The Plaza Hotel Downtown, Trademark Collection by Wyndham

Hotels
•
Trademark
7.8 (2845 reviews)
405 Victoria Street , Kamloops , CA
+1 250-377-8075

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great downtown location
Free breakfast
Good value for money
Cons:
Cleanliness issues
Food quality concerns
Tired room conditions

Categories

Cleanliness
6.2
Multiple reviews mentioned dirty carpets and issues with the bathroom, indicating poor cleanliness.
Service
8.7
Several reviews highlight the friendly and accommodating nature of the staff.
Location
8.7
Reviews praised the hotel's convenient downtown location.
Room Quality
7.2
The condition of some rooms was noted as tired or needing maintenance, but others described them as nice.
Amenities
8.2
Free breakfast and bar entertainment were appreciated, though parking was a concern.
Value for Money
8.7
General sentiment indicates good value, especially with pet-friendly policies.
Food and Beverage
6.7
Negative feedback on food freshness and quality impacts this rating.
Overall Experience
8
Mixed reviews reflect a median experience that aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:20

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and modern amenities at The Plaza Hotel, located in the heart of Kamloops.

Convenient Facilities Nearby
Indulge in a relaxing spa day at Aina Organic Spa, rejuvenate at The Yoga Loft, or stay active at the YMCA fitness facilities - all just a short walk away from the hotel.

Explore Kamloops with Ease
With the beach, Sandman Centre Coliseum, and local attractions within walking distance, The Plaza Hotel offers easy access to the best of Kamloops. Book now for an unforgettable stay!

Important information:

Please note, extra beds can be accommodated in the rooms based on availability. Please contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKA

Location

Guest Reviews

7.8
Based on 2845 reviews
Cleanliness: 6.2
Service: 8.7
Location: 8.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 6.7
Overall Experience: 8
E
Ekaterina • solo_traveller • ca
9
2026-09-20 • via Nuitee
M
Mark • solo_traveller • ca
9
2026-09-19 • via Nuitee
H
Helen • solo_traveller • au
8
Good for a single overnight on a budget
Pros:

Location to downtown

Cons:

Rooms while neat and tidy are old, the beds very high off the ground and very aged furniture, bathroom tired - knew it was an old heritage building but rooms needs some upkeep

2026-09-17 • via Nuitee
T
tracy • couple • gb
8
2026-09-17 • via Nuitee
A
alan • couple • gb
8
Convenient and comfortable.
Pros:

Good location.

Cons:

Limited parking.

2026-09-17 • via Nuitee
S
Susan • solo_traveller • au
6
Don't waste your money!
Pros:

Not much.

Cons:

Quite old and musty smelling. Worst offerings for breakfast ever experienced.

2026-09-16 • via Nuitee
C
Chelsea • family_with_children • ca
8
Interesting historic hotel and room. Great AC!
Pros:

The breakfast was ok - no fresh fruit, or any fruit.
The hotel was in a cool location downtown.
The hotels history is really interesting! I enjoyed the historic vibes, especially the elevator!

Cons:

Just because it’s old some things were wonky. The toilet kept draining unless you lifted the flusher.

2026-09-15 • via Nuitee
S
Signe • family_with_children • au
9
The staff were excellent, super central location and rooms were quiet, comfortable and clean.
Pros:

Great central location, restaurant downstairs, original historic charm.

2026-09-15 • via Nuitee
G
Glen • solo_traveller • ca
10
Pros:

Front desk Reception… Riya was excellent ,professional courteous and personable!

Cons:

Ma

2026-09-15 • via Nuitee
O
Oleksandr • couple • ua
9
2026-09-15 • via Nuitee
D
David • couple • us
6
2026-09-15 • via Nuitee
P
Peter • couple • ca
8
2026-09-11 • via Nuitee
T
Tammy • solo_traveller • ca
1
2026-09-11 • via Nuitee
军 • solo_traveller • cn
8
Pros:

床舒适

Cons:

空间小了点

2026-09-10 • via Nuitee
M
Madison • couple • ca
8
Staff was friendly and helpful, while the building maintains a historic charm
Pros:

Location was right downtown which is by many local businesses including the liquor store and restaurant within the main floor of the building. The building maintains the historic charm which is great to see! The front entrance even has an old type writer and the elevator is original! Staff was beyond helpful and kind, which was delightful after a long and tiring journey. Rooms are comfy and A/C works well!

Cons:

Parking is limited and parking lot is not well lit. However, if you check in promptly they can assign you a parking space in one of their designated stalls for a small fee daily. There is adjacent parking that is owned by other businesses and a paid parking lot adjacent in case the hotel parking is full.

2026-09-10 • via Nuitee
K
Karen • solo_traveller • gb
5
Pros:

Okay for a one night stop over.

Cons:

Its an old hotel our room was cold (6 Sept 2926) despite it being a warm sunny day. We were told the heating for the whole hotel is either on or off.

2026-09-08 • via Nuitee
R
Rosalie • couple • au
10
2026-09-07 • via Nuitee
P
Peter • solo_traveller • de
3
Pros:

Die Lage

Cons:

Das Hotel hat wohlwollend 2 1/2 Sterne, keinesfalls 4 Sterne verdient.
Winzige Zimmer, Charme der 30er Jahre

2026-09-07 • via Nuitee
A
Adam • solo_traveller • de
7
Pros:

Gute Lage. Parkplätze am Haus.
Frühstück war ok.
Bett war ok.

Cons:

Zimmer nach hinten wo jede Nacht Leute im auto party gemacht haben.

2026-09-07 • via Nuitee
I
Ilka • extended_group • de
9
2026-09-06 • via Nuitee