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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Modern Amenities and Comfort
Enjoy a stay at Hilton Garden Inn Bristol City Centre with modern gym facilities, free WiFi, and 42-inch flat-screen TVs in every room. Relax in stylish rooms with floor-to-ceiling windows offering park views.
Award-Winning Dining Experience
Indulge in the culinary delights of Recess, the hotel's lounge bar and restaurant serving modern European cuisine. Unwind on the terrace overlooking Temple Gardens for al fresco dining. Wake up to a delicious Continental or Full English breakfast.
Convenient Services and Nearby Attractions
Benefit from printing, photocopying services, and an onsite launderette. Explore Bristol easily, with the hotel located near Bristol Museum and Art Gallery, Broadmead Shopping Centre, bars, and theatres. Book your stay now for a memorable experience!
guests wishing to pay cash will be requested for a swipe of a credit or debit card upon arrival.
For advance purchase bookings, the same payment card used to make the booking must be presented upon check-in at the hotel.
Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.
Please note the lead guest must be 18 years and older.
Please note, there are a maximum of 2 adults per room.
Please note, public parking is possible on site and costs GBP 20 per day.
Please note note clear air zone is now enforced in Bristol city center, please check on the government website if your vehicle is chargeable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible on site (reservation is not possible) and costs GBP 20 per day.
Location
Guest Reviews
Staff great Barman very welcoming and attentive
TV in room would not work
Convenience to rail station as not very mobile at my age of 74
Difficulty altering temperature as room felt quite cold.
Great location for visiting Bristol city centre with decent clean facilities.
Breakfast was ok but not a lot of choice and quality of food not the best.
Even though the weather was exceptionally hot the AC unit struggled to cool the room.
Location is great, night staff on return at night very helpful and friendly.
Fridge was broken, not a major problem so didn't report it. Not a problem!!
Although it was city central it felt peaceful.
None
So comfortable great staff and food nice
Nothing
Llegamos en plena ola de calor, la habitación sólo tenía un ventilador para combatir el calor, lo cual era completamente insuficiente
Very comfortable and a good location.
Friendly and helpful staff.
The bed was so comfy and the room was very clean.
The fact that there is limited spaces. I didn’t have to park that far away but walking with lots of stuff would have been easier from the hotel car park.
el baño es pequeño, pero usable. cama cómoda, ubicación excelente, zona tranquila al lado de la estación de tren, limpio y práctico. La verdad es que estuvimos muy cómodos pese a la medida de la habitación y sobretodo destacar el aislamiento acústico con el exterior, perfecto.
solo la primera noche, la limpieza se hizo notar por el pasillo a las 7:30 con el abrir y cerrar de puertas, pero solo fue la primera noche, por lo que sería algo puntual.
Location
The air conditioning did not work. It was hottest day of year. The fridge had last occupants left over drinks in it.
What an experience from the beginning to the end especially if you are a member as well. Good check-in and check out experiences, the room is OK but the main difference for me is the location and breakfast.
The hotel is less than 10 minutes from Bristol Temple Meads station and is about 10 minutes walk into Bristol town centre.
The cooked breakfast is top class especially the bacon, sausages and hash browns. Loved it.
The room was as described, bed was confortable.
We had dinner at the restaurant of the hotel; the Fish and chips £ 20 was half a portion of fish with chips, sauces and a slice of white bread loaf covering by itself the empty space on the plate.
Very disappointed by the size of the fish itself. We will NOT be coming back.
Everything was very good except the organisation part and the service at breakfast. We travelled with a coach tour and stayed there for 3 nights and it was the same each morning,The jam finished during breakfast the first morning and when I asked for more the waitress said they didn’t have any more so I complained in reception and the receptionist said she would pass the message to the head chef, so I let it go and hoped that I could have jam with my croissant the following morning but I didn’t or on the third morning! Also you had to ask for bowls , plates and cutlery if there weren’t any to be seen- surely the staff should see that they were running low and replace them🤷♀️The same was for croissants, bread and milk in the tea/ coffee machine!
By the third morning the soft butter in the small packages had finished so there was only a plate with a big block for everyone to help themselves to! Also when I asked for a fried egg I was told that it was made to order so whilst waiting for it my food had gone cold andI gave up on the third mornin g because there was no one behind the counter for me to order it.
Yes I know mornings can be busy but they knew that a coach had booked for 3 nights . It wasn’t entirely the staff’s fault I don’t think that they hadn’t been trained properly.
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