Sofitel London St James

Hotels
•
Sofitel
9.6 (1514 reviews)
6 Waterloo Place , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional location
Friendly and professional staff
Comfortable rooms and beds
Cons:
View from the room could be improved

Categories

Cleanliness
9.39
Staff was attentive and room was kept tidy, aligning with high cleanliness standards.
Service
9.96
Staff were described as kind, efficient, and attentive throughout the stay.
Location
10
Perfectly located for tourism, near attractions and quiet for relaxation.
Room Quality
9.35
Rooms are elegant, with comfortable beds and good amenities.
Amenities
9.38
The hotel offers a range of desirable amenities, including a spa and bar.
Value for Money
9.34
Quality of service and experience justifies the luxury pricing.
Food and Beverage
9.39
Breakfast and bar service exceeded expectations based on guest reviews.
Overall Experience
9.97
Guests reported overwhelmingly positive experiences, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:17

Property Description

Luxurious 5-Star Neoclassical Hotel in London's West End

Luxurious Spa and Michelin Star Dining

Indulge in a luxurious experience at the on-site spa and savor exquisite culinary delights at the Michelin Star restaurant, Wild Honey St James.

Elegantly Redesigned Rooms with Modern Amenities

Experience the blend of bold British design and French elegance in the spacious rooms, each equipped with complimentary WiFi, Sofitel MyBed, and stunning views of London.

Historic Charm with Modern Features

Immerse yourself in the historic charm of the beautifully preserved Neoclassical building while enjoying modern amenities like the newly redesigned St James Bar and innovative spa treatments.

Experience luxury and sophistication at Sofitel London St James - Book your stay now!

Important information:

Please note that the credit card used to book must be presented on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 70 per day.

Location

Property Video

Guest Reviews

9.6
Based on 1514 reviews
Cleanliness: 9.39
Service: 9.96
Location: 10
Room Quality: 9.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.97
A
Alice • couple • ch
9
Great professional Staff and management in and outside France!😊
Pros:

The customer team is so very professional. Whatever issues talk to Gini - South Korean excellence in service.
The House keeping staff is impressive in their efficiency.
London hotels have lost their edge in service.
But not this hotel.

2026-06-20 • via Nuitee
L
Linda • couple • lv
9
Lieliska uzturēšanās.
Pros:

Fantastiski garšīgas brokastis, skaists viesnīcas kopējo telpu noformējums, laipns personāls. Ērts un pietiekami plašs numuriņš, ar jauku vannasistabu!

Cons:

Vakaros traucēja apkalpojošā personāla iegriešanās numurā bez mūsu uzaicinājuma, ar vaicājumu, vai mums, ko nevajag. Uzskatu, ja mums kas nepieciešams, paši sazinātos...

2026-06-18 • via Nuitee
E
Ewa • extended_group • pl
10
2026-06-15 • via Nuitee
F
Fernando • couple • br
10
2026-06-14 • via Nuitee
F
Fernando • couple • br
10
2026-06-14 • via Nuitee
T
Tamo • family_with_children • ee
10
2026-06-13 • via Nuitee
P
prodan • couple • ro
10
2026-06-12 • via Nuitee
J
Jeanette • family_with_children • de
10
Pros:

Das Frühstückangebot war ausgesprochen vielseitig uns sehr ansprechend Das Zimmer war sehr schön und sehr sauber und leckere Dypique Produkte Das Personal vom Empfang Rezetopn Conciere Zommermaedchen waren ausgesprochen freundlich hilfsbereit uns sehr sehr zuvorkommend Die Lage ist optmal zentral für alle die london erkunden möchten und weite Wehge vermeiden möchtemn

2026-06-11 • via Nuitee
A
annemarie • couple • nl
8
2026-06-11 • via Nuitee
V
Vivek • solo_traveller • in
9
2026-06-10 • via Nuitee
U
Ulla • solo_traveller • us
9
Stylish property in the heart of London with excellent service
Pros:

Central location yet quiet, great service and staff (special mention for the excellent concierges and housekeeping). Stylish and very comfortable. Amazing tea in lounge. Guest services checked several times whether we had any requests.

Cons:

Check rooms better before guests arrive- bathtub did not drain, no electricity in outlets. Very responsive and quickly fixed, but could have been checked before..

2026-06-09 • via Nuitee
U
Ulla • couple • us
9
2026-06-09 • via Nuitee
R
Reimund • couple • de
9
2026-06-08 • via Nuitee
S
Sonsoles • couple • es
10
Muy buena localización
Pros:

Ubicación, desayuno

Cons:

Todo bien

2026-06-06 • via Nuitee
S
shela • couple • gb
10
I will be back.
Pros:

Classic room with shower, excellent water pressure and temperature, lovely complementary tray with kettle, coffee machine, sweet and savory biscuits and high end toiletries. Very clean with excellent twice daily housekeeping and bottled water. Great central location for theatre’s. Friendly professional staff. This room has really good lighting, important for women, even has a mirror with a socket next to it, a rare sight. Comfortable bed and quiet easy to manage air con. And temperature control. Slept well.

Cons:

The price of course but understand you get what you pay for and we did.

2026-06-04 • via Nuitee
H
Henning • couple • de
9
2026-05-30 • via Nuitee
M
Martine • family_with_children • ch
10
2026-05-29 • via Nuitee
L
Louise • couple • it
5
Wouldn’t stay again .
Pros:

Location

Cons:

We arrived earlier than our check in time . We left our luggage and we were told we would be called on my phone when ready . Nobody called. Bad !! A Futher more a wall for a window ! A complete wall !!!
Shower Luke warm .

2026-05-29 • via Nuitee
G
Gudrun • couple • de
9
Wir hatten einen sehr angenehmen Aufenthalt.
Pros:

Die Lage ist fantastisch. Restaurant und Frühstück sehr gut. Personal ausgesprochen freundlich.

Cons:

Dusche in der Badewanne. Die schöne Bar hat leider am Wochenende nicht länger geöffnet.

2026-05-28 • via Nuitee
S
Selim • family_with_children • tr
9
2026-05-28 • via Nuitee