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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Wheelchair accessible
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Snack bar
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ATM/cash machine on site
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Face masks for guests available
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Convenient Location and Nearby Attractions
Situated in Chattanooga's vibrant riverfront area, the Hilton Garden Inn offers easy access to popular attractions such as the Tennessee Aquarium and AMC Classic Majestic 12 Theater. Explore the city effortlessly with the complimentary electric shuttle route.
Dining and Leisure Amenities
Indulge in delicious meals at the on-site Seasons Local Fare restaurant and unwind in the indoor pool or well-equipped fitness center. Cap off your day with an in-room movie and snacks from the convenience store.
Comfortable Rooms with Modern Amenities
Each room is equipped with convenient microwaves and refrigerators, ensuring a comfortable stay. Experience exceptional service and a memorable stay at the Hilton Garden Inn Chattanooga Downtown. Book now for an unforgettable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Great location
Free parking
Good gym
Lack of hot water
lighting in room
No clocks
The location of the property was amazing. The staff was very friendly and helpful.
The website said it came with free breakfast, but we were informed we had to pay $16 for breakfast
Walking distance to all locations downtown.
Parking for the hotel was actually owned by the city, so they charged a fee every day there. Probably the only negative thing.
Professional and neat
N/A
Clean, quiet, close to everything we wanted to do.
Parking a little tough sharing with next door business.
Location
The breakfast was very good. Quality food. We loved the location and how safe we felt walking to the river for our sunset boat ride and Duck Tour ride.
There was not anything that we did not like.
Location, cleanliness, and friendliness of staff
Water pressure at sink too high and at shower too low.
The shower was nice and clean. I liked the soaps and lotions.
Everything felt like a money grab and service was pretty impersonal. No one at the front desk told me I qualified for a free hotel breakfast with my room when I checked in. The breakfast host was vague about needing a “coupon” and when I said I didn’t have one they told me it would be $16. Instead, I turned around and checked with the front desk and I did qualify. Signage and communication were vague and seemed like a money grab. I also felt pressured into adding gratuity for the server/busser, which I didn’t mind doing but sort of defeats the purpose of free breakfast. The food was 4/10. The waffle was good, kind of miss the DIY waffle maker experience though. There were two $3 deer park water bottles in our room. The water from the faucet was not drinkable (tasted mildewy). The nearest potable drinking water was in the lobby which was irritating for such an expensive hotel. The indoor pool was overheated. It felt like 90 degrees. Like a hot tub without jets. Which was not a huge deal but also not pleasant. This was an $80-100 hotel experience, not $200. It’s way overpriced, particularly since they wanted to charge extra for everything.
Room was clean. And bed was comfortable
Body wash was out and did not get replaced . Breakfast was not good for having to pay extra for it and parking sucked
Good and clean
Nothing
We had an excellent stay and would definitely return! The hotel was beautiful, the staff was incredibly friendly and welcoming, and the location was perfect with easy walkability to many downtown attractions, restaurants, and shops.
One of our favorite features was the convenience store in the lobby. It offered a great variety of items, including fresh baked goods, which I personally have never seen before. Overall, a fantastic experience from start to finish. We look forward to staying here again on our next visit!
Nothing!
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