Clayton Plaza Hotel & Extended Stay

Hotels
8.4 (1934 reviews)
7750 Carondelet Avenue , Clayton , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Spacious rooms
Great location
Cons:
Mold in rooms
Closed pool
High price compared to other cities

Categories

Cleanliness
7.54
Multiple mentions of mold in the rooms indicate cleanliness issues.
Service
9.01
Staff was friendly and helpful throughout the stay.
Location
9.05
Close to Forest Park and desirable attractions, contributing to a positive experience.
Room Quality
8
Rooms were spacious and clean, with a mention of an upgrade.
Amenities
7.53
Pool and game room closed for renovations, which detracted from the experience.
Value for Money
8.49
Price was slightly high compared to other places but overall reasonable.
Food and Beverage
9.04
Excellent breakfast offerings with quality food.
Overall Experience
8.51
Generally positive with notable highlights but some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:47

Property Description

Complimentary Hot Breakfast and Modern Amenities
Indulge in a complimentary hot breakfast featuring an omelet and waffle bar at Clayton Plaza Hotel & Extended Stay. Relax in spacious rooms equipped with a 37-inch flat-screen TV, free Wi-Fi, microwave, and refrigerator.

Fitness Center and Indoor/Outdoor Pool
Stay active at our on-site 24-hour fitness center or take a refreshing dip in the indoor/outdoor pool at Clayton Plaza Hotel & Extended Stay.

Convenient Location and Nearby Attractions
Located in Clayton, Missouri, our hotel is just a short drive from the St. Louis Zoo and the iconic Gateway Arch. Unwind in comfort and explore the best of St. Louis during your stay.

Book now for an unforgettable experience at Clayton Plaza Hotel & Extended Stay St. Louis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1934 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.51
A
Anthonette • family_with_children • us
7
2026-06-13 • via Nuitee
D
Donna • couple • us
9
All in all, I would stay here again.
Pros:

The breakfast was the best! The room was clean and comfortable. Staff were very kind.

Cons:

It seemed the lobby had seen better days. And I believe the receptionist was behind some type of clear protector and there were signs taped up about rules that seems tacky. Not the best first impression.

2026-06-12 • via Nuitee
A
Alyssa • family_with_children • us
10
Absolutely amazing. We will be staying here every time we have to go into St. Louis
Pros:

Clean property and everyone was super friendly and helpful

Cons:

I loved everything

2026-06-11 • via Nuitee
S
Sarah • family_with_children • us
7
Cons:

I was disappointed that when I originally booked the hotel I was not informed that the pool closure was until May and than the 3 days later I get an email that it was closed until July. I choose this hotel specifically because of the pool for my kids. Also the toilet would not flush correctly.

2026-06-10 • via Nuitee
K
Kimberley • couple • us
8
Pet friendly, classic style hotel
Pros:

Pet friendly, classic style, good breakfast

Cons:

Located in business section of city

2026-06-10 • via Nuitee
K
Karen • solo_traveller • us
8
Nice enough
Pros:

Easy parking, comfortable beds, efficient staff and great breakfast, close to Shaw Park for morning walk or run

Cons:

Pool out of service, noisy air conditioning unit

2026-06-10 • via Nuitee
T
Thiago • family_with_children • us
10
2026-06-10 • via Nuitee
C
Connor • family_with_children • us
10
2026-06-09 • via Nuitee
P
PAULA • couple • us
8
We are repeat guests and will stay again.
Pros:

Location and staff
Dog friendly.

2026-06-06 • via Nuitee
A
Ahmed • solo_traveller • us
8
2026-06-06 • via Nuitee
K
K9829SZnn • Family
2
WORST CUSTOMER SERVICE EVER!
Pros:

How can a hotel that charges the highest rates in the region hire people so ill-equipped to welcome guests? The worst customer service of all time! Our family was served by a young woman with red hair and a face full of piercings, who had such a rude and repulsive attitude that it made us want to cancel the reservation immediately after we arrived.

2026-06-04 • via Tripadvisor
L
Lorenna • couple • br
1
2026-06-04 • via Nuitee
R
Richard • solo_traveller • us
10
2026-06-04 • via Nuitee
B
Barb • couple • us
2
Tolerable
Pros:

Location, breakfast

Cons:

First room had men’s underwear on floor then put us in the next room.
Lamp didn’t work.
Curtains were falling down and dirty at the bottom.
Bathroom door didn’t lock
No full length mirror
Makeup mirror mounted too high
Toilet too low

2026-06-03 • via Nuitee
J
John • couple • us
7
Loved it previously. Not sure anymore.
Pros:

Convenient for us. Attending graduation at Wash U. Breakfast buffet was outstanding.

Cons:

Did not clean the rooms Said they were understaffed. Did not like the attitude of some of the front desk staff.

2026-06-03 • via Nuitee
R
Richard • family_with_children • us
8
A good value, and a great location for visiting family in area, a Cardinals game and golf.
Pros:

The fresh omelettes were outstanding, and made the breakfast buffet super appealing. We liked the simple spaciousness of the room, the comfortable beds, the clean bathroom and the shower's digital controls. Parking was a bit confusing at first, but ultimately not a problem. The ease of entry/exit, access to the city and MetroLink was outstanding.

Cons:

We didn't encounter any negatives during our stay.

2026-05-31 • via Nuitee
D
DERRICK • couple • us
9
Very good stay
Pros:

I loved the breakfast and there were eateries within walking distance of the hotel

Cons:

Front parking entrance was not usable.

2026-05-25 • via Nuitee
R
Robyn • family_with_children • us
9
Pros:

It was a great family place and super clean.

2026-05-25 • via Nuitee
E
EileenE_11 • Couples • Bucks County, Pennsylvania
6
The Honeymoon is Over
Pros:

We stayed here a little over two years ago and loved it. Unfortunately, there were certain issues this time around.
The magnificent lobby with the gorgeous chandelier still wowed me every time I returned. Parking is still free. The well-run delicious breakfast buffet is still offered. And best of all our favorite, talented, multi-tasking omelet man returned to help out during that busy graduation week.
That's where the raves end. Our room was comfortable and quiet, but we think the bathroom may have been a handicapped bathroom. There were grab bars everywhere. This was not a problem, but the shower was. There was hardly a separation between the shower floor and bathroom floor to keep the water inside of the shower. That together with a shower curtain that was too short and too narrow, caused a slippery, dangerous flood every time we showered.
Housekeeping was another issue. When I requested daily housekeeping for our 4 night / 5 day stay when we first arrived, I was informed there would be no housekeeping that week, but I could pick up towels etc. at the front desk. So, we got our towels from the often-unfriendly reception staff, got our own coffee and creamer, scrounged around for a place to empty our overflowing trash, and made our own beds. On the morning of day 4, we saw a staff member with a cart of towels. We asked if she would give us some. She flatly refused. She said the request needed to be placed at the front desk by 10 AM. This interaction took place at 10:10. I quickly went downstairs and requested towels be delivered but we never got them.
We are no longer quite as enthusiastic about the Clayton Plaza.

2026-05-22 • via Tripadvisor
S
Sherry • family_with_children • us
10
2026-05-22 • via Nuitee