Hilton Chongqing

Hotels
•
Hilton Hotels & Resorts
8.2 (335 reviews)
No 139 Zhong Shan San Lu , Chongqing , CN
+86 23 8903 9999

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great, central location with nice views
Friendly and helpful staff (multiple mentions)
Spacious, comfortable rooms
Good breakfast options (including Arabic-friendly choices)
Gym and pool praised by several guests
Cons:
Outdated facilities (old carpets, dark lighting, creaky cupboards)
Air conditioning issues / not cool enough; some stays lacked AC
Pool customer experience problems (cap requirement/charge) and sauna out of order
Housekeeping inconsistencies and hygiene concerns
At least one report of unresolved refund and poor communication

Categories

Cleanliness
7.6
Mixed feedback: several guests noted old carpets, smoke smell in hallways and hygiene issues around pool/lounges; some rooms described as clean and neat.
Service
8.9
Generally praised staff (friendly, helpful, named staff praised) though there are service lapses—slow lounge service and at least one unresolved refund complaint.
Location
9.2
Consistently noted as very good: central/superb location with nice views and convenient surroundings.
Room Quality
7.9
Rooms described as spacious with good views and comfortable beds, but several comments about outdated styling, old carpets, creaky cupboards and AC not sufficiently cool.
Amenities
7.6
Gym and pool appreciated by some, but issues reported (pool cap requirement/charge, sauna out of order, outdated facilities) reducing the score.
Value for Money
8.7
Multiple guests called it good value or very good value for money despite some dated aspects.
Food and Beverage
8.5
Breakfast receives generally positive comments (including good Arabic options), though some find variety limited or only 'decent'.
Overall Experience
7.2
Overall positive stays noted (friendly staff, location, views), tempered by outdated facilities, occasional poor customer experiences (pool rules, refunds) and some cleanliness/service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Riverside Luxury at Hilton Chongqing

Spectacular Views: Nestled alongside the Yangtze River, Hilton Chongqing offers stunning vistas from oversized windows in its guestrooms.

Relaxation and Indulgence: Unwind at the separate ladies and men’s spas or treat yourself to a rejuvenating spa massage after a busy day exploring the city.

Culinary Delights: Indulge in international cuisine at the award-winning Café@Two or savor regional specialties at China Moon.

Experience luxury and convenience at Hilton Chongqing - book your stay now!

Important information:

The property offers both free and chargeable internet access (wired and wireless) in the guestrooms.
Breakfast is free of charge for children aged 0-6 years when breakfast is included in the rate.
Children aged 7-17 years can stay free of charge but incur a breakfast charge of CNY 128.000 per child per night when breakfast is included in the rate.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CKG

Location

Guest Reviews

8.2
Based on 335 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9.2
Room Quality: 7.9
Amenities: 7.6
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 7.2
M
Mohammad Kobaidur • couple • au
3
Cons:

No air con was available during our stay

2026-10-29 • via Nuitee
V
Victor • family_with_children • pe
1
2026-10-20 • via Nuitee
J
JOSE CARLOS • couple • cn
10
2026-10-16 • via Nuitee
J
Judy • solo_traveller • au
8
Pros:

So wonderful and grateful to be in Hilton Hotel Chongqing surrounding by rivers and mountains, partially surrounded by the Yangtze and Jialing rivers and massive mountains. Hotel room and bed is cleaned and the interior styling, carpets, and furnishings feel classic or from a past era rather than modern but carpets quiet old. Great and convenience location. Room air conditioning is not cooler enough for October month.
Friendly and helpful staffs and highly recommend.

2026-10-16 • via Nuitee
L
Lukas • couple • dk
4
Outdated facilities, lack of class and poor customer experience in pool/gym.
Pros:

The value was good but one would except a lot more from a Hilton.

