Holiday Inn Express & Suites - Columbus Airport East by IHG

Hotels
Holiday Inn Express
8.4 (503 reviews)
6305 E. Broad Street , Columbus , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.11
Some reviews noted dirty towels, linens with stains, and a dirty hot tub.
Service
9.08
Multiple reviews highlighted the staff as friendly and helpful.
Location
8.62
Guests appreciated the good location.
Room Quality
8.07
Rooms are spacious, but there were complaints about cleanliness.
Amenities
8.6
Guests enjoyed the pool, hot tub, and breakfast options.
Value for Money
8.56
Guests found the pricing reasonable for the quality provided.
Food and Beverage
8.61
The breakfast had many positive mentions for its variety and quality.
Overall Experience
8.58
Most guests had a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:30

Property Description

Convenient Location

Just 6 miles from Port Columbus International Airport, the Holiday Inn Express & Suites - Columbus Airport East offers a smoke-free environment with complimentary airport shuttle services.

Relaxing Amenities

Enjoy the indoor heated pool, hot tub, and rooms featuring flat-screen TVs, free WiFi, and some with spa baths.

Convenient Facilities

Take advantage of the 24-hour fitness centre, daily newspapers at the reception, and laundry facilities.

Ready to experience comfort and convenience during your stay in Columbus? Book now at the Holiday Inn Express & Suites - Columbus Airport East.

Important information:

Guests must be at least 21 years old to check-in at this property.

Please note that this property cannot accept cash.

There is a limited free transfer to and from Port Columbus International Airport. Please inform hotel in advance if you want to use the service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 503 reviews
Cleanliness: 7.11
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
E
Erin extended_group us
8
2026-06-15 via Nuitee
K
Klein solo_traveller us
10
I enjoyed my stay. No complaints
Pros:

Was there on for work.
Great cup of coffee

Cons:

No complaints

2026-06-14 via Nuitee
J
John couple us
8
2026-06-12 via Nuitee
Y
Young family_with_children us
10
2026-06-09 via Nuitee
A
Allie solo_traveller us
8
Great place, well worth the price.
Pros:

The room was clean and well appointed. There was a gym on site and plenty of restaurant choices. The hotel is also close to the highway and a short distance to the airport. The hotel associates were warm, and professional.

Cons:

My hotel floor was a little noisy - children running and yelling in the hallway. The kids were happy and didn't intend to disrupt, I could have used a little more quiet. When I called downstairs for help with the noise, I didn't receive any assurance the hotel would look into it.

2026-06-08 via Nuitee
O
Olivia family_with_children us
10
Comfortable
Pros:

Staff was extremely friendly! Anything we needed they made sure we had it.

Cons:

I liked everything about my stay and the property. The only thing I don’t like is I didn’t receive my deposit back even though there was no damage to the room and it shouldn’t have needed and extra cleaning as we left it as clean as possible

2026-05-28 via Nuitee
A
Abby couple us
10
Wonderful stay, would recommend and stay again.
Pros:

Everything was very clean, front desk people were very nice, complimentary breakfast was nice, complimentary coffee was excellent.

Cons:

Nothing negative.

2026-05-19 via Nuitee
D
Darryl solo_traveller us
4
2026-05-14 via Nuitee
A
Audrey solo_traveller us
8
Pros:

It's was all very clean nice staff well maintained

Cons:

The beds they are in need of up grade

2026-05-10 via Nuitee
V
Verinda solo_traveller us
10
2026-05-10 via Nuitee
C
Claudia couple us
6
Pros:

Clean bathroom very nice!

Cons:

No view out the windows because they were covered because of painting. Did not know this when we booked.

2026-04-27 via Nuitee
K
Ketty couple us
10
2026-04-24 via Nuitee
C
Crystal family_with_children us
7
Cons:

My issues were only with booking

2026-04-21 via Nuitee
C
Caitlyn solo_traveller us
4
2026-04-16 via Nuitee
T
TeOna solo_traveller us
7
Pros:

The hot tub and pooh

Cons:

Room had stains throughout the carpet big red stains.

2026-04-13 via Nuitee
V
VictoriaGoss. family_with_children us
10
2026-04-09 via Nuitee
H
Huffman couple us
5
2026-04-09 via Nuitee
W
Wrye family_with_children us
4
Pros:

Location was good.

Cons:

Beds were super hard. Slept 0 hours. Found bugs in sheets. Did not seem like a super clean hotel

2026-04-05 via Nuitee
F
Fa.Fo family_with_children us
7
Pros:

Staff
Location

Cons:

Bathroom had no fan ! It was very smelly and yuck

2026-03-31 via Nuitee
S
Scott family_with_children us
10
2026-03-30 via Nuitee