Boutique Hotel H10 Villa de la Reina

Hotels
•
H10 Hotels
8.8 (1323 reviews)
Gran Vía, 22 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Attractive design
Cons:
Limited complimentary water
Breakfast confusion
AC management issues

Categories

Cleanliness
8.7
Rooms are clean and attractive, but minor complaints suggest a need for maintenance.
Service
9.2
Staff were friendly and helpful, accommodating special requests with no issues.
Location
9.2
Excellent location, very convenient for walking to major attractions.
Room Quality
8.7
Spacious and well-decorated rooms, although some aspects may need updating.
Amenities
8.2
Standard amenities provided but some expected features like complimentary water were lacking.
Value for Money
8.7
Overall satisfaction suggests good value, though there's room for improvement.
Food and Beverage
8.7
Food quality was generally good, but breakfast service had misunderstandings.
Overall Experience
9
A fulfilling stay with only minor issues overshadowed by excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Central Location on Gran Vía
Boutique Hotel H10 Villa de la Reina boasts a prime location on Madrid's vibrant Gran Vía, making it the perfect base for exploring the city's cultural and historic attractions. Situated just steps away from iconic landmarks like Puerta del Sol and renowned museums, guests can easily immerse themselves in the heart of Madrid.

Elegant Rooms with Modern Amenities
Each room at Boutique Hotel H10 Villa de la Reina is a stylish sanctuary, featuring Madrid Style guidebook, Nespresso coffee machine, and complimentary mineral water. Stay connected with free Wi-Fi access and indulge in comfort while enjoying the upscale amenities provided for a memorable stay.

Delightful Dining and Services
Indulge in Mediterranean cuisine at the hotel's restaurant or unwind with a drink at the bar. With a computer corner offering free internet access and a 24-hour reception with a tour desk, guests can expect exceptional service throughout their stay. Don't miss out on the complimentary glass of cava upon arrival, adding a touch of luxury to your experience.

Book your stay at Boutique Hotel H10 Villa de la Reina now for a memorable and convenient Madrid getaway.

Important information:

For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that the full amount of the reservation is due before arrival. The property will send a link to a secured payment platform.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1323 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
C
Carlos Jose • couple • br
10
Me hospedo todos os anos aqui e não troco por nenhum hotel em Madrid, sempre perfeito!
Pros:

Decoração de muito bom gosto, hotel lindo, atendimentos dos funcionários é impecável e estrategicamente bem posicionado no meio da Gran Via.

2026-06-19 • via Nuitee
R
rosanna • family_with_children • it
10
Pros:

Posizione eccellente , hotel molto confortevole personale molto gentile e efficiente

2026-06-18 • via Nuitee
G
GUILLERMINA • solo_traveller • ar
4
Muy chica la habitación!
Pros:

La ubicación

Cons:

El tamaño de la habitación. Demasiado chica. Solo es para una cama de plaza y media y para sólo un huésped. Lástima que no lo aclaran...

2026-06-17 • via Nuitee
L
Lourdes • extended_group • es
10
Muy buen hotel
Pros:

Todo

Cons:

Nada

2026-06-09 • via Nuitee
M
Mark • couple • us
10
Outstanding experience
Pros:

Outstanding all around.

2026-06-08 • via Nuitee
P
Patricia • solo_traveller • cl
8
Pros:

La amabilidad del personal

Cons:

No funcionaba frigorífico ni cafetera

2026-06-08 • via Nuitee
N
Nauzet • extended_group • es
10
Perfecto para negocios y conocer Madrid
Pros:

Perfecta ubicación y atención del personal.
Buen desayuno buffet
La decoración del hotel y las habitaciones está genial

Cons:

Nada que señalar

2026-06-08 • via Nuitee
R
Renato • couple • br
8
FOI UMA EXPERIÊNCIA BOA, MAS PELO PREÇO PAGO PODERIA TER SIDO MELHOR
Pros:

BOM CAFÉ DA MANHÃ

Cons:

ATENDIMENTO DO BAR

2026-06-06 • via Nuitee
L
Leslie • solo_traveller • us
9
2026-06-05 • via Nuitee
R
Robert • couple • ca
2
Pros:

Check in

Cons:

Room was very small, only about 8 inches between the end of the bed and wall, so movement in the room was very restricted.
On the second day, the room was not made up until 6pm. Always imminent but waiting, waiting.