Cons:

The hotel is quite outdated with old carpets, dark lighting etc. The lobby is quite noisy, lots of signs everywhere and a pediatric store prohibits a classy atmosphere. There is also a strong smoke smell in the hallways from guests smoking.
You need to use a cap to use the pool which you need to pay for yourself - Incredibly poor customer experience which I have never seen before at a Hilton.
The breakfast is decent with solid range of dishes.

2026-10-16 • via Nuitee
E
EvaEJA • solo_traveller • be
9
Pros:

Uiterst vriendelijk personeel, vooral poetspersoneel 13e verd en portier (oudere man). Heerlijk ontbijt, goed gelegen.

Cons:

Zwembad: badmuts is verplicht maar moesten we aanschaffen - dit wordt niet vermeld bij de faciliteiten (138 Y). Er liepen mensen naast het zwembad rond met schoenen, de badmeester zei daar niets over. De ligstoelen zijn bekleed met oude stof. Qua hygiëne kan dit beter.
Lounge: we bestelden twee biertjes en een warme snack. Na drie kwartier gingen we toch maar informeren waar die bleven. We kregen ons bier met een nog koude snack, die vervolgens werd opgewarmd. Toen waren we anderhalf uur verder ...

2026-09-17 • via Nuitee
E
Elena • solo_traveller • ru
8
Pros:

Удобное расположение.

Cons:

Не очень разнообразное питание .

2026-09-16 • via Nuitee
D
Dauren • family_with_children • kz
10
2026-09-10 • via Nuitee
M
milen • solo_traveller • nl
10
2026-09-07 • via Nuitee
W
Wim • solo_traveller • be
9
Pros:

Prachtig uitzicht, zeer nette kamer.

2026-09-07 • via Nuitee
E
Ercília • extended_group • nl
10
Was amazing.
Pros:

Alles.

Cons:

De schoonmaakster deed niet goed hun werk. Allen dat.

2026-09-02 • via Nuitee
C
cuong • extended_group • ca
10
Excellent
Pros:

Good location clean and breakfast is excellent…

Cons:

None

2026-09-01 • via Nuitee
H
Harith • couple • gb
9
Pros:

It was well situated, everything was relatively close. The staff were great especially Berenda. The rooms were spacious and comfortable whilst also having nice views of Chongqing. Very good value for money.

Cons:

The breakfast wasn’t the best, it was okay. The sauna was also out of operation during my stay, but other than that it was great.

2026-08-31 • via Nuitee
B
Boon Kien • family_with_children • sg
8
2026-08-28 • via Nuitee
J
Juhyung • solo_traveller • kr
10
2026-08-27 • via Nuitee
J
Joshua • couple • gb
6
2026-08-16 • via Nuitee
Q
Qin • family_with_children • es
10
2026-08-14 • via Nuitee
A
AHMAD • family_with_children • sa
9
اقامة أكثر من روعة
Pros:

الإفطار جيد جدا حيث يوجد بعض الخيارات العربية مثل البيض والأميليت والوافل والفاصوليا وهاش براون وبعض أنواع الأجبان والمخبوزات فهذا الفندق مناسب للعرب حيث يندر في الصين الأطعمة المناسبة وبطبيعة الحال خيارات الأطعمة الصينية متنوعة جداً
الغرفة نظيفة وواسعة والسرير مريح ويوجد مكوة مع طاولة كوي
اطلالة الغرفة على حديقة كبيرة جميلة وملعب رياضي
الموقع حيوي يوجد قريب من الفندق بعض البقالات ومحل مخبوزات

Cons:

لا يوجد

2026-08-13 • via Nuitee
L
Lilie • couple • gb
9
Pros:

The gym and pool facilitates were great!

Cons:

Hotel was slightly outdated

2026-08-08 • via Nuitee
K
Kirthanadharshini • extended_group • sg
1
Pros:

They have not paid my refund back and have not been responding to my messages. Horrible service and cannot believe the deposit amount is not back

2026-08-08 • via Nuitee