Ibis Monterrey Valle

Hotels
•
ibis
7.6 (1247 reviews)
Avenida Lazaro Cardenas, 3000 Colonia Valle Oriente , Monterrey , MX
+52 81 8133 5050

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Cons:
Lack of cleanliness
Room condition issues

Categories

Cleanliness
6.8
Several reviews mentioned issues such as insects, lack of cleaning, and hair found in rooms.
Service
8.76
The staff's professionalism and attitude were frequently praised, though some negative comments were made about reception.
Location
9.3
Multiple reviews applauded the excellent location of the hotel, highlighting its convenience.
Room Quality
6.26
Many reviews criticized the size and condition of the rooms, indicating a lack of amenities.
Amenities
6.79
Guests pointed out the absence of essential amenities like air conditioning and mini bars.
Value for Money
7.25
Some guests felt the price did not match the quality of the accommodations and services received.
Food and Beverage
7.8
While food and dining services received limited comments, the breakfast hours were noted as needing improvement.
Overall Experience
7.86
The overall sentiment was mixed; while some aspects were appreciated, others significantly detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:44

Property Description

Modern Hotel with Free Wi-Fi and 24-Hour Snack Service

City Views and Mexican Cuisine

Experience city views and enjoy Mexican cuisine at the hotel's restaurant. The varied buffet breakfast is available daily from 06:30, ensuring a delicious start to your day.

Convenient Location in Financial District

Situated in the San Pedro Garza Garcia financial district, the hotel is just 700 meters from the San Agustin Shopping Centre. With Monterrey Airport only a 30-minute drive away, the hotel offers a convenient location for business and leisure travelers alike.

Book your stay at Ibis Monterrey Valle for a modern and comfortable experience in Monterrey.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

7.6
Based on 1247 reviews
Cleanliness: 6.8
Service: 8.76
Location: 9.3
Room Quality: 6.26
Amenities: 6.79
Value for Money: 7.25
Food and Beverage: 7.8
Overall Experience: 7.86
J
JOSE MIGUEL • solo_traveller • mx
7
No pude facturar en el número que me dijero,
Pros:

La ubicación

Cons:

Se sentía viejo.

2026-09-15 • via Nuitee
M
Marco • solo_traveller • us
10
2026-09-12 • via Nuitee
S
Sergio • solo_traveller • mx
6
Pros:

La ubicación.

Cons:

Es hotel se ve viejo, descuidado, obsoleto. La puerta del baño no cerraba, se salía el agua del inodoro, el teléfono no servia, las toallas están muy viejas, no cuenta con gimnasio.

2026-09-11 • via Nuitee
A
Alejandro • couple • mx
4
2026-09-08 • via Nuitee
M
Miguel • solo_traveller • mx
10
COMODIDAD
Pros:

TODO OK

Cons:

TODO OK

2026-09-07 • via Nuitee
M
Miguel • solo_traveller • mx
10
COMODIDAD
Pros:

COMODIDAD Y UBICACIÓN

Cons:

TODO OK

2026-09-07 • via Nuitee
M
Miguel • solo_traveller • mx
10
COMODIDAD
Pros:

UBUCACION

Cons:

TODO OK

2026-09-07 • via Nuitee
V
Villarreal • couple • mx
10
2026-09-05 • via Nuitee
G
Gzz de la peña • solo_traveller • mx
5
Pros:

La ubicación

Cons:

Nunca me dieron el servicio de limpieza en la habitación

2026-09-03 • via Nuitee
V
Vanessa • solo_traveller • gt
9
Pros:

La ubicación

2026-09-03 • via Nuitee
P
primavera • couple • mx
9
AGRADABLE
Pros:

UBICACION

Cons:

NO HABIA PLANCHA EN EL CUARTO

2026-09-02 • via Nuitee
A
Alejandra • solo_traveller • gt
9
Muy buena
Pros:

Desayuno excelente y delicioso. Instalaciones super

Cons:

El primer día que llegue me dieron una habitación para personas discapacitadas cuando yo ya había reservado una habitación estándar por una semana y me dijeron que por haber llegado muy noche no me podían dar una habitación estándar lo cual me pareció inadecuado

2026-09-01 • via Nuitee
M
Molina • solo_traveller • mx
7
2026-08-31 • via Nuitee
R
Roxana Edith • solo_traveller • mx
10
2026-08-31 • via Nuitee
K
Karem Mariel • family_with_children • mx
10
no comments
Pros:

no comments

Cons:

no comments

2026-08-28 • via Nuitee
H
Héctor • solo_traveller • mx
8
Parking lot
Pros:

La ubicación

Cons:

Lo relacionado al estacionamiento. Cuando se satura no hay cajones para estacionar el auto. Y te cobran 150 pesos

2026-08-27 • via Nuitee
J
Jorge • couple • co
7
2026-08-27 • via Nuitee
Y
YOSHIKI • solo_traveller • jp
7
Pros:

フロントに色々相談しましたがとても愛想も良く助けてもらいました。ありがとう！

Cons:

部屋に冷蔵庫がないためフロントに預ける必要があったこと。
ただしフロントの冷蔵庫は大きいため特大の牛乳等も預けられたのは有難かったです

2026-08-26 • via Nuitee
B
Blondie • solo_traveller • mx
6
2026-08-24 • via Nuitee
M
Martha Patricia • solo_traveller • mx
9
Excelente lugar, bien ubicado, buen precio.
Pros:

Excelente ubicación.

Cons:

Todo bien.

2026-08-24 • via Nuitee