Sheraton San Jose Silicon Valley

Hotels
•
Sheraton
7.7 (459 reviews)
1801 Barber Lane , Milpitas , us
+1 408-943-0600

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Staff was great
Good pool area
Cons:
Dirty rooms with stains
Multiple air conditioning issues

Categories

Cleanliness
5.7
Multiple complaints about dirty rooms, including blood stains on sheets and unclean conditions.
Service
9.2
Staff were generally noted as great, with positive comments highlighting helpfulness.
Location
7.7
There were mentions of it not being close to stores or restaurants.
Room Quality
6.7
Rooms reported as dated and experiencing multiple issues including air conditioning failures and uncomfortable furnishings.
Amenities
8.7
Pool area was appreciated, but overall amenities felt outdated.
Value for Money
7.2
Perceived as below expectations given the poor conditions relative to pricing.
Food and Beverage
8.2
Breakfast availability noted positively.
Overall Experience
8.2
Mixed feelings overall, with notable frustrations but some good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:24

Property Description

Prime Location in Silicon Valley:
Situated at the heart of Silicon Valley, the Sheraton San Jose offers unparalleled convenience to major corporations and attractions, making it the perfect choice for business and leisure travelers alike.

Proximity to Popular Points of Interest:
Guests can easily explore nearby attractions such as the Great Mall shopping center, Paramount's Great America Theme Park, and corporate giants like Cisco Systems and SanDisk, ensuring a memorable stay filled with entertainment and convenience.

Luxurious Amenities for Ultimate Relaxation:
Indulge in a night of restful sleep on the exclusive Sweet Sleeper Bed, followed by a rejuvenating swim in the Olympic-size pool, tranquil moments by the on-site pond and waterfall, and invigorating workouts in the state-of-the-art fitness center.

Experience the epitome of comfort and convenience at the Sheraton San Jose - book your stay now for an unforgettable hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The Club Lounge is closed on Weekends (FRI PM-SUN AM). We do not offer breakfast or hors d'oeuvres when the Club Lounge is closed.

Sheraton San Jose Hotel is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel.

By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by Rest in its rooms. Rest is a smart device that allows hotel management to respond to smoking events without disrupting your stay.

You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibitedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 459 reviews
Cleanliness: 5.7
Service: 9.2
Location: 7.7
Room Quality: 6.7
Amenities: 8.7
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.2
M
Marco • family_with_children • ch
9
2026-07-24 • via Nuitee
T
Teresa • solo_traveller • us
10
2026-07-23 • via Nuitee
L
Lisa • couple • us
5
2026-07-21 • via Nuitee
A
Anneliese • couple • us
9
2026-07-20 • via Nuitee
J
James • family_with_children • us
9
Pros:

Location was perfect

Cons:

Like: location
Dislike: phone connection to front desk not good

2026-07-19 • via Nuitee
L
Littleton • couple • us
9
Nice staff / old property / refrigerator in room would have been nice / dirty headboard
Pros:

Location

Cons:

Dated

2026-07-19 • via Nuitee
N
Natalia • solo_traveller • us
2
Hotel fixed the outside but room need lots of repairs quality poor interior
Pros:

The location was good and the outside of the hotel looked good and nice

Cons:

But inside of The room had lots of scratched furniture for the price and the stay it's was expensive cause the room was not good to stay and it smelled and beds where not soft to sleep in.

2026-07-19 • via Nuitee
K
Keiler • couple • us
10
2026-07-18 • via Nuitee
İskender • couple • tr
8
Kısa bir konaklama oldu lakin temiz sakin nezih otel odaları oldukça güzeldi. Olumsuz bir durumla karşılaşmadım.
Pros:

Tesiste çok vakit geçiremedim lakin odası rahattı.

Cons:

Araç parkının ücreti olması 🤦‍♂️

2026-07-17 • via Nuitee
F
Farande • family_with_children • us
9
2026-07-16 • via Nuitee
L
lyazid • extended_group • ca
7
2026-07-15 • via Nuitee
G
Gregory • solo_traveller • us
10
Exceptional Property
Pros:

Everything

2026-07-15 • via Nuitee
S
Sedat • solo_traveller • tr
10
Pros:

Very good

2026-07-14 • via Nuitee
K
Kahraman • family_with_children • tr
7
2026-07-14 • via Nuitee
O
Ortiz • couple • us
9
2026-07-13 • via Nuitee
F
Faye • family_with_children • us
10
Hospitality, accommodations, the staff, the stay, Miss Deborah
Pros:

The stay, the hospitality and Miss Deborah💙

Cons:

Nothing.

2026-07-13 • via Nuitee
Z
Zimei • family_with_children • us
6
2026-07-11 • via Nuitee
N
Nanette • couple • us
8
2026-07-09 • via Nuitee
A
Adriana • solo_traveller • ca
6
Pros:

Club breakfast option was comvenient

Cons:

The hotel felt dated

2026-07-07 • via Nuitee
I
Ipek • couple • gb
10
2026-07-06 • via Nuitee