The Rundlestone Lodge

Hotels
8.2 (1493 reviews)
537 Banff Avenue , Banff , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Professional and approachable staff
Large rooms
Cons:
Cleanliness issues
Poor service from management
No breakfast options

Categories

Cleanliness
6.91
Room had a bad odor and pool/hot tub were not clean, coupled with dust around furniture.
Service
8.38
Staff were described as professional and approachable, but there were significant issues with the general manager's handling of a parking situation.
Location
9.92
Great location close to restaurants and public transport.
Room Quality
7.87
Rooms were large but had issues with heating and dust, requiring updates.
Amenities
7.9
Swimming pool and hot tub available, but there were problems with temperature and cleanliness.
Value for Money
8.36
Standard quality and services for hotel tier.
Food and Beverage
7.91
No meals offered, lacking breakfast options.
Overall Experience
8.38
Multiple complaints led to a mixed overall experience despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:45

Property Description

Breathtaking Mountain Views
Nestled in the heart of Banff Avenue, The Rundlestone Lodge offers stunning views of the Canadian Rockies.

Modern Comforts and Amenities
Each guestroom is equipped with a 42” HDTV, a refrigerator, and tea & coffee making facilities. Relax in comfort with a work desk, seating area, and some rooms even feature a private balcony.

Relax and Rejuvenate
Unwind by the indoor pool, cozy up by the grand fireplace in the lobby, or stay active in the fitness centre. Whether you're into skiing or hiking, adventure awaits just moments away from the lodge.

Experience the beauty of Banff at The Rundlestone Lodge. Book your stay now for a memorable mountain getaway.

Important information:

Groups: Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1493 reviews
Cleanliness: 6.91
Service: 8.38
Location: 9.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
E
eli • couple • il
5
אכזבה אחת שלמה.
Pros:

לצערי כמעט וכלום.

Cons:

מלון ישן מאוד, מיקום גרוע לעומת המחיר ששילמנו. צוות הקבלה נחמד אבל אין שרות חדרים. המנקה עשה עבודה מינימלית.

2026-06-12 • via Nuitee
N
NIVET • solo_traveller • fr
8
Pros:

La qualité de la literie et la taille du logement.
Le personnel de l' accueil disponible a toute heure et serviable.

Cons:

Déco vieillotte, un petit rafraîchissement serait un plus

2026-06-11 • via Nuitee
A
Anna Shi • couple • ca
7
Nice stay in the hotel
Pros:

Location is good & also the hotel offers complimentary Roam Public Transit passes! This makes exploring the area incredibly convenient and stress-free.

Cons:

There was no microwave in the room so it is kind of no easy.

2026-06-11 • via Nuitee
D
Dayhim • couple • ca
10
2026-06-10 • via Nuitee
R
Rampanen • solo_traveller • ca
8
2026-06-10 • via Nuitee
C
Claudio • family_with_children • es
8
2026-06-09 • via Nuitee
D
dagmara • solo_traveller • pl
9
Wonderful place to study, amazing staff.
Pros:

Location was fantastic , could walk straight into the centre in about 12-15 minutes.
The staff were exceptional. The room was large and the beds were very comfortable. There was always filter coffee available at reception, with all the extras like cream, milk, sugar, sweetener etc.
Plenty of Free underground parking.

Cons:

The room did not have enough lights. No ceiling lights ! Was difficult to pack/ unpack as the area for the suitcase also had no lighting. The air con was very loud.
In saying all that despite the price it is still one of the cheapest places to stay in Banff as the area is really expensive.

2026-06-07 • via Nuitee
A
ali • couple • ae
8
2026-06-06 • via Nuitee
R
Rodney • extended_group • au
9
Free bus, however easy walk into town as well with lots of restaurants along the way
Pros:

Room size was great

Cons:

N/a

2026-06-06 • via Nuitee
P
Pippa • couple • gb
8
2026-06-04 • via Nuitee
D
Diyls • couple • sg
8
Overall good stay
Pros:

Complimentary public bus

Cons:

Toilet was quite dark there wasn’t a light at the bathtub area

2026-06-04 • via Nuitee
F
Faris Nabil • solo_traveller • nz
9
Pros:

Brilliant lodge with huge bed. Far from town center so not so noisy however close to most tour pickups. We were provided with bus passes to take into town. Coffee was also provided in the lobby. Nice and warm during single digit weather.

Cons:

Feels abit dated.

2026-06-03 • via Nuitee
S
Susana • solo_traveller • us
8
2026-06-01 • via Nuitee
A
Arun • couple • ca
7
2026-05-30 • via Nuitee
M
Monique • couple • ca
10
2026-05-27 • via Nuitee
J
Jimmy • couple • ca
7
Slept comfy.
Pros:

Walking distance👍

Cons:

Horrible parkade layout

2026-05-25 • via Nuitee
R
Roger • couple • ca
8
2026-05-24 • via Nuitee
E
EKA BUNTORO DEWI • solo_traveller • sg
7
Pros:

Free bus pass was very much appreciated.

Cons:

The hotel is kinda old.

2026-05-23 • via Nuitee
A
Arlette • solo_traveller • gb
7
2026-05-23 • via Nuitee
D
Deirdre • couple • au
10
Easy to the centre, comfortable and friendly staff
Pros:

Friendly.. bus pass into town, if you have the room with a balcony.. beautiful

Cons:

Nothing

2026-05-22 • via Nuitee