Eccleston Square Hotel

Hotels
8.8 (574 reviews)
37 Eccleston Square , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Modern rooms
Comfortable beds
Cons:
Inconsistent cleanliness
Breakfast issues
Room temperature control problems

Categories

Cleanliness
8.01
Several comments noted unclean rooms and dust issues.
Service
9.48
Most reviews highlighted the friendliness and helpfulness of the staff.
Location
9.52
The location is considered good and convenient by multiple reviewers.
Room Quality
8.47
Mixed reviews; some appreciated the technology while others disliked the temperature control issues.
Amenities
9
Guests enjoyed the technological features, but some found them overly complex.
Value for Money
8.96
Guest perceptions of value were varied due to some negative aspects, but overall modern rooms were praised.
Food and Beverage
8.01
Several comments pointed to issues with breakfast variety and replenishment.
Overall Experience
8.98
General sentiment reflects a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:29

Property Description

Luxurious Accommodations with Hästen’s Beds
Experience the epitome of comfort with Hästen’s beds in every room, ensuring a restful night's sleep. Enjoy the added touch of luxury with curtains, sound systems, and large flat-screen TVs.

Top-Notch Amenities and Services
Indulge in a Nespresso machine with complimentary capsules and free Evian water. Benefit from a full concierge service and free phone calls to London landlines. The luxury marble bathroom boasts innovative features like a hidden TV and massage showers.

Convenient Location and Added Perks
Located in the heart of London, near Belgravia and Victoria, this hotel offers easy access to transportation. Take advantage of the proximity to Victoria Train and Underground Station. Enjoy a bar menu available all day and complimentary afternoon tea from 1pm to 6pm.

Book now to experience unparalleled luxury and convenience at Eccleston Square Hotel.

Important information:

Please be advised that a credit or debit card will need to be presented at check-in for any incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.8
Based on 574 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
A
Aoife solo_traveller gb
10
2026-08-12 via Nuitee
C
Cerys couple gb
9
2026-08-11 via Nuitee
R
Rebecca solo_traveller gb
9
2026-08-11 via Nuitee
S
Simona couple it
9
Ottimo soggiorno
Pros:

Struttura pulita e confortevole. Bagno piccolo ma negli standard di Londra. Posizione comoda e tranquilla.

2026-08-08 via Nuitee
J
JoAnna couple us
9
Great location. Friendly and helpful reception staff.
Cons:

Although the room had all the "smart" gadgets, it did not include a simple thing: a hook in the bathroom for my dressing gown. Also, we had problems with the air conditioner, which didn't stay at the temperature we set. The evening receptionist, though, responded almost immediately with a portable air conditioner.

2026-08-08 via Nuitee
D
Doyle couple gb
9
A hidden gem in the centre of the city
Pros:

Clean, in an excellent location, very central , yet quiet,
A hidden gem!

Cons:

nothing

2026-08-03 via Nuitee
J
Joseph couple us
10
This property was great ,but above all Desiree and Phoebe were the highlight of my stay.
Pros:

great location

2026-07-25 via Nuitee
P
Pamela solo_traveller gb
8
Perfect
Pros:

Convenient, friendly, well equipped

2026-07-25 via Nuitee
D
De Angelis solo_traveller it
10
Pros:

The staff member's availability

2026-07-21 via Nuitee
R
Reynolds couple gb
10
2026-07-15 via Nuitee
M
Marion extended_group ie
8
2026-07-12 via Nuitee
D
David couple gb
8
An excellent modern place to stay and work in central London
Pros:

Excellent facilities and a lovely room

Cons:

Wi-Fi was patchy in the lower rooms and on patio

2026-07-09 via Nuitee
J
julie couple gb
9
Relaxed, enjoyable stay.
Pros:

Location was excellent, so quiet. Staff were amazing and very helpful.

Cons:

Loved the hotel however l do think that they should have tea making facilities in the room as not everyone likes coffee. I do think that for the price you should have bottled water each day not just the first one. Proper cups not paper cups. More hooks to hang towels in the bathroom. Then it would be perfect.

2026-07-06 via Nuitee
A
Aoife solo_traveller gb
9
Great staff and location, comfortable stay
Pros:

I recently stayed at the Eccleston Square Hotel for work, and it was a great choice. It’s within easy walking distance of Victoria Station and is located in a lovely, quiet area overlooking a small park. The staff were all very helpful, and my room was comfortable, well-appointed, and perfect for a good night’s sleep.

Cons:

The only thing I’d mention is that it’s not really set up for working in your room, as there’s no proper desk or workspace. However, if you’re looking for somewhere comfortable to stay rather than somewhere to work from, I’d happily recommend it.

2026-07-06 via Nuitee
M
Marina couple us
8
Overall great place to stay in London.
Pros:

This is a perfect location in London. Very close to all attractions, but it's quiet and has a nice neighborhood.

Cons:

While the room had a lot of modern features, it lacked in size. We could hardly find a place for our suitcases. The bathroom is well-equipped but also tiny.

2026-07-06 via Nuitee
P
pierandrea solo_traveller it
7
Pros:

Posizione

Cons:

Camera troppo piccola e colazione troppo cara

2026-07-04 via Nuitee
F
Francesca extended_group ch
7
2026-06-27 via Nuitee
P
Patrick couple gb
9
2026-06-21 via Nuitee
A
Andrew solo_traveller gb
9
Good stay for Chelsea area
Pros:

Great hotel everything i needed.helpful staff.easy walk to Victoria Station rail and bus . Nice area quiet and easy to find

2026-06-18 via Nuitee
2
292travelwell Business Farnham, Surrey, England
10
Lovely Boutique Hotel
Pros:

Lovely, clean hotel with a personal feel. I did have to move rooms due to the electronic bed not working in my original room; however, the hotel staff offered to help me move my bags and left me with both room keys, so I did not feel under any time pressure. My new room was also an upgrade.

I did not have breakfast, but everything else was excellent, and the staff were friendly to just the right degree.

2026-06-15 via Tripadvisor