Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Poor cleanliness
Room maintenance issues
Value not up to par

Categories

Cleanliness
7.86
Several mentions of poor cleanliness and issues with maintaining standards.
Service
8.83
Mentioned as friendly, but some reviews indicated staff could be better trained.
Location
9.37
Consistently praised as excellent by multiple reviewers.
Room Quality
7.82
Issues with decor and maintenance, as well as noise problems.
Amenities
8.35
Some positive feedback, but mixed reviews regarding pool and room features.
Value for Money
7.81
Critiques on value, especially given price relative to quality.
Food and Beverage
8.36
Breakfast received praise, although there were issues with replenishment.
Overall Experience
8.83
Mixed feelings, but general sentiment indicates a fair experience relative to the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:21

Property Description

Stylish Accommodation and Eco-Friendly Rooms:
Experience the blend of style and sustainability at Meliá in San Paulo. Stay in designer-furnished rooms with modern amenities, including eco Green Floor Rooms made from recyclable materials in partnership with WWF.

Luxurious Amenities:
Indulge in the hotel's free WiFi, roof-top outdoor pool, and a well-equipped gym. Unwind at the sauna, terrace, and enjoy 24-hour reception services for your convenience.

Culinary Delights and Entertainment:
Savor a mix of traditional and international cuisine at the Aromatique restaurant. Relax at the lobby bar's outdoor area with tropical drinks. Explore nearby bars, restaurants, and theatres in the vibrant Itaim Bibi district.

Book now for an unforgettable stay at Meliá Jardim Europa!

Important information:

All cots are subject to availability.

Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.4
Based on 2294 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
M
MARIA JULIANA • solo_traveller • br
9
Pros:

Atendimento e localização

2026-08-22 • via Nuitee
M
Maria Clara • solo_traveller • br
8
Muito boa localizacao, mas nao é perfeito.
Pros:

Congorto da cama lençóis e chuveiro. Café da manhã e localizacao ótimas.

Cons:

Toalhas nao sao macias. Sao ásperas. Geladeira faz barulho de estampido intermitente ao longo da noite.

2026-08-22 • via Nuitee
D
DAFNE • solo_traveller • it
8
2026-08-22 • via Nuitee
M
Maria Eliane • couple • br
10
2026-08-22 • via Nuitee
A
AGUIAR • solo_traveller • br
10
2026-08-21 • via Nuitee
M
Maria Léa • couple • br
9
Foi ótima
Cons:

Falta apoio no banheiro.
Ganchos de pendurar.

2026-08-21 • via Nuitee
L
Leticia • solo_traveller • br
10
2026-08-20 • via Nuitee
A
Andrea • solo_traveller • br
10
Voltaria mais vezes
Pros:

Limpeza / roupa de cama impecável

Cons:

Gostei de tudo

2026-08-19 • via Nuitee
A
ALEX • couple • br
10
2026-08-19 • via Nuitee
F
Frederico • solo_traveller • br
10
2026-08-19 • via Nuitee
F
Frederico • solo_traveller • br
10
2026-08-19 • via Nuitee
H
HENRIQUE • couple • br
8
Super agradável
Pros:

Limpeza

Cons:

Nada

2026-08-18 • via Nuitee
A
Ada • couple • br
5
2026-08-18 • via Nuitee
F
Fernanda • couple • br
10
2026-08-17 • via Nuitee
C
Clicia • solo_traveller • br
8
Pros:

O hotel é maravilhoso, localização muito boa, com vários serviços

Cons:

Nos quartos, o refrigerador expositor / frigobar, eles não gelam. Isso deixa a desejar, pois tem bebidas além de água, que "quentes", como refrigerante, cerveja, não dá para beber

2026-08-17 • via Nuitee
O
Osvaldo • couple • br
10
2026-08-17 • via Nuitee
L
Lizandra • extended_group • cl
8
Excelente ubicacion
Pros:

Bien ubicado

Cons:

Gym falta mantencion

2026-08-16 • via Nuitee
R
Rachel • family_with_children • br
10
Excelente!!!
Pros:

O hotel está ótimo passou por reformas!
Localização excelente! Café também excelente!

2026-08-16 • via Nuitee
P
Peter • family_with_children • br
8
Nice hotel, somewhat spoiled by a poor check in experience
Pros:

Room was clean and comfortable and breakfast was delightful. The public areas were clean and bright

Cons:

Check in, after 2am, was traumatic. My partner had forgotten her I’d document, and despite advising staff that her mother in Sao Paolo would be able to send a photo through when she woke, staff were unhelpful. Luckily I found an image on my laptop, but a little courtesy, allowing us to check in and sleep first would have been appreciated, particularly as I booked, in my name, and had my documents. This spoiled the experience to be honest and tainted my view of the hotel

2026-08-16 • via Nuitee
A
Alma • solo_traveller • uy
9
excelente
Pros:

instalaciones limpieza y desayuno

Cons:

nada, estuvo todo bien

2026-08-16 • via Nuitee