Quality Inn & Suites Bensalem

Hotels
•
Quality Inn
5.3 (681 reviews)
3671 Street Road , Bensalem , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Clean
Friendly service
Good location
Cons:
Dirty rooms
Roach infestations
Poor amenities

Categories

Cleanliness
3.8
Multiple complaints about dirtiness, including roaches and unclean sheets.
Service
7.8
Some positive mentions of friendly staff, but overall inconsistent.
Location
6.8
Location praised for its convenience but affected by safety concerns.
Room Quality
3.8
Reported issues with room cleanliness, comfort, and unsatisfactory amenities.
Amenities
4.8
Limited amenities with negative mentions regarding breakfast and general upkeep.
Value for Money
4.8
Overall poor condition suggests guests feel they didn’t get their money’s worth.
Food and Beverage
5.8
Breakfast options available but often reported as lacking variety and quality.
Overall Experience
4.8
Overall negative experiences, with many guests expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:26

Property Description

Convenient Location: Just 1 mile from the Philadelphia Park Casino and Racetrack.
Comfortable Accommodations: Stylish rooms with neutral decor and modern amenities.
Nearby Attractions: Easily accessible to Franklin Mills Outlet Mall and Sesame Place theme park.

To book your stay at Quality Inn & Suites Bensalem, visit our website or call us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.3
Based on 681 reviews
Cleanliness: 3.8
Service: 7.8
Location: 6.8
Room Quality: 3.8
Amenities: 4.8
Value for Money: 4.8
Food and Beverage: 5.8
Overall Experience: 4.8
P
philip • couple • us
1
Didn’t stay there at all the place smells and is very dirty and a plan old shit hole
Pros:

Shit hole all around

Cons:

Everything dirty and nasty just a plan old shit hole

2026-05-27 • via Nuitee
P
philip • extended_group • us
1
2026-05-27 • via Nuitee
M
McNally • family_with_children • us
1
Pros:

The Waffle maker in the kitchen.

Cons:

The breakfast did not compliment a free breakfast. There was only few pieces of bread pastries, coffee teas with no tea bags, no eggs, no sausage, No bacon oatmeal. The fun desk could not find my reservation.I had to stay up all night and check-in the morning.

2026-05-26 • via Nuitee
D
Diane • family_with_children • us
1
Avoid at all costs
Pros:

Absolutely nothing

Cons:

The parking lot had what appeared to have drug issues
The hotel was filthy and smelled like an ashtray
The elevator had food crumbs everywhere
The room had random puddles
The bathroom was disgusting

2026-05-24 • via Nuitee
M
Miriam • couple • us
1
It was ok
Pros:

It’s nears stores

Cons:

It was filthy dirty with wholes on the walls, dirty walls as well rooms were not clean floors had dust, crumbs. As well no secured doors anyone could go in and out the hotel don’t need room key. Don’t recommend staying there with children.

2026-05-20 • via Nuitee
V
Vincent • solo_traveller • us
10
2026-05-18 • via Nuitee
Y
Yves • couple • us
10
Good
Pros:

I like the property

Cons:

Customer service

2026-05-17 • via Nuitee
L
Leon • solo_traveller • us
5
2026-05-15 • via Nuitee
S
Sree Krishna • couple • us
2
2026-05-09 • via Nuitee
D
Deanne • couple • us
6
2026-05-07 • via Nuitee
P
Pamela • couple • us
1
2026-05-01 • via Nuitee
• solo_traveller • us
3
2025-12-19 • via Nuitee
J
jomiclary • family_with_children • do
10
Pros:

Very clean

2025-12-17 • via Nuitee
T
Theresa • family_with_children • us
8
Pros:

It was convenient and the front desk lady was very nice.

Cons:

The heat did not work,blowed cool air and the hot water was out,it was fixed before we left.

2025-12-15 • via Nuitee
K
Khamidzhon • solo_traveller • us
10
2025-12-11 • via Nuitee
A
Akmal • solo_traveller • us
4
2025-12-09 • via Nuitee
J
Jeremy • couple • us
1
2025-12-06 • via Nuitee
P
Philip • couple • us
8
Pros:

Location

Cons:

Needs repairs

2025-12-04 • via Nuitee
M
megan • couple • us
1
I paid for a king, they gave a double bed with dirty sheets broken phone, wall between beds was on the floor and again i
Pros:

Nothing. It was dirty and disgusting.

Cons:

Everything. The only thing decent was the front desk and foyer.

2025-12-04 • via Nuitee
P
Prince San • family_with_children • in
5
2025-12-02 • via Nuitee