American Inn of Bethesda

I stayed at this inn for two days and wanted an invoice when I checked out but they said they don't have that since I booked my stay through a 3rd party website. I got with booking.com some weeks later and they said the property would have to give me that. They kept tossing me back and forth and it wasn't fun. I don't see how they couldn't give me proof that I stayed on their property and need the zero balance receipt to get my money back as my stay was 'posed be paid for by someone else but they needed proof of my stay and the amount I paid. I don't think I'll ever be doing anything here again as they've stressed me so much and booking.com did help me to the best of their ability but American inn? I regret staying there cause now, I can't get my money back and all they had to do was give me a damn receipt. Never in my whole life have I heard that a hotel don't give out receipt/invoice for your stay there.

the room was infested with roaches. We could not sleep because the roaches were everywhere! dirty place

Hotel is in need of a refresh

I completely understand that this is a three-star hotel, so I was not expecting luxury or high-end facilities. However, I do believe there are basic standards of maintenance and comfort that should be met regardless of the hotel category.

The bathroom was probably the most disappointing part of the stay. There was a slight sewage smell, the light flickered constantly, and the bathtub faucet was loose and rusty. Overall, the bathroom felt very dated and, more importantly, poorly maintained.

Another major issue was the air conditioning, which was extremely noisy. At night, you basically had to choose between turning it off and sleeping in silence but feeling too warm, or keeping the room at a comfortable temperature while dealing with constant noise.

The location is excellent, but unfortunately the condition and maintenance of the facilities did not match it. I was not expecting anything luxurious, just a clean, functional, and comfortable place to stay. With some much-needed maintenance and updating, the experience could be significantly improved.

It smelt like pee as soon as I walked in , was charged 20 dollar parking even tho I didn’t park at the hotel , the tub was insanely disgusting there were nasty streaks coming from the tub I asked for a refund and didn’t receive it

Parking

Literal roach motel. Had two roaches in our room and others squished on the walls. Pool was blocked off and found out they will likely not keep it operating which was the only reason why I booked the hotel. Carpet was sticky and had old gum squished into it. Room had horrible odor that just wouldn't dissipate despite running AC all day long. Towel rack fell off and room service propped it up rather than having someone fix it. I don't write reviews but this was the grossest hotel i've been at in the US.

Everything was good

Meubles vétustes
Moquette usagée