Hilton Garden Inn Omaha Downtown-Old Market Area

Hotels
•
Hilton Garden Inn
8.3 (429 reviews)
1005 Dodge Street , Omaha , US
+1 402-341-4400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location (Old Market, close to restaurants/attractions)
Friendly, helpful and accommodating staff
Attached/secure parking garage
Clean rooms reported by many guests
Pet friendly
Good fitness center (peloton available)
Cons:
Breakfast issues (charged when expected included; limited continental options)
Paid/expensive parking for some guests
Street noise / concert noise affecting sleep
Room issues: dirty rooms reported by some, bathtub/toilet problems
Uncomfortable/lumpy pillows or mattresses for some guests
Pool lacking

Categories

Cleanliness
6.7
Mixed reports: several guests praised cleanliness, but multiple reviews report gross rooms (dirty bedspread, dirty floors), bathtub drainage issues and inconsistent housekeeping.
Service
9.9
Consistently strong staff praise: numerous comments about friendly, helpful, exceptional service (front desk, bartender), complimentary gestures (comped parking, anniversary treats).
Location
9.8
Very positive: repeatedly noted as excellent for Old Market, near restaurants and attractions (Gateway Arch), easy walk to downtown points of interest.
Room Quality
7.4
Mixed: comfortable beds mentioned but multiple reports of hard/lumpy mattresses, uncomfortable pillows, plumbing issues (toilet, tub), and street noise affecting room comfort.
Amenities
8.7
Generally good: attached parking garage, pet-friendly policy, functioning fitness center (peloton) cited positively; negatives include a lacking pool and limited handicap parking spaces.
Value for Money
6.7
Weaker value signals: several guests were charged for parking ($/night) and breakfast despite expectations; $10 credits viewed as limited; overall value perceived as below average.
Food and Beverage
7.2
Mixed: breakfast/continental options criticized and there are complaints about being charged despite booking including breakfast; bartender and some F&B service received positive notes.
Overall Experience
10
On balance many guests report excellent, even exceptional overall stays (multiple 10/10-style comments, loyalty statements, and strong service recoveries), producing a very positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Luxurious Amenities
The Hilton Garden Inn Omaha Downtown-Old Market Area offers a range of luxurious amenities including free WiFi, an indoor pool, and a fitness centre. Guests can unwind and relax in style during their stay.

Culinary Delights
Indulge in a delightful dining experience at the on-site Garden Grille & Bar restaurant or Spencer's for steaks. Whether you're craving a hearty meal or a refreshing drink, this hotel has you covered with its culinary offerings.

Convenience and Comfort
From air-conditioned rooms with flat-screen TVs to a 24-hour modern business center, the Hilton Garden Inn ensures convenience and comfort for all guests. Additionally, the proximity to TD Ameritrade Park Omaha and Henry Doorly Zoo adds to the allure of this prime location.

Experience luxury, convenience, and exceptional service at the Hilton Garden Inn Omaha Downtown-Old Market Area. Book your stay now and make unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OMA

Location

Guest Reviews

8.3
Based on 429 reviews
Cleanliness: 6.7
Service: 9.9
Location: 9.8
Room Quality: 7.4
Amenities: 8.7
Value for Money: 6.7
Food and Beverage: 7.2
Overall Experience: 10
M
Michelle • couple • us
6
2026-10-24 • via Nuitee
M
Matt • solo_traveller • us
3
2026-10-18 • via Nuitee
K
Kathryn • family_with_children • us
10
2026-10-13 • via Nuitee
T
Tonia • couple • us
10
2026-10-10 • via Nuitee
R
Risa • couple • us
7
Pros:

The location and cleanliness was great.

Cons:

When i booked the room, breakfast was included. When we got breakfast we had to pay.

2026-10-07 • via Nuitee
K
Kari • couple • us
4
Dirty
Pros:

I did like how the car park was connected to the hotel.

Cons:

Our room was gross. Bathtub didn't drain, bed spread was dirty, floor was gross

2026-10-07 • via Nuitee
J
Judy • family_with_children • us
7
Pros:

I had two rooms and they were close. I did not stay for as only one room got a breakfast. The front desk people were okay not overly friendly.

2026-10-07 • via Nuitee
J
James • couple • us
9
Fabulous
Pros:

Excellent staff! Garrison was extremely helpful!!

Cons:

Need more Handicap Parking spaces - there are only 4!

2026-09-17 • via Nuitee
T
Tina • solo_traveller • us
9
2026-09-15 • via Nuitee
M
mademoisellebojangles • solo_traveller • us
9
An enjoyable stay
Pros:

Friendly staff, soft sheets

Cons:

Didn't realize parking was $25 per night, lumpy pillows

2026-09-15 • via Nuitee
A
Alvaro • couple • us
10
2026-09-11 • via Nuitee
T
Tamara • couple • us
9
2026-09-10 • via Nuitee
M
Michael • couple • gb
9
Great place, handy for Old Market area.
Pros:

Great place, friendly staff, good position

2026-09-09 • via Nuitee
E
Eric • solo_traveller • us
1
Nothing but a crappy time
Pros:

Nothing

Cons:

Everything

2026-09-08 • via Nuitee
L
Lorenzo • couple • us
10
Pros:

We love it

Cons:

N/A

2026-09-04 • via Nuitee
M
Megan • family_with_children • us
10
2026-08-31 • via Nuitee
M
Malissa • solo_traveller • us
9
2026-08-31 • via Nuitee
C
Casey • solo_traveller • us
8
Pros:

Location was amazing, staff was very nice, they comped our parking, and gave us a nice high level room.

Cons:

The pool was lacking, the street noise was pretty loud in the rooms even on the 5th floor, and there was a concert that we could hear until midnight.

2026-08-29 • via Nuitee
H
Henry • couple • us
10
2026-08-27 • via Nuitee
K
Kiahna • couple • us
10
Loved it!
Pros:

Pet friendly, close to everything, parking garage attached, staff was awesome!

Cons:

N/a

2026-08-24 • via Nuitee