Eccleston Square Hotel

Hotels
8.8 (600 reviews)
37 Eccleston Square , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Modern rooms
Comfortable beds
Cons:
Inconsistent cleanliness
Breakfast issues
Room temperature control problems

Categories

Cleanliness
8.01
Several comments noted unclean rooms and dust issues.
Service
9.48
Most reviews highlighted the friendliness and helpfulness of the staff.
Location
9.52
The location is considered good and convenient by multiple reviewers.
Room Quality
8.47
Mixed reviews; some appreciated the technology while others disliked the temperature control issues.
Amenities
9
Guests enjoyed the technological features, but some found them overly complex.
Value for Money
8.96
Guest perceptions of value were varied due to some negative aspects, but overall modern rooms were praised.
Food and Beverage
8.01
Several comments pointed to issues with breakfast variety and replenishment.
Overall Experience
8.98
General sentiment reflects a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:29

Property Description

Luxurious Accommodations with Hästen’s Beds
Experience the epitome of comfort with Hästen’s beds in every room, ensuring a restful night's sleep. Enjoy the added touch of luxury with curtains, sound systems, and large flat-screen TVs.

Top-Notch Amenities and Services
Indulge in a Nespresso machine with complimentary capsules and free Evian water. Benefit from a full concierge service and free phone calls to London landlines. The luxury marble bathroom boasts innovative features like a hidden TV and massage showers.

Convenient Location and Added Perks
Located in the heart of London, near Belgravia and Victoria, this hotel offers easy access to transportation. Take advantage of the proximity to Victoria Train and Underground Station. Enjoy a bar menu available all day and complimentary afternoon tea from 1pm to 6pm.

Book now to experience unparalleled luxury and convenience at Eccleston Square Hotel.

Important information:

Please be advised that a credit or debit card will need to be presented at check-in for any incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.8
Based on 600 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
A
Adam • couple • at
10
2026-09-15 • via Nuitee
M
MONICA • couple • it
8
2026-09-14 • via Nuitee
M
marc • solo_traveller • gb
9
Pros:

Helpful staff, great room, lots of fun gadgets... massage bed, big TV, comfy bed.... will definitely return.

2026-09-09 • via Nuitee
J
Jessica • family_with_children • se
5
Helt okej men inte prisvärt.
Pros:

Beskrivningen av hotellet matchar inte standard. Hästenssängar i all ära men mycket annat håller låg standard.

Cons:

Rummen är små, vilket är okej, men det finns inte en enda krok att hänga kläder eller handdukar på. Dagpersonalens servicenivå, låg energi. Kvällspersonalen var hjälpsam. Frukosten går inte ens att kalla frukost, det fanns en fruktkorg och några yogurt tillsammans med ett par trötta skivor skinka och ost. Väldigt okreativt.

2026-09-08 • via Nuitee
L
Lina • couple • de
10
2026-09-06 • via Nuitee
J
Johanne • family_with_children • no
9
2026-09-03 • via Nuitee
H
Harald PB • solo_traveller • de
9
Pros:

Sehr nettes Personal. Tolle Lage.

Cons:

Kein Stuhl auf dem Zimmer.

2026-09-03 • via Nuitee
M
Merissa • couple • us
10
Excellent hotel and would stay again.
Pros:

Location, technology, friendly staff

Cons:

Somewhat tight spaces

2026-09-01 • via Nuitee
J
James • couple • gb
10
2026-09-01 • via Nuitee
J
Joseph • couple • us
8
2026-08-30 • via Nuitee
A
Anna • couple • it
9
Pros:

Tutto impeccabile. Stanza un po’ piccola ma ultra moderna.

2026-08-30 • via Nuitee
S
Serenella • couple • it
10
Boutique Hotel Elegante & Moderno
Pros:

Camere moderne & accoglienti, spazi comuni eleganti & confortevoli! Prima colazione completa e di prima qualità! Staff gentile e disponibile! A 10 minuti a piedi da Victoria Station!

Cons:

/

2026-08-28 • via Nuitee
S
Sergio • family_with_children • ar
8
Conforme
Pros:

Desayuno continental.

2026-08-28 • via Nuitee
S
Serenella • couple • it
10
2026-08-28 • via Nuitee
F
Fatma • family_with_children • qa
10
Exceptional experience
Pros:

My experience at this hotel was truly exceptional. I have stayed in many 4-star hotels in London over the past four years, as you can see from my reviews, and I believe this was the best.

The hotel is small, cosy and quiet, so when I first arrived I didn’t expect too much and thought, “It’s just one night.” However, the small lobby was very clean and classy, and you immediately feel positive vibes when you enter.

The room was amazing. Although it wasn’t big, it was very comfortable and convenient. The attention to detail was impressive. It was equipped with everything you might need, with beautiful little touches everywhere. It genuinely felt as though someone had thought carefully about how to make the guest as comfortable as possible. The bed was one of the most comfortable I have ever slept in.

There were different types of power sockets, so guests could easily find the one they needed. The room overlooked a beautiful little garden, and they even provided a room fragrance in one corner to use if you wanted.

I also loved the modern technology. The bathroom windows could be frosted electronically for privacy, the bed had massage options, and almost everything in the room could be controlled electronically.

The staff were very professional and friendly. As soon as I arrived, they offered to take my luggage to my room and told me the room was already available if I wanted to check in early.

The hotel was very quiet throughout the day and felt very safe. You need your card to enter the hotel, or you have to ring the bell for a member of staff to let you in. When I asked for a dental kit early in the morning, I received it almost immediately after putting down the phone.

The location is perfect as well.

Well done! A truly excellent experience. Please keep up this standard. I will definitely come again.

Cons:

The food was overpriced

2026-08-28 • via Nuitee
E
Elizabeth • couple • us
4
Pros:

Our room was modern and clean but it was tiny. Barely walk around the bed. Room for only one suitcase. No chair or desk. Tiny room maybe ok for one person? We were there four nights and it was a difficult stay.

2026-08-27 • via Nuitee
D
David • couple • us
8
2026-08-27 • via Nuitee
G
Georgia • couple • gb
10
Brilliant hotel, worth every penny
Pros:

The room was a great size, everything seemed to have a button which we personally loved. The room was exceptionally clean and ready for our arrival, the staff member who greeted us on arrival was really pleasant and friendly and couldn’t do enough for us. Breakfast was absolutely delicious! We’d definitely stay again

2026-08-27 • via Nuitee
C
Cees • couple • nl
9
Heerlijk, prima verblijf en mooi, aangenaam hotel
Pros:

Service en hygiëne. Goede prijs-kwaliteit verhouding nabij Victoria Station

Cons:

De grootte van de kamers, tegelijk je weet in Londen dat de hotelkamers niet al te groot zijn. Dus kortom prima!

2026-08-24 • via Nuitee
S
S8053TGsamanthaw • Family • Midlothian, Virginia
10
Nice Hotel and Wonderful Staff
Pros:

The hotel is in a quiet part of the city, only a few blocks from Victoria Station. We really enjoyed our stay. The rooms were a bit small, but fine for our purposes. (Unless you're spending a lot of time in the room, it should be fine). The staff were incredibly kind and helpful. Room services was more than reasonable. The rooms were clean. On Friday night, there was a bit of music noise coming from somewhere outside, but it seemed to be done by 10:30pm which was great. Would stay here again.

2026-08-23 • via Tripadvisor