Ibis Monterrey Valle

Hotels
•
ibis
7.6 (1247 reviews)
Avenida Lazaro Cardenas, 3000 Colonia Valle Oriente , Monterrey , MX
+52 81 8133 5050

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Cons:
Lack of cleanliness
Room condition issues

Categories

Cleanliness
6.8
Several reviews mentioned issues such as insects, lack of cleaning, and hair found in rooms.
Service
8.76
The staff's professionalism and attitude were frequently praised, though some negative comments were made about reception.
Location
9.3
Multiple reviews applauded the excellent location of the hotel, highlighting its convenience.
Room Quality
6.26
Many reviews criticized the size and condition of the rooms, indicating a lack of amenities.
Amenities
6.79
Guests pointed out the absence of essential amenities like air conditioning and mini bars.
Value for Money
7.25
Some guests felt the price did not match the quality of the accommodations and services received.
Food and Beverage
7.8
While food and dining services received limited comments, the breakfast hours were noted as needing improvement.
Overall Experience
7.86
The overall sentiment was mixed; while some aspects were appreciated, others significantly detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:44

Property Description

Modern Hotel with Free Wi-Fi and 24-Hour Snack Service

City Views and Mexican Cuisine

Experience city views and enjoy Mexican cuisine at the hotel's restaurant. The varied buffet breakfast is available daily from 06:30, ensuring a delicious start to your day.

Convenient Location in Financial District

Situated in the San Pedro Garza Garcia financial district, the hotel is just 700 meters from the San Agustin Shopping Centre. With Monterrey Airport only a 30-minute drive away, the hotel offers a convenient location for business and leisure travelers alike.

Book your stay at Ibis Monterrey Valle for a modern and comfortable experience in Monterrey.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

7.6
Based on 1247 reviews
Cleanliness: 6.8
Service: 8.76
Location: 9.3
Room Quality: 6.26
Amenities: 6.79
Value for Money: 7.25
Food and Beverage: 7.8
Overall Experience: 7.86
C
Carla Judith • couple • mx
8
Pros:

The location is excellent, the breakfast is very convenient and the rooms and beds were a good size. Perfect for a couple of nights if you have things to do in the city. The staff was really useful and helpful! The hotel also offers laundry service, temporary luggage storage and parking.

Cons:

The temperature was too cold some of the days, the sheets were a bit stiff and the bathroom shower leaked into the floor. The bathroom also did not have a proper towel hanging place.

2026-10-30 • via Nuitee
A
Aurora • family_with_children • us
9
Sufficiently Comfortable
Pros:

Sufficiently comfortable

Cons:

2 things 1. No towel for the bathroom floor 2. Breakfast had a basket of eggs and there were no instructions for these eggs so I assumed they were hard boiled eggs and they were not. I highly recommend signage that the eggs were raw .

2026-10-27 • via Nuitee
P
primavera • couple • mx
8
AGUSTO
Pros:

UBICACION

Cons:

NO TIENE DESAYUNO NO PLANCHA EN LAS HABITACIONES

2026-10-26 • via Nuitee
N
Nuno • couple • pt
6
2026-10-26 • via Nuitee
상화 • family_with_children • mx
1
Cons:

Old

2026-10-26 • via Nuitee
N
Nuno • solo_traveller • pt
6
2026-10-26 • via Nuitee
L
Luis Miguel • couple • co
6
Hotel de paso
Pros:

Buena locación a un precio razonable en la zona

Cons:

Los baños se sienten muy antiguos y de poca higiene. Además, el personal que nos recibió tiene pésima actitud.

2026-10-24 • via Nuitee
C
Claudia iveth • solo_traveller • mx
9
Pros:

Todo bien

2026-10-22 • via Nuitee
O
Osornio • solo_traveller • mx
10
Encantadora.
Pros:

Las chicas que me atendieron tanto en recepción como en el restaurante, extraordinarias. Las felicito. Y la comida deliciosamente preparada.

2026-10-21 • via Nuitee
H
Hookyung • family_with_children • kr
5
2026-10-20 • via Nuitee
M
María Fernanda • family_with_children • cr
4
Pros:

La ubicación

Cons:

El pésimo servicio al cliente del personal que tienen
Las fotos no se parecen a la habitación real.

2026-10-19 • via Nuitee
A
Alexis Armando • couple • mx
9
Buena
Pros:

La ubicacion, y a pesar de ser una zona muy concurrida el precio es muy accesible

Cons:

todo estubo excelente

2026-10-13 • via Nuitee
S
sergio • solo_traveller • mx
7
Pros:

Ubicación

Cons:

Cuarto demasiado pequeños y se escuchan otras habitaciones, demasiado caro los precios para la calidad, aparte el desayuno buffet elevado de precio

2026-10-13 • via Nuitee
J
Junior • couple • us
10
2026-10-12 • via Nuitee
V
Villarreal • couple • mx
8
Pros:

La ubicación es excelente en el corazón de San Pedro.

2026-10-12 • via Nuitee
V
Victor • solo_traveller • mx
8
2026-10-10 • via Nuitee
N
NAYELI • solo_traveller • mx
10
muy buena
2026-10-07 • via Nuitee
J
JOSE MIGUEL • solo_traveller • mx
7
No pude facturar en el número que me dijero,
Pros:

La ubicación

Cons:

Se sentía viejo.

2026-09-15 • via Nuitee
M
Marco • solo_traveller • us
10
2026-09-12 • via Nuitee
S
Sergio • solo_traveller • mx
6
Pros:

La ubicación.

Cons:

Es hotel se ve viejo, descuidado, obsoleto. La puerta del baño no cerraba, se salía el agua del inodoro, el teléfono no servia, las toallas están muy viejas, no cuenta con gimnasio.

2026-09-11 • via Nuitee