Staybridge Suites Grand Rapids-Kentwood by IHG

Hotels
•
Staybridge Suites
7.7 (291 reviews)
3000 Lake Eastbrook Boulevard , Grand Rapids , US
+1 616-464-3200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Nice pool area
Cons:
Unclean rooms
Hard beds
Value for money concerns
Sofa bed issues

Categories

Cleanliness
6.45
Multiple reviews cited that the rooms were not cleaned thoroughly, stained sheets, and unpleasant odors.
Service
8.95
Staff were consistently described as friendly and helpful.
Location
8.95
Convenient location with close proximity to amenities.
Room Quality
7.45
Mixed sentiments with both positive and negative mentions regarding room size and comfort.
Amenities
7.95
Nice outdoor pool and good amenities, but some issues with the hot tub and sofa beds.
Value for Money
6.45
Some guests felt it wasn't worth the price paid due to various issues.
Food and Beverage
7.95
Good breakfast offerings but some disappointment in dinner quality.
Overall Experience
7.45
Overall experience was average with good and bad aspects across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:52

Property Description

Convenient Location
Located just 1 block from the bustling shops and restaurants of 28 street, Staybridge Suites Grand Rapids – Kentwood offers a prime spot for exploring the city.

Amenities Galore
Enjoy daily breakfast, an outdoor pool with a hot tub, full kitchenettes in guest suites, and free Wi-Fi. The hotel also boasts a fitness center, business center, and a relaxing library with board games and books.

Nearby Attractions
With John Ball Zoo and Devos Place a short drive away, and only 5 miles from Gerald R. Ford International Airport, this hotel is the perfect base for both leisure and business travelers.

Book your stay now at Staybridge Suites Grand Rapids – Kentwood for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GRR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 291 reviews
Cleanliness: 6.45
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 6.45
Food and Beverage: 7.95
Overall Experience: 7.45
V
Velazquez • couple • us
6
2026-09-17 • via Nuitee
C
China • couple • us
10
2026-09-15 • via Nuitee
C
Chynna • couple • us
7
2026-09-13 • via Nuitee
A
Axel • solo_traveller • us
8
2026-09-11 • via Nuitee
G
Ghuman • family_with_children • us
9
2026-09-09 • via Nuitee
E
Emily • solo_traveller • us
10
2026-09-09 • via Nuitee
M
Mudarth • couple • ca
10
Well priced , clean and good rooms.
Pros:

Nice place

Cons:

Na

2026-09-08 • via Nuitee
D
Diane • solo_traveller • us
10
Pros:

When I complimented the manager on a well-run hotel he immediately credited his staff. The property was well maintained, super clean, breakfast was great. Will definitely stay here again when in the area.

2026-09-03 • via Nuitee
J
Janessa • extended_group • us
8
2026-09-01 • via Nuitee
S
Shea • couple • us
10
It was a pleasure staying here. The staff was exceptionally helpful and friendly!
2026-08-28 • via Nuitee
S
Samie • couple • us
3
Cons:

At one point all the water was just hot for about an hour. Could not use any of the sinks or shower without burning out hands. Was also charged twice for the room an was told it was the security deposit (the deposit was 75 not the full price of the room) i had to dispute it with my bank

2026-08-18 • via Nuitee
S
sam • solo_traveller • ca
10
Pros:

Staff was friendly, Hotel was nice, pool area was well kept as was the Hotel. Bed was extremely comfortable!

Cons:

Breakfast was OK but oatmeal was runny and I couldn't find cream for my coffee

2026-08-08 • via Nuitee
L
Logan • couple • us
5
2026-07-19 • via Nuitee
M
Marissa • couple • us
9
2026-07-18 • via Nuitee
S
Staus • family_with_children • us
8
Pros:

The breakfast was average, but served our needs. We liked the yogurt parfaits.

Cons:

The eggs were not very good, but edible

2026-07-15 • via Nuitee
H
Hammel • solo_traveller • us
9
2026-07-06 • via Nuitee
I
Ikeda • couple • us
10
Family enjoyed our getaway
Pros:

Booking.com

Cons:

Location

2026-07-04 • via Nuitee
B
BRIAN • couple • us
9
Pros:

Good location

2026-06-29 • via Nuitee
B
Bel • solo_traveller • ca
8
2026-06-22 • via Nuitee
B
Baleigh • couple • us
10
2026-06-16 • via Nuitee