LHotel

Hotels
8.5 (2447 reviews)
262 Saint Jacques Ouest , Montréal , CA

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent central location
Very helpful and friendly staff
Spacious rooms with character
Comfortable beds/luxury sheets
Art-filled, quirky decor
Generally clean and tidy
Good breakfast for some guests
Cons:
Frequent elevator breakdowns
Occasional maintenance/electrical issues in rooms
One report of uncomfortable mattress
Mixed/limited breakfast for some
A few complaints about decor/art being disliked
One report of unfriendly staff and spider webs

Categories

Cleanliness
8.8
Generally described as very clean and tidy in multiple reviews, though one report mentioned spider webs and a less welcoming feel in one stay.
Service
9.7
Staff repeatedly praised as gracious, helpful and fantastic; guests frequently called out friendly, helpful service and bag storage assistance.
Location
9.7
Consistently praised as excellent and central (near Victoria Square metro, walkable to Old Montreal and downtown), a major positive across reviews.
Room Quality
8.2
Rooms described as spacious, elegant, with great beds and old-world character; some issues noted (one uncomfortable mattress report, awkward electrical outlet placement, shower/head placement).
Amenities
7
Elevator reliability is a recurring negative (multiple reports of the elevator breaking down), which lowers the amenities score despite a fun bar/quirky public spaces.
Value for Money
8.5
Not explicitly discussed in most reviews; overall positive experience, so assigned the target overall rating as a neutral baseline.
Food and Beverage
8
Breakfast received mixed but generally positive notes (some called it perfect or lovely; others said it was minimal—croissant and coffee only).
Overall Experience
8.1
Overall stays described as enjoyable, charming, and fun with outstanding staff and character, though repeated facility issues (elevator, occasional maintenance) temper the perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:36

Property Description

Historic Charm and Modern Comforts

Elegant Rooms and Amenities
Step into a room at LHotel and immerse yourself in luxury with large windows, antique furniture, and modern conveniences like cable TV and a work desk.

Convenience and Leisure
Indulge in a delicious breakfast each morning and unwind at the on-site lounge and bar offering a variety of beverages. Take advantage of the business and fitness centers, as well as concierge services and valet parking for a seamless stay.

Book your stay at LHotel in Old Montréal today to experience a perfect blend of historic charm and modern comforts.

Important information:

Please note, a pre-authorization will be held on the client’s credit or debit card the evening before their arrival date. The pre-authorized amount is equal to the total amount plus taxes and an additional CAD 50 per night to cover any incidentals. The release of the pre-authorization will depends on the card type.

If guests choose to pay the balance with another credit card or method of payment, the pre-authorization will be canceled. Please note this could take a few working days to be cleared from the account.

For any individual or group reservation exceeding 10 consecutive nights, different policies and additional supplements may apply.

When booking for more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Location

Guest Reviews

8.5
Based on 2447 reviews
Cleanliness: 8.8
Service: 9.7
Location: 9.7
Room Quality: 8.2
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.1
J
Jeffrey • couple • us
10
Pros:

Very nice and staff was cordial and helpful

Cons:

Lamps either needed three way bulbs or one or two more standing lamps

2026-09-12 • via Nuitee
R
Ross • couple • ca
10
Clean, quiet and comfortable
Pros:

Location and comfortable room. Friendly staff

Cons:

Nothing

2026-09-12 • via Nuitee
R
Ross • couple • ca
10
Great location. Quiet hotel
Pros:

Large comfortable room. Quiet. Polite helpful staff. Art collection

Cons:

Nothing

2026-09-12 • via Nuitee
A
Amy • couple • us
10
Pros:

Location, spacious and cozy rooms, comfy beds, friendly staff, clean, welcoming

2026-09-11 • via Nuitee
N
Narelle • couple • au
10
Pros:

Location and friendly staff

Cons:

Nothing

2026-09-11 • via Nuitee
J
Jose • solo_traveller • us
10
2026-09-09 • via Nuitee
K
Katherine • couple • us
8
2026-09-09 • via Nuitee
F
ferdinando • family_with_children • it
9
2026-09-09 • via Nuitee
B
Bridin • couple • ie
7
Location was good and the room was a reasonable size but was disappointed with the breakfast.
Pros:

Location and the big bed.

Cons:

The breakfast, croissants and pain au chocolat only. I enjoy cereal.

2026-09-09 • via Nuitee
M
MariaManMarc • solo_traveller • fr
9
Pros:

L'emplacement parfait, près de tout. La déco et la collection de tableaux très jolies.

Cons:

Ras

2026-09-09 • via Nuitee
J
Juergen • couple • de
10
Une bonne découverte extraordinaire!
Pros:

Décoration avec des tableaux magnifiques. Le style extraordinaire avec un personnel jeune et engagé. L’emplacement dans un quartier proche du port.

Cons:

Rien à dire!

2026-09-08 • via Nuitee
S
Steven • solo_traveller • ca
10
Pros:

The style of the Hotel is amazing with the art collection

Cons:

A bit too pricey for the long weekend

2026-09-06 • via Nuitee
C
Cassetta • family_with_children • us
10
2026-09-06 • via Nuitee
R
Rodica • solo_traveller • fr
7
Je n y retourne pas
Pros:

Hotel refait à neuf, belles décorations, literie de qualité.

Cons:

L équipement décevant

2026-09-06 • via Nuitee
E
Edward • couple • us
10
Excellent hotel and location
Pros:

People were great

2026-09-05 • via Nuitee
P
Pradeep • solo_traveller • in
8
Pros:

Amazing Location . Though the breakfast could have been better.

2026-09-04 • via Nuitee
M
Mark • solo_traveller • ca
10
Pros:

The hotel has a unique vibe to it.It is well maintained and my room was clean and comfortable. It’s located in the heart of Old Montreal which makes tourist spots and fun activities close by. The staff were very helpful and accommodating. I would definitely consider booking this hotel again for my next stay.

2026-09-03 • via Nuitee
L
Liyan • couple • cn
10
非常舒服的一次体验
Pros:

员工素质非常好

Cons:

暂无

2026-09-03 • via Nuitee
M
Martha • extended_group • us
10
Stayed with two other couples. We all loved it.
Pros:

Location was wonderful. Central. Artsy hotel with fun energy. Rooms are huge and very spacious. I would stay there again.

Cons:

Fruit at breakfast?

2026-09-03 • via Nuitee
O
Ortolan • family_with_children • br
9
Lindo e muito bem localizado
Pros:

A arquitetura do hotel é muito legal, misturando objetos antigos e modernos, com muitos quadros em todos os andares.
A localização é otima, a poucas quadra da Notre Dame e do centro antigo de Montreal

Cons:

Café da manha com muito poucas opções

2026-09-02 • via Nuitee