered good value (reasonable laundry costs, comfortable rooms, good breakfast) and several repeat stays/recommendations reinforce perceived value.
Food and Beverage
8.5
Breakfast is often highlighted positively (some call it great), though a few reviews described it as mediocre or disappointing on occasion.
Overall Experience
8.3
Overall stays described as very good to excellent with friendly staff and comfortable rooms; isolated service and amenity issues tempered a small number of experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Amenities

Holiday Inn Express Hotel & Suites Ashland welcomes you to a world of comfort and convenience. Enjoy the indoor pool and fitness centre during your stay, along with complimentary Wi-Fi in all rooms.

Cozy Room Features

Relax in our well-appointed rooms equipped with a cable TV, microwave, refrigerator, and coffee machine. The private bathrooms offer a relaxing bath or shower, along with complimentary toiletries and a hairdryer.

Convenient Services

Our 24-hour reception is always ready to assist you, and we offer fax and photocopying services for your business needs. Explore downtown Ashland and nearby attractions with ease, knowing that free guest parking is available at the property.

Book your stay at Holiday Inn Express Hotel & Suites Ashland now for a memorable and hassle-free experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFR

Location

Guest Reviews

8.8
Based on 413 reviews
Cleanliness: 9.2
Service: 9
Location: 8.6
Room Quality: 9.8
Amenities: 8
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 8.3
R
Rumella • couple • us
9
Pros:

The room was wonderful, beddings was clean and some of the staff was nice except the woman in the reception desk was snappy and rude. She must hate her job to act like that early in the morning. You take her away and our stay at the hotel was perfect.

Cons:

Front desk staff shouldn’t be rude early in the morning because it just messed up your day.

2026-10-29 • via Nuitee
A
Arlene • couple • us
10
Pros:

good

2026-10-28 • via Nuitee
M
Michelle • couple • us
10
2026-10-22 • via Nuitee
J
JINGYI • family_with_children • us
9
Nice experience
Pros:

Quiet, can sleep well, breakfast until 10am

2026-10-22 • via Nuitee
K
Konstantin • family_with_children • us
10
2026-10-21 • via Nuitee
S
Susan • solo_traveller • us
9
2026-10-20 • via Nuitee
M
Mark • couple • us
10
2026-10-20 • via Nuitee
S
Stanislav • couple • us
10
1-night stay during my work trip.
Pros:

Very friendly and helpful staff. Good breakfast. Highly recommend this place.

2026-10-11 • via Nuitee
K
Kathy • couple • us
9
It was a quick stay conveniently located next to our favorite Mexican restaurant.
Pros:

Friendly staff. Clean room. Nice breakfast.

2026-10-11 • via Nuitee
B
Brian • couple • gb
8
Pros:

The room was good

2026-09-09 • via Nuitee
N
Nancy • solo_traveller • us
10
2026-09-07 • via Nuitee
B
Brigid • family_with_children • us
8
Well designed room, comfortable beds, and convenient location. Staff was professional.
Pros:

Family really appreciated the breakfast and the items located in the lobby area.

Cons:

There was quite a bit of noise in rooms near the laundry and lobby.

2026-09-07 • via Nuitee
M
Marjan • family_with_children • us
10
Our stay was so extremely great
Pros:

Everything was wonderful about this Hotel and its services. Staff were so helpful and friendly. Room was exceptional.

Cons:

Nothing

2026-09-05 • via Nuitee
R
Richard • couple • us
10
Have stayed here before and would stay here again.
Pros:

Every thing was excellent.

Cons:

Na

2026-09-05 • via Nuitee
B
Beverly • couple • us
9
Pros:

They had a laundry room for guests to do laundry - so helpful to us after a week-long bike trip. The cost was very reasonable, and we appreciate it very much.

2026-09-04 • via Nuitee
D
Darlene • couple • us
10
Very nice, as usual.
Pros:

The hotel staff is always friendly. The room was ready and clean when we arrived. The bed is very comfortable and we had adequate towels and amenities. We especially enjoy the breakfast.

Cons:

The TV does not have good shows to watch. We have Netflix, Hulu, etc. that we could sign on to, but there is no opportunity to do so on the television. We end up using our computer to watch shows.

2026-09-03 • via Nuitee
E
Eric • extended_group • us
8
Pros:

Had room that accommodated a handicapped guest.

Cons:

Breakfast was mediocre and the location was several miles from the downtown.

2026-09-02 • via Nuitee
P
Peter • couple • us
10
next time we come to town to see a play we will stay here
Pros:

large clean room with good AC; GREAT breakfast

Cons:

Elevator was slow

2026-08-28 • via Nuitee
A
Adina • family_with_children • us
8
would definitely stay again
Pros:

clean, comfortable, convenient

Cons:

all good!

2026-08-25 • via Nuitee
M
Merle • couple • us
8
2026-08-23 • via Nuitee