Sofitel London St James

Hotels
•
Sofitel
9.6 (1499 reviews)
6 Waterloo Place , London , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional location
Friendly and professional staff
Comfortable rooms and beds
Cons:
View from the room could be improved

Categories

Cleanliness
9.39
Staff was attentive and room was kept tidy, aligning with high cleanliness standards.
Service
9.96
Staff were described as kind, efficient, and attentive throughout the stay.
Location
10
Perfectly located for tourism, near attractions and quiet for relaxation.
Room Quality
9.35
Rooms are elegant, with comfortable beds and good amenities.
Amenities
9.38
The hotel offers a range of desirable amenities, including a spa and bar.
Value for Money
9.34
Quality of service and experience justifies the luxury pricing.
Food and Beverage
9.39
Breakfast and bar service exceeded expectations based on guest reviews.
Overall Experience
9.97
Guests reported overwhelmingly positive experiences, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:17

Property Description

Luxurious 5-Star Neoclassical Hotel in London's West End

Luxurious Spa and Michelin Star Dining

Indulge in a luxurious experience at the on-site spa and savor exquisite culinary delights at the Michelin Star restaurant, Wild Honey St James.

Elegantly Redesigned Rooms with Modern Amenities

Experience the blend of bold British design and French elegance in the spacious rooms, each equipped with complimentary WiFi, Sofitel MyBed, and stunning views of London.

Historic Charm with Modern Features

Immerse yourself in the historic charm of the beautifully preserved Neoclassical building while enjoying modern amenities like the newly redesigned St James Bar and innovative spa treatments.

Experience luxury and sophistication at Sofitel London St James - Book your stay now!

Important information:

Please note that the credit card used to book must be presented on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 70 per day.

Location

Property Video

Guest Reviews

9.6
Based on 1499 reviews
Cleanliness: 9.39
Service: 9.96
Location: 10
Room Quality: 9.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.97
H
Henning • couple • de
9
2026-05-30 • via Nuitee
L
Louise • couple • it
5
Wouldn’t stay again .
Pros:

Location

Cons:

We arrived earlier than our check in time . We left our luggage and we were told we would be called on my phone when ready . Nobody called. Bad !! A Futher more a wall for a window ! A complete wall !!!
Shower Luke warm .

2026-05-29 • via Nuitee
M
Martine • family_with_children • ch
10
2026-05-29 • via Nuitee
G
Gudrun • couple • de
9
Wir hatten einen sehr angenehmen Aufenthalt.
Pros:

Die Lage ist fantastisch. Restaurant und Frühstück sehr gut. Personal ausgesprochen freundlich.

Cons:

Dusche in der Badewanne. Die schöne Bar hat leider am Wochenende nicht länger geöffnet.

2026-05-28 • via Nuitee
S
Selim • family_with_children • tr
9
2026-05-28 • via Nuitee
F
Frank • solo_traveller • be
10
Pros:

Trotz sehr zentraler Lage ist das Hotel eine kleine Ruheoase. Sehr aufmerksames, zuvorkommendes und freundliches Personal.

Cons:

Cocktailkarte

2026-05-25 • via Nuitee
A
ANTONIO • couple • br
9
Pros:

Location, comfort, food.

Cons:

Bathroom, mainly shower facilities

2026-05-25 • via Nuitee
R
Richard • couple • gb
9
2026-05-23 • via Nuitee
C
Ceri • extended_group • gb
10
just what we wanted
Pros:

location

Cons:

nothing

2026-05-23 • via Nuitee
I
Isabelle • couple • ae
10
2026-05-21 • via Nuitee
T
Tiago • solo_traveller • br
10
2026-05-18 • via Nuitee
J
Jürgen • couple • de
7
2026-05-18 • via Nuitee
D
david • couple • gb
10
2026-05-17 • via Nuitee
I
Iain • couple • gb
9
Excellent
Pros:

The staff and facilities

2026-05-17 • via Nuitee
K
Katharina • couple • at
9
2026-05-17 • via Nuitee
M
Maria • solo_traveller • pt
10
Pros:

Simpatia do staff, localização, simpatia

2026-05-15 • via Nuitee
P
PASCALE • couple • fr
9
Splendide
Pros:

Nous avons passé un beau séjour . L’hôtel est très bien positionne , à proximité du palais , de l’abbaye, du quartier Soho , des départs de métro et bus .
Les deux restaurants sont bons et le petit déjeuné au top . Le bâtiment est très bien entretenu et décoré .Nous reviendrons 😀

Cons:

Ras

2026-05-13 • via Nuitee
Y
Yu Te • couple • tw
10
I will come again and recommend to my friends
Cons:

Excellence facility and service

2026-05-13 • via Nuitee
A
Anthony • solo_traveller • us
10
Pros:

Staff and location.

Cons:

Nothing

2026-05-12 • via Nuitee
P
Paula • couple • br
8
2026-05-11 • via Nuitee