Hilton Garden Inn Glasgow City Centre

Hotels
Hilton Garden Inn
8.2 (5386 reviews)
Finnieston Quay , Glasgow , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Heating issues
Limited food options
Small bar area

Categories

Cleanliness
7.66
General sentiment mentioned about cleanliness, but there were some complaints about room conditions.
Service
9.13
Staff were friendly and helpful, with specific mentions of good service.
Location
9.17
Convenient location mentioned in multiple reviews, highly valued by guests.
Room Quality
7.62
Rooms described as clean but some issues with heating and size.
Amenities
7.65
Some amenities were appreciated, but limited food options and cramped bar area were noted.
Value for Money
8.61
Perceived fair value for the location, despite some complaints about room size.
Food and Beverage
7.16
Mixed experiences with food quality and limited options available.
Overall Experience
8.63
Overall good experiences despite some specific issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:00

Property Description

Riverfront Location
Located on the picturesque banks of the River Clyde, Hilton Garden Inn offers stunning views and a serene atmosphere for your stay.

Modern Amenities
Enjoy free WiFi, stylish rooms with river views, a spacious gym, and dining options that include locally sourced ingredients at Recess and a 24-hour Pavilion Pantry.

Convenient Location
Just a short walk from the Scottish Exhibition and Conference Centre and SSE Hydro, and a quick drive to Glasgow city center, this Hilton provides easy access to the best of the city.

Experience comfort and convenience at Hilton Garden Inn - book your stay now for an unforgettable Glasgow getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 5386 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
J
Jo Shef solo_traveller gb
10
Pros:

Superb staff and customer service at a great hotel. Hilton is still a top brand.

Cons:

Nothing to mention

2026-07-04 via Nuitee
S
Sarah solo_traveller gb
9
Pros:

Just outside of the ULZ area but still walking distance of town and Kelvin grove. Very friendly staff. Beds very comfortable.

Cons:

Area a little souless

2026-07-04 via Nuitee
W
Watson couple gb
6
Ok, but won't return due to breakfast
Pros:

The property was lovely and clean, The reception staff were very pleasant. Modern decor and a good location.

Cons:

The restaurant was complete mayhem for breakfast. Quite a small area , lots of very stressed staff running around and openly swearing! Which everyone in the queue were shocked about. It was a buffet breakfast but they had ran out of bacon, which created another queue waiting for more. The lady before me asked about eggs was told " There is nobody to do it, we are too busy." ( this was by a young male staff member who also smashed a glass and again acted very aggressively angry! . I understand there were a few concerts and festivals that weekend, so it was very busy , but there was no need for the chaos that was the morning after.

2026-07-03 via Nuitee
A
Angela solo_traveller gb
4
Pretty basic for the price
Pros:

Stay was for gig at ovo and property very close. Decent breakfast

Cons:

Room was quite dusty especially above the tv and mirrors. Bathroom door handle was broken, toilet dirty on arrival. Air conditioning didn’t work well. I checked the prices of the room for other Sunday evenings dates and the rate was less than half the price which I was charged. . I assume that due to the fact there was a gig on they increase the price to more than double. I would therefore expect the cleaning standard of the room and the facilities to be increased too ( possibly complimentary water or biscuits etc).

2026-07-03 via Nuitee
M
Mandy couple gb
8
Really enjoyed our stay at the Hilton Garden Hotel and ideally situated across from the concert venu
Pros:

Breakfast options were good with plenty to choose from and great standard of food!

Cons:

A bit on the small space side between the bar and reception area for queing etc.

2026-07-03 via Nuitee
M
Matthew solo_traveller gb
10
Very worthwhile stay!
Pros:

View! Room size

2026-07-03 via Nuitee
P
Peter couple gb
8
2026-07-03 via Nuitee
B
Boris couple cy
10
2026-07-01 via Nuitee
J
Jolanta couple gb
8
2026-07-01 via Nuitee
K
Kenneth solo_traveller gb
5
Pros:

Food and drinks were great.

Cons:

The shower was not usable as the water was coming out under the door and onto the carpet. Toilet is very hard to flush had to try several times.

2026-06-30 via Nuitee
S
Steven couple gb
8
Great hotel in a great location, food was spot on.
Pros:

Location

Cons:

Nothing

2026-06-30 via Nuitee
V
victoria couple gb
4
Disappointing stay
Pros:

Location to the hydro excellent, beds comfy

Cons:

It’s basically a premier inn and the breakfast was awful! Queued out the door at 9am when we eventually got seated, had to ask for juice as the fresh juice was all empty and there were no glasses, had to ask twice for glasses which then came straight out the dishwasher to be told ‘that’s all Iv got’. I understand it was busy and the staff rushed but the attitude was awful! I then had to ask for bowls for fruit and then spoons which took at least 10mins to come out. There was then a long wait for more hot food. We also had to ask for mugs for coffee machine as well. Quite honestly the worst hotel breakfast I have ever had.

The toiletry bottles in the bathroom were empty as well

2026-06-30 via Nuitee
P
Paul couple gb
8
Good chain hotel well staffed, shame about the social areas and restaurant it was very small
Pros:

Very good staff overall. Clean and well maintained. Great location as we were going to a gig at the Ovo Arena. Parking available and safe for motorcycles as it is covered by cameras

Cons:

Breakfast was chaos, the staff tried very hard but were understaffed and the breakfst area is far too small for the amount of guests.
Generally the bar/restaurant area was way too small, and we went to the Raddison accross the raod for a drink and food as there was no room to sit.

2026-06-30 via Nuitee
A
Andrew family_with_children gb
8
Perfect for the intended purpose. Walking distance to Hydro.
Pros:

Location excellent as i was attending a concert at the Hydro. Car parking was a huge bonus. Nice breakfast

Cons:

Nothing

2026-06-30 via Nuitee
G
Gillian couple gb
10
2026-06-30 via Nuitee
K
KEVIN solo_traveller gb
7
6/10. Overpriced with poor service.
Pros:

Nice bar area.

Cons:

Check in was terribly slow and not planned (it was always going to be busy). Waiter service was awful...asked a question, they went away to get an answer and blatantly forgot and didnt return at all. No cutlery available (in the restaurant) I had to ask for some. Pricing was extortionate for whst was offered. (2x rooms at £230 each i paid). Beds were too firm. Breakfast quality was poor. I had to request a veggie alternative to meat. Night manager/security fella wasnt very courteous (to others..I observed).

Had much better stays at a Premier in for 1/3 of the price

2026-06-30 via Nuitee
R
Rosie couple gb
10
2026-06-29 via Nuitee
C
Caroline couple gb
4
Great location for concerts, room small but clean, unprofessional F&B staff
Pros:

The rooms were clean and the reception staff were friendly and professional

Cons:

The restaurant staff during breakfast were unattentive and rude, especially the F&B Manager. The staff did not look prepared or organised during busy times at breakfast. A long wait for food that was ordered in the evening.

2026-06-29 via Nuitee
C
Chris solo_traveller gb
8
2026-06-29 via Nuitee
R
Rosemary solo_traveller gb
7
2026-06-29 via Nuitee