Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Poor cleanliness
Room maintenance issues
Value not up to par

Categories

Cleanliness
7.86
Several mentions of poor cleanliness and issues with maintaining standards.
Service
8.83
Mentioned as friendly, but some reviews indicated staff could be better trained.
Location
9.37
Consistently praised as excellent by multiple reviewers.
Room Quality
7.82
Issues with decor and maintenance, as well as noise problems.
Amenities
8.35
Some positive feedback, but mixed reviews regarding pool and room features.
Value for Money
7.81
Critiques on value, especially given price relative to quality.
Food and Beverage
8.36
Breakfast received praise, although there were issues with replenishment.
Overall Experience
8.83
Mixed feelings, but general sentiment indicates a fair experience relative to the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:21

Property Description

Stylish Accommodation and Eco-Friendly Rooms:
Experience the blend of style and sustainability at Meliá in San Paulo. Stay in designer-furnished rooms with modern amenities, including eco Green Floor Rooms made from recyclable materials in partnership with WWF.

Luxurious Amenities:
Indulge in the hotel's free WiFi, roof-top outdoor pool, and a well-equipped gym. Unwind at the sauna, terrace, and enjoy 24-hour reception services for your convenience.

Culinary Delights and Entertainment:
Savor a mix of traditional and international cuisine at the Aromatique restaurant. Relax at the lobby bar's outdoor area with tropical drinks. Explore nearby bars, restaurants, and theatres in the vibrant Itaim Bibi district.

Book now for an unforgettable stay at Meliá Jardim Europa!

Important information:

All cots are subject to availability.

Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.4
Based on 2336 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
B
Benjamin • couple • gb
7
2026-09-18 • via Nuitee
M
Maria Pia • family_with_children • br
8
Pros:

CAFÉ DA MANHÃ E SERVIÇO DE ATENDIMENTO EXCELENTES!!! EQUIPE MUITO EDUCADA E PRESTATIVA!!

2026-09-17 • via Nuitee
G
Gustavo • couple • br
10
Sou hóspede recorrente e assim continuarei.
Pros:

Sou hóspede fiel e recorrente por vários motivos, que sempre se mostram presentes: localização perfeita; café da manhã espetacular; excelente estrutura de wellness, com quadra de tênis e sala de massagem (instalações que usei na minha última estadia) impecáveis; e staff gentil, disponível e muito bem treinado.

Cons:

Não tenho reclamações a fazer.

2026-09-16 • via Nuitee
L
Luciana • couple • br
10
Melhor hotel
Pros:

Esse é meu hotel de preferência em SP há muitos anos e só me alegra em ver como está cada vez melhor. Serviço impecável, staff mega treinado, quartos renovados, excelente café da manhã e a melhor localização possível para meus interesses. Estão de parabéns, desde a chegada até o check out.

Cons:

Nada.

2026-09-15 • via Nuitee
A
Adelia • couple • br
10
Bem localizado e confortável
Pros:

Funcionários educados, gentis. Cama super confortável. Café da manhã com muitas opções e bem servido. Localização maravilhosa.

Cons:

nada

2026-09-15 • via Nuitee
M
Manuella • couple • br
8
Pros:

Suite nova, muito boa .

Cons:

Não gostei do cheiro dos produtos de higiene pessoal , também não gostei das pantufas serem usadas .

2026-09-15 • via Nuitee
E
Eduardo • solo_traveller • br
10
Pros:

Excelente localização. Beleza do hotel. Quarto espaço e confortável.

2026-09-12 • via Nuitee
V
VITAL • extended_group • br
9
2026-09-11 • via Nuitee
A
Alberto • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Le falta remodelación

2026-09-11 • via Nuitee
J
JUAN PABLO • couple • uy
8
Volvería
Pros:

Todo

Cons:

Ducha pequeña

2026-09-10 • via Nuitee
M
Michaella • couple • br
7
2026-09-10 • via Nuitee
M
Martin • solo_traveller • uy
10
2026-09-10 • via Nuitee
M
Martin • solo_traveller • uy
10
2026-09-10 • via Nuitee
P
POLIANA • couple • br
8
Ótima localização
Pros:

Café da manhã. Simpatia e cordialidade de toda equipe . Localização próxima com ótimos restaurantes

Cons:

Decoração dos quartos (MINHA ACOMODAÇÃO FOI DELUXE KING). Chuveiro demorava bastante para aquecer. Academia precisa de manutenção. Toalhas de banho e roupões bastante simples. Não tem máquina de café nos quartos

2026-09-10 • via Nuitee
M
Maria Gorete • solo_traveller • br
10
2026-09-09 • via Nuitee
A
Andrea • family_with_children • br
9
Hotel excelente no coração do Itaim
Pros:

A localização é excelente, bem perto de vários restaurantes do Itaim. Além disso, gostei do tamanho do quarto, da cama confortável e da roupa de cama e de banho de excelente qualidade.

Cons:

Acho que pelo tamanho do quarto daria para oferecer cama extra ou colocar um sofá cama para 3 pessoas poderem ficar juntas.

2026-09-09 • via Nuitee
B
Bruno • family_with_children • br
10
2026-09-08 • via Nuitee
E
Edson Faustino • couple • br
8
2026-09-08 • via Nuitee
P
Paula • couple • ie
7
Could be better
Pros:

Hall is nicely decorated

Cons:

It was not well kept and cleanliness could be improved

2026-09-08 • via Nuitee
A
ALDA MARIA • couple • br
10
Ótimo custo - benefício
Pros:

Localização

Cons:

Tudo ótimo

2026-09-08 • via Nuitee