NH Brussels Airport

Hotels
•
NH Hotels
8.5 (4877 reviews)
De Kleetlaan 14 , Diegem , BE
+32 2 203 92 52

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
great location
friendly staff
good facilities
Cons:
cleanliness issues
limited food choices
value for money concerns

Categories

Cleanliness
7.96
Some reviews mentioned cleanliness issues, indicating room not properly cleaned.
Service
9.43
Staff were frequently described as friendly and professional.
Location
8.97
Hotel is well situated near the airport, well connected by train.
Room Quality
8.42
Rooms described as good but some noted issues like high temperatures and no functionality of a/c.
Amenities
8.95
Fitness center and shuttle service available, overall good facilities.
Value for Money
7.91
Some comments indicated high prices compared to amenities offered.
Food and Beverage
7.46
Breakfast quality varied, with some comments on limited choices and off draft beer.
Overall Experience
8.93
Reviewers appreciated most aspects of their stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 21:48

Property Description

Convenient Location near Brussels Airport
Less than 5 km from Brussels Airport, NH Brussels Airport provides soundproof rooms and a fitness centre. Diegem Railway Station is a stone's throw away, with a direct link to the city centre.

Relaxing Wellness Facilities
Enjoy air-conditioned rooms with TV, minibar, and tea/coffee facilities. Unwind at the wellness facilities and take advantage of the free airport shuttle service on a fixed schedule.

Diverse Dining and Entertainment Options
Indulge in local beers at the bar, play a game of billiards, or savor international dishes at the on-site restaurant. Ideal for both leisure and business travelers.

Book now to experience the convenience and comfort of NH Brussels Airport!

Important information:

Please note that only registered guests are allowed at the property. Guests shall abide by the property's policy.

Quiet hours are from 22:00 to 8:00.

Guests must be 21 years or older to check in without a parent or official guardian.

Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of EUR 25 per pet and per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

8.5
Based on 4877 reviews
Cleanliness: 7.96
Service: 9.43
Location: 8.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 8.93
C
Caroline • couple • be
9
Pros:

Le parking et la chambre très bien équipée

Cons:

Il faut souvent attendre longtemps à la réception

2026-10-16 • via Nuitee
C
Carlos Misael • family_with_children • br
9
Facilidade de conexão
Pros:

Para quem está só de passagem por Bruxelas a localização do hotel é perfeita fica ao lado do aeroporto. Outra facilidade foi de existir uma estação de trem, a "Diegem", que fica em frente ao hotel, este trem leva 20 minutos para chegar a estação central de Bruxelas, porem o motivo principal pela escolha do "NH Brussels Airtport" foi o serviço de Shuttle oferecido pelo hotel entre o Aeroporto/Hotel/Aeroporto. Como só fiquei uma noite no hotel não tive a oportunidade de conhecer todos os serviços oferecidos pelo hotel.

Cons:

Nada a comentar.

2026-10-16 • via Nuitee
E
Emmanuel • couple • be
6
Un magnifique hôtel mais sans âme
Pros:

Je suis client depuis plusieurs années, j’y séjourne au moins 2 fois par mois pour affaire

Cons:

Malgré que je sois client depuis des années, vous êtes en aucunement traiter d’une meilleure manière.
Le personnel est très froid, aucune chaleur humaine, aucune relation client, je dirais que c’est une usine, c’est vraiment dommage car franchement la seule raison qui me fais revenir , c’est l’infrastructure et les équipement de l’hôtel.

2026-10-16 • via Nuitee
J
Jan • solo_traveller • cz
9
2026-10-16 • via Nuitee
D
Daniela • solo_traveller • ro
9
Pros:

Thanks to Anca from the reception for good support and customer care.

2026-10-15 • via Nuitee
L
Lutz • solo_traveller • de
10
Nice place for an overnight stay before a flight
Pros:

A good place close to the airport. There is a shuttle service every 30 minutes. Food in the restaurant was good.

2026-10-15 • via Nuitee
P
Pr Luca • solo_traveller • it
8
2026-10-15 • via Nuitee
B
B Alex • couple • be
7
Pratique
Pros:

L'emplacement et le service de navette vers l'aéroport

Cons:

Personnel un peu froid et j'ai trouvé le matelas très (trop) dur.

2026-10-15 • via Nuitee
I
Ilin • solo_traveller • ro
8
2026-10-15 • via Nuitee
P
PAUL • couple • us
6
2026-10-14 • via Nuitee
C
Coumba • couple • sn
8
Magnifique
Pros:

Lit confortable, machine à café et autres équipements, chambre spacieuse et hôtel à proximité de la gare de diegem. Petit déjeuner varié.
La navette 🚐 à l’aéroport est très pratique.

Cons:

RAS

2026-10-14 • via Nuitee
L
Lea • solo_traveller • gb
9
Nice, modern hotel with free airport shuttle
Pros:

Good, clean hotel with very modern rooms and nice interior. You can choose the room you want during online check-in a few days in advance, which is great. Very friendly staff that also arrange the free airport shuttle.

2026-10-14 • via Nuitee
N
Norbert • extended_group • sk
9
Pros:

Great breakfast and perfect shutle service

Cons:

Nothing

2026-10-13 • via Nuitee
Y
Yvan STEVENS • solo_traveller • be
8
2026-10-13 • via Nuitee
S
Sylvie • solo_traveller • cd
9
ras
Pros:

tout

Cons:

rien

2026-10-13 • via Nuitee
N
Ninon • solo_traveller • ci
9
Parfait pour être proche de l'aéroport
Pros:

Parfait pour une nuitée avant un vol tôt le matin. Organisation nickel pour se rendre à l'aéroport. Hôtel de très bon standing.

2026-10-12 • via Nuitee
H
Heidi • solo_traveller • no
8
2026-10-12 • via Nuitee
C
Carl Schumacher • couple • be
6
Geht in die falsche Richtung
Pros:

Das Hotel liegt ganz in der Nähe des Flughafens und ist daher für viele Reisende gut gelegen. Das Zimmer war ausreichend gross und sauber und gut warm.

Cons:

Die Beleuchtung an der Waschtafel ist ungenügend, die Fernsteuerung des Fernsehens und damit der Fernsehen funktionierte nicht. Die Bar war am Samstag um 23.00 Uhr schon geschlossen und die im Shop angeboteten Getränke waren minimal, so wurde z.B. kein alkoholfreies Bier angeboten. Das Frühstückspersonal war total überlastet. Am Sonntag um 9.30 (Frühstück bis 11.00) wurde Brot erst nach Nachfrage aufgefüllt, die Frühstücksmenukarten wurden entfernt da das Personal (durch grossen Andrang?) nicht fähig war die dort angebotenen Speisen zuzubereiten und auf das Buffet verwies. Schon ein wenig blamabel für solch ein Hotel.

2026-10-12 • via Nuitee
Y
Yang • couple • cn
8
Pros:

Airport shuttle is very punctual and reliable.

Cons:

No bottled water in the room. Minibar was empty.

2026-10-12 • via Nuitee
H
HIDEO • solo_traveller • be
9
快適なホテル、一室
Pros:

部屋の清潔感やシャワーの水の勢いなど、とても快適に過ごせました。

Cons:

エレベーター前の扉が重いスーツケースを持っていたので開け閉めが大変でした。

2026-10-12 • via Nuitee