Eccleston Square Hotel

Hotels
Design Hotels
8.8 (558 reviews)
37 Eccleston Square , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Modern rooms
Comfortable beds
Cons:
Inconsistent cleanliness
Breakfast issues
Room temperature control problems

Categories

Cleanliness
8.01
Several comments noted unclean rooms and dust issues.
Service
9.48
Most reviews highlighted the friendliness and helpfulness of the staff.
Location
9.52
The location is considered good and convenient by multiple reviewers.
Room Quality
8.47
Mixed reviews; some appreciated the technology while others disliked the temperature control issues.
Amenities
9
Guests enjoyed the technological features, but some found them overly complex.
Value for Money
8.96
Guest perceptions of value were varied due to some negative aspects, but overall modern rooms were praised.
Food and Beverage
8.01
Several comments pointed to issues with breakfast variety and replenishment.
Overall Experience
8.98
General sentiment reflects a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:29

Property Description

Luxurious Accommodations with Hästen’s Beds
Experience the epitome of comfort with Hästen’s beds in every room, ensuring a restful night's sleep. Enjoy the added touch of luxury with curtains, sound systems, and large flat-screen TVs.

Top-Notch Amenities and Services
Indulge in a Nespresso machine with complimentary capsules and free Evian water. Benefit from a full concierge service and free phone calls to London landlines. The luxury marble bathroom boasts innovative features like a hidden TV and massage showers.

Convenient Location and Added Perks
Located in the heart of London, near Belgravia and Victoria, this hotel offers easy access to transportation. Take advantage of the proximity to Victoria Train and Underground Station. Enjoy a bar menu available all day and complimentary afternoon tea from 1pm to 6pm.

Book now to experience unparalleled luxury and convenience at Eccleston Square Hotel.

Important information:

Please be advised that a credit or debit card will need to be presented at check-in for any incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 558 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
P
pierandrea solo_traveller it
7
Pros:

Posizione

Cons:

Camera troppo piccola e colazione troppo cara

2026-07-04 via Nuitee
F
Francesca extended_group ch
7
2026-06-27 via Nuitee
P
Patrick couple gb
9
2026-06-21 via Nuitee
A
Andrew solo_traveller gb
9
Good stay for Chelsea area
Pros:

Great hotel everything i needed.helpful staff.easy walk to Victoria Station rail and bus . Nice area quiet and easy to find

2026-06-18 via Nuitee
2
292travelwell Business Farnham, Surrey, England
10
Lovely Boutique Hotel
Pros:

Lovely, clean hotel with a personal feel. I did have to move rooms due to the electronic bed not working in my original room; however, the hotel staff offered to help me move my bags and left me with both room keys, so I did not feel under any time pressure. My new room was also an upgrade.

I did not have breakfast, but everything else was excellent, and the staff were friendly to just the right degree.

2026-06-15 via Tripadvisor
H
Heather couple gb
8
Brilliant location & good value for money
Pros:

The location is excellent

Cons:

The aircon is fierce. And I couldn’t work out how to turn it off. I asked the receptionist and she couldn’t work it out either. So the room was cold.

2026-06-14 via Nuitee
E
Eugeria Couples
10
Perfectly maintained in a super convenient area.
Pros:

Super flat for two in a great location across from and accessible to a top-rated private park, mere blocks from Victoria Station train and bus terminals, yet within a quiet and upscale neighborhood.

2026-06-05 via Tripadvisor
M
Matt solo_traveller fr
9
Great city base
Pros:

Location decoration bed

Cons:

Size of the room

2026-06-01 via Nuitee
L
Lucy couple gb
10
2026-05-24 via Nuitee
A
A9856KPandreww NONE
10
great Chelsea stay for the Flower show
Pros:

Great location relatively quiet easy access to transport helpful and friendly staff lovely room. Ideal base for travelling . Victoria station walkable for both train and buses.

2026-05-23 via Tripadvisor
P
Padraig solo_traveller ie
10
Short stay in London
Pros:

Staff were very friendly and attentive. Rooms are decorated tastefully and it is set in a great area.

Cons:

Nothing

2026-05-22 via Nuitee
D
ddmhort NONE
10
guest from florida
Pros:

the light in the bathroom was very dull, I had a hard time applying makeup and there wasn't an outlet for the hair dryer!. I didnt have a wash clot, no instructions for the shower.

2026-05-21 via Tripadvisor
F
F Javier solo_traveller es
9
2026-05-19 via Nuitee
G
Gary solo_traveller gb
10
2026-05-18 via Nuitee
I
Iain solo_traveller gb
10
2026-05-15 via Nuitee
I
Ingo couple de
10
Pros:

I recently had the pleasure of staying at this hotel, and I can honestly say it exceeded every expectation. From the moment I arrived, the staff made me feel genuinely welcome with their warm hospitality, professionalism, and attention to detail. Check-in was quick and seamless, and the front desk team went above and beyond to ensure my stay was comfortable from start to finish.

The hotel itself is absolutely beautiful — clean, modern, elegant, and incredibly well maintained. My room was spacious, spotless, and thoughtfully designed with comfortable bedding, high-quality amenities, and an amazing view. Every detail, from the lighting to the decor, created a relaxing and luxurious atmosphere that made it feel like a true getaway.

One of the highlights of my stay was the exceptional service throughout the property. Every staff member I encountered was friendly, courteous, and eager to help. It’s rare to find a place where customer satisfaction is clearly such a top priority. Housekeeping did an outstanding job each day, and the overall cleanliness of the hotel was impeccable. The staff remembered me from a previous stay.

The location was also perfect — convenient to nearby Victoria Station with its attractions, restaurants, and shopping while still feeling peaceful and quiet. The hotel amenities were fantastic as well. The pool area was relaxing, the fitness center was well equipped, and the dining experience was excellent. Breakfast each morning was fresh, delicious, and offered a great variety of options.

What truly sets this hotel apart is the overall experience. It’s not just a place to sleep — it’s a place where you genuinely feel cared for and valued as a guest. Everything was handled with professionalism and genuine kindness, which made my trip even more memorable.

I would highly recommend this hotel to anyone looking for comfort, luxury, outstanding service, and a stress-free stay.

2026-05-11 via Nuitee
B
br0wncake NONE
8
A London Relaxation
Pros:

I travel very often to London for relaxation or work, I find this hotel the right combination for everything, I will be happy to return.

2026-05-09 via Tripadvisor
S
Silvia extended_group it
9
2026-05-07 via Nuitee
P
pugsley114 NONE
8
Info
Pros:

It was a very nice hotel everyone we dealt with was extremely nice.
And one thing I would suggest is asking the customer if they’re familiar with Technology.
I think someone should explain how to use it in the room. I couldn’t find the tutorial on the TV.
TY

2026-05-06 via Tripadvisor
R
Reenaali83 NONE
10
Great hotel
Pros:

The Eccleston Hotel met all my expectations for the 1 night stay. For my birthday the staff upgraded my room and left a small gift in the room, this was a sweet touch. The room and facilities were also great. I'd stay again in the future.

2026-05-03 via Tripadvisor