2026-06-02 • via Nuitee
W
WillieS566 • Couples • Whitley Bay, Tyne and Wear, England
8
Good hotel in a great location
Pros:

A very nice hotel in a central location next to a metro station and lots of cafes and bars.
Our room, 314, was clean but the air conditioning was not great. The room had no outside facing windows and was probably low end but fine and clean.
Breakfast good, didn’t eat there otherwise as so many nearby options.
Highly recommended

2026-05-31 • via Tripadvisor
Y
Yevgenia • couple • us
8
Pros:

Hotel is very charming with great location

Cons:

Our rool was very small and uncomfortable.

2026-05-31 • via Nuitee
N
Navigator35156248554 • Family
10
Another great H10 stay
Pros:

Very clean. Great location. Excellent decor. Service was exceptional!
Mara went above and beyond to help me with my flight that was cancelled hours before departure. I was so thankful!
Thanks to Gonzalo for his warm greetings and help with our belongings.
The staff felt like family!

2026-05-25 • via Tripadvisor
R
rachieUk • Friends getaway • East Grinstead, West Sussex, England
10
Excellent hotel in the best location
Pros:

We stayed at the H10 in May for 4 nights.
The hotel is centrally located and had a nice cool lobby with a good range of drinks and friendly staff.
Our room (we requested a quiet room) was perfect. Yes, it had frosted glass but the view would have been walls and windows of the courtyard. It was very spacious and we had a good night sleep every night, after a busy day walking the city.
Breakfast had a huge selection of food...hot and cold.
The only complaint was the breakfast had no decaf option in the coffee machine or tea. They did offer a small pod for decaf, but it wasn't nice at all. If this is your choice, maybe take your own jar of coffee or tea bag?
We would definitely recommend this hotel to friends and family.

2026-05-25 • via Tripadvisor
H
HELEN • solo_traveller • gb
7
2026-05-24 • via Nuitee
N
Nanda • solo_traveller • ch
8
Pros:

Gut beheiztes Zimmer

Cons:

Fehlte Frischluft im Zimmer
Sehr kleines Zimmer
Ineffizienter Lift
Betäubender Lobby-Raumduft

2026-05-17 • via Nuitee
J
Juan Pablo Azofra • couple • es
8
2026-05-14 • via Nuitee
A
andreasmosen • Family • Bonn, North Rhine-Westphalia
2
Beware – forget the view!!! Frosted glass windows for €300 a night!!!
Pros:

Beware!!!

According to the H10 Hotel website, the room has a VIEW of the street or the courtyard.

But you get a dark room with frosted glass windows, and you don't even know what the weather is like.

They want you to pay for the room upon check-in! Always ask to see the room beforehand.
Because afterwards, they won't give you a refund if you want to check out early.

Or rather, you would be better booking a different hotel directly.

In 12 years of staying at H10 Hotels, I've never experienced anything like this as at the H10 Villa de la Reina in Madrid.
Especially not for €300 a night without breakfast.

2026-05-11 • via Tripadvisor
J
Julian • couple • co
10
2026-05-10 • via Nuitee
M
Marcos • couple • br
10
Hotel Excelente mas valor da estadia pode afastar um pouco na alta temporada.
Pros:

Muito conforto e atencao aos detalhes. Chuveiro, toalhas, itens de banho e roupas de cama de muita qualidade. Localizacao excepcipnsl. Cafe da manha maravilhoso.

Cons:

O sistema de casting da tv nao funcionou e como nao era smart tv ficamos sem poder ver streaming

2026-05-07 • via Nuitee