D. Hotel Suites & Spa

Hotels
8.8 (1561 reviews)
1 Country Club Road , Holyoke , US
+1 413-533-2100

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
Odor in common areas
Issues with shower control

Categories

Cleanliness
8.3
Cleanliness was generally praised, but there were complaints about odor in common areas.
Service
9
Staff were described as friendly and professional, contributing positively to the experience.
Location
8.7
The hotel is in a quiet location, which adds to the overall charm.
Room Quality
8.8
Rooms were generally comfortable and clean, though there were minor issues noted.
Amenities
9.2
Amenities such as the pool, hot tub, and breakfast received high praise.
Value for Money
8.7
Guests felt the hotel offered good value based on their experiences.
Food and Beverage
8.6
Food quality was praised, though there were suggestions for improvement in variety.
Overall Experience
9.1
Most guests reported a very pleasant stay with positive memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:05

Property Description

Luxurious Accommodations
Indulge in plush bedding and traditional decor at D. Hotel Suites & Spa. Each room is equipped with modern amenities for a comfortable stay.

Delicious Breakfast Options
Start your day right with a full hot breakfast featuring a variety of options including hot coffee, fresh fruit, and pastries. Fuel up for a day of exploring nearby attractions.

Convenience and Comfort
Take advantage of the on-site business center for any work needs and relax knowing laundry facilities are available. Located near popular colleges and museums, D. Hotel Suites & Spa is the perfect choice for both business and leisure travelers.

Book now and treat yourself to a rejuvenating stay at D. Hotel Suites & Spa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

8.8
Based on 1561 reviews
Cleanliness: 8.3
Service: 9
Location: 8.7
Room Quality: 8.8
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 8.6
Overall Experience: 9.1
M
Mary Ann • couple • us
8
went to see family member who was ill. booked through Booking.com. Will not be using that process
Pros:

enjoyed eggs and bacon for breakfast and I did not have to make them!

2026-09-19 • via Nuitee
A
Ayr • couple • us
10
2026-09-18 • via Nuitee
S
Susan • couple • us
9
2026-09-17 • via Nuitee
L
Lori • couple • us
10
2026-09-16 • via Nuitee
D
Dina • couple • us
10
Lovely stay and relaxing treat.
Pros:

Spacious room with fireplace.
Staff was super friendly and helpful.
Spa services were wonderful and very professional.

2026-09-15 • via Nuitee
D
David • couple • us
9
Very comfortable, we’ve stayed with u about 4 times now. So we like the fireplace room an feel very
Pros:

It was satisfactory . The kitchen staff were very friendly.

Cons:

A little more room service “towels”

2026-09-15 • via Nuitee
B
Beth • couple • us
10
Would definitely stay here again.
Pros:

We were very happy with our room. It was lovely, clean, very comfortable and large. The staff was very nice and helpful. Breakfast was also good.

2026-09-14 • via Nuitee
D
Despujols • extended_group • us
8
2026-09-13 • via Nuitee
C
Cathy1962 • couple • us
10
getaway night
Pros:

Have stayed many times. Never disappointed. Temp of hot tub and swimming pool are awesome.
Had one small issue with room, wrote to D Hotel, quick response to fix.

Cons:

nothing

2026-09-11 • via Nuitee
M
Maria • couple • us
10
Friendly
2026-09-11 • via Nuitee
S
Stephen • couple • us
8
2026-09-11 • via Nuitee
M
Melissa • solo_traveller • us
10
Pros:

Friendly staff, Hot tub, Location

2026-09-07 • via Nuitee
S
Stephen • family_with_children • us
7
very comfortable, clean and convenient for our purposes.
2026-09-07 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-09-07 • via Nuitee
R
rasikh • extended_group • pk
5
Cons:

Housekeeping was extremely disappointing

2026-09-06 • via Nuitee
P
Paulette • solo_traveller • us
10
2026-09-05 • via Nuitee
W
William • couple • us
4
Never again!
Pros:

Size of room was ok.

Cons:

Room was not comfortable; A/C was blasting; room was dusty; check in was automated and the whole experience was awful. We were about 15 mins or so past the 11 am check out time and finishing our packing, and the front desk rang the room to see ‘if they could help’ which was so disingenuous. The entire experience was impersonal and the place was pretentious and poor value for what we paid.

2026-09-05 • via Nuitee
W
Wei Hong • couple • us
10
2026-09-04 • via Nuitee
B
Beth • solo_traveller • us
10
2026-09-01 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-08-28 • via Nuitee