SureStay Plus Hotel by Best Western Auburn

Hotels
•
SureStay Plus Hotel by Best Western
8.8 (485 reviews)
225 Touring Drive , Auburn , US
+1 260-925-6363

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great staff
Comfortable beds
Good breakfast selection
Convenient location
Cons:
Some cleanliness issues
Certain amenities lacking
Room could have been tidier

Categories

Cleanliness
8.7
Some issues mentioned regarding cleanliness, but overall considered standard for this hotel tier.
Service
9.2
Friendly and attentive service throughout the stay.
Location
9.2
Conveniently located near amenities and main roads.
Room Quality
8.7
Rooms were comfortable but some mixed reviews on specific amenities.
Amenities
8.2
Basic amenities provided, with some minor shortcomings highlighted.
Value for Money
8.7
Affordable rate for the level of service and comfort provided.
Food and Beverage
8.7
Breakfast was better than average with a decent selection.
Overall Experience
9
Overall experience was very positive, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:36

Property Description

Victorian Themed Boutique Inn with Modern Amenities

Luxurious Rooms and Relaxing Facilities
Indulge in the charm of Victorian décor in our spacious rooms equipped with modern amenities like a coffee maker, ironing facilities, and free WiFi. Enjoy the comfort of air conditioning and hand-made soaps in your private bathroom for a truly relaxing stay.

Delightful Dining Experience and Cozy Ambiance
Start your day with a delicious full buffet breakfast and end it on a sweet note with fresh cookies and milk in the evening. Unwind by the fire in our inviting lobby or enjoy the fresh air on the screened-in porch for a cozy and memorable stay.

Convenient Location for Exploring
With Downtown and the Auburn-Cord-Duesenberg Museum just a short drive away, and attractions like the Auburn Conference Center within walking distance, our hotel is the perfect base for your adventures. Book now for a delightful stay at SureStay Plus Hotel by Best Western Auburn.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 485 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
R
ritchie • solo_traveller • us
9
2026-09-20 • via Nuitee
C
Coco • solo_traveller • us
10
2026-09-11 • via Nuitee
A
Armando • solo_traveller • us
9
2026-09-07 • via Nuitee
H
humphries Sr • solo_traveller • us
10
Pros:

The lady at the counter was very nice

Cons:

it was nice

2026-09-05 • via Nuitee
R
Richard • couple • us
8
Best place, clean and friendly staff.
Pros:

The breakfast was pretty good for a motel.

Cons:

I thought the price should have been a little lower. The price jumped over $30 from Sunday when we passed thru to Wednesday.

2026-09-04 • via Nuitee
S
Sharon • couple • us
8
Pros:

Large room
Good sized walk in shower
Elevator

2026-09-03 • via Nuitee
M
Mikki • extended_group • us
7
2026-08-31 • via Nuitee
S
Sergiu • solo_traveller • ro
9
2026-08-29 • via Nuitee
A
Allison • extended_group • us
9
2026-08-17 • via Nuitee
M
MIKE • couple • us
7
Very nice looking facility
Pros:

Staff was very friendly

Cons:

Bathroom needed repairs
Too much highway noise

2026-08-15 • via Nuitee
M
Megan • solo_traveller • us
10
Great stay!
Pros:

Little and cute

Cons:

No complaints

2026-08-10 • via Nuitee
Q
Quinn • solo_traveller • us
8
2026-08-09 • via Nuitee
L
Linda • couple • us
8
Cons:

Need walk in showers.

2026-08-09 • via Nuitee
L
Lisa • couple • us
10
👌🏽
Pros:

Everything

Cons:

Nothing

2026-08-05 • via Nuitee
A
Amy • couple • us
9
2026-08-03 • via Nuitee
C
Carol • couple • us
5
Not handicap friendly!
Pros:

Location and it did have a breakfast

Cons:

It’s not handicap friendly! Stairs only to get in front of building. As well as no elevator for upper floors. There is a side door which did not have a way in unless you had the pass card. The handicap room did have a higher toilet. Tub with a plastic removable seat. No pull down shower head and bed is too high to get in on your own. No roll in shower or low step one. Room is in middle of hall way and not first rooms off entry way.
No coffee maker in rooms only available by breakfast area.
They charge 1.99 per day for cleaning.

2026-08-03 • via Nuitee
C
Casey • solo_traveller • us
10
Quiet and comfortable stay!
Pros:

The property was extremely close to the highway and it was easy to find food, grocery stores, and a place to fuel up for gas. Appreciated the complimentary breakfast as well as the screened porches to hang out on outside

2026-08-03 • via Nuitee
S
Schieber • couple • us
4
2026-07-25 • via Nuitee
R
Rod • solo_traveller • us
9
Was a nice peaceful stay located close to family
Pros:

Rustic decor

2026-07-20 • via Nuitee
W
William • solo_traveller • us
8
I had stayed in this hotel a year ago. Went back because I was familiar.
Pros:

OK but nothing special.

Cons:

Running toilet that was repaired promptly.

2026-07-20 • via Nuitee