TownePlace Suites by Marriott San Pablo

Hotels
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TownePlace Suites by Marriott
8.1 (491 reviews)
2525 San Pablo Dam Road , San Pablo , US
+1 510-965-1900

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Newly remodeled rooms
Good breakfast variety
Cons:
Construction noise
Trash and homeless nearby
Inconsistent service during renovations

Categories

Cleanliness
7.34
Several reviews noted cleanliness. However, construction and renovations caused some issues.
Service
8.81
Staff received positive comments highlighting friendliness and helpfulness.
Location
8.35
The location was generally praised, but nearby homeless encampments were a concern.
Room Quality
8.3
Rooms were newly remodeled, comfortable, and generally well-liked.
Amenities
8.33
Amenities were mostly well-reviewed, including fitness and breakfast.
Value for Money
7.29
Some guests felt the price didn't justify the experience, especially with construction.
Food and Beverage
8.34
Guests enjoyed the breakfast and found it to have a good variety.
Overall Experience
8.01
Overall, guests felt satisfied despite construction issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:05

Property Description

Modern Amenities and Convenient Location
Experience comfort and convenience at Holiday Inn Express San Pablo - Richmond Area. Our air-conditioned rooms feature modern wood furnishings, a microwave, and free Wi-Fi. Stay active at our fitness center or relax in rooms with a small refrigerator, coffee maker, and ironing facilities.

Delicious Breakfast Options
Start your day right with a delicious breakfast including cinnamon rolls, biscuits and gravy, or French toast. Need more options? Starbucks and Denny’s are just a stone's throw away, ensuring you never go hungry during your stay.

Explore Nearby Attractions
Conveniently located off Interstate 80, our hotel is close to Berkeley University and just a short drive from various beaches. Enjoy leisure activities such as wine tasting and cycling in the vicinity. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 491 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 8.01
B
Bikash • family_with_children • us
10
2026-09-13 • via Nuitee
R
Raymond • couple • us
8
Good room, good location, staff was excellent, need to clean up the outside.
Pros:

The location to the place I was going

Cons:

Parking lot was a mess. Dirty and not kept up.

2026-09-05 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

Loved it, I stay here every time I visit my dad who’s in San Pablo health

Cons:

It was all great

2026-09-04 • via Nuitee
W
Wendy • family_with_children • us
5
It’s a good hotel for a short stay. Location wasn’t too nice either.
Pros:

Breakfast was good. Room was a good size.

Cons:

I couldn’t sleep the first night because we were on the second floor and could hear every footstep and movement from the room above us all night. I let the staff know and they moved us to the third floor the second night.

2026-08-30 • via Nuitee
B
Barel • solo_traveller • il
8
A very nice stay
Pros:

I had an amazing time in this hotel. Everything was new and spotless and the location was perfect for me with many restaurants close by. The breakfast was decent and I liked the self-service laundry room.

Cons:

Although I paid in full through booking and said so to the lady at the front desk, I was charged again by the hotel. At first I was very frustrated but eventually the situation was resolved by the manager.

2026-08-20 • via Nuitee
N
Norma • couple • mx
10
2026-08-14 • via Nuitee
S
s. dincer • solo_traveller • tr
7
2026-08-11 • via Nuitee
J
Jesus • couple • us
9
Pros:

Los cuartos muy Linpio y anplios

2026-07-23 • via Nuitee
G
Gena • couple • us
9
2026-07-20 • via Nuitee
G
Gena • couple • us
9
Pros:

Location is great based on my needs. The hotel was recently renovated, a much needed improvement.

Cons:

Renovations are almost complete but I had to change rooms. Nothing in my room worked. Changing was a hassle.

2026-07-20 • via Nuitee
L
Lisa • couple • us
4
Cons:

We were looked out of our room. We didn’t get back in until morning. They told us we would get a full refund. We still have not seen that.

2026-07-20 • via Nuitee
F
Francisca • extended_group • us
8
Pros:

The room was spacious and looked like it had been updated recently. I looked the modern decor. Also, the staff were quite responsive when I needed something.

Cons:

There were a couple of things that could have been improved. Two issues that I encounter frequently (I travel quite a bit for work) are the room lighting and the iron/ironing board quality. The general lighting was very dim. I'm not sure if this is because the bulb wattage is too low or because of the placement of the lights. Second, the hotel irons are almost always such low quality that pressing my clothes is a problem. They often don't heat sufficiently, don't stay on long enough, don't have cords long enough to reach the available outlets, which means I often have to place the ironing board in a very inconvenient spot, and the steam function doesn't work very well. Additionally, the ironing boards are often fllimsy and insufficiently padded so that using them feels like I'm ironing on a metal grate. I would be wonderful for the hotel to stock some better quality irons/ironing boards that guests could request.

2026-07-19 • via Nuitee
M
Martin • solo_traveller • us
10
2026-07-18 • via Nuitee
M
Martin • solo_traveller • us
10
Definitely a repeat customer
Pros:

The room was amazing and the breakfast is complimentary s and better than a 50$buffett át a high end hotel

Cons:

Everything was nice

2026-07-18 • via Nuitee
S
Samay • couple • us
10
I like everything about this hotel, except the location is somewhat hard to find.
Pros:

Quiet, nice and clean hotel, and friendly staff.

Cons:

None.

2026-07-12 • via Nuitee
R
Ron • solo_traveller • us
10
Pros:

Breakfast included free parking. Food was good. Very clean and quiet. Highly recommend. Kitchen

Cons:

The store could have had more items and could have had 24hr coffee.

2026-07-11 • via Nuitee
D
Dennis • solo_traveller • us
7
2026-07-09 • via Nuitee
M
Mohammadi • couple • us
10
2026-07-09 • via Nuitee
G
Gill • couple • us
10
Pros:

yess

Cons:

yess

2026-07-08 • via Nuitee
M
Miguel • couple • us
1
2026-07-07 • via Nuitee