Segovia Regency

Hotels
8.3 (2042 reviews)
Avenida Chapultepec 328 , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Value for money
Good food
Cons:
Cleanliness issues
Old facilities
Variable service quality

Categories

Cleanliness
6.51
Some rooms were not clean, with dirty sinks and bad odors.
Service
8.98
Service was considered standard, with some staff being very helpful.
Location
9.52
Perfect location for easy mobility, close to metro and main attractions.
Room Quality
7.47
Rooms are adequate, but some are old and uncomfortable.
Amenities
8
Basic amenities; some rooms lack an AC.
Value for Money
8.96
Good value for what you pay, despite some issues.
Food and Beverage
8.51
Restaurant food was good, but there were service issues.
Overall Experience
8.48
Overall experience was positive, but had notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:24

Property Description

Luxurious Accommodations
The Segovia Regency Hotel offers spacious and elegantly designed rooms, providing a comfortable and relaxing atmosphere for guests to unwind after a long day of work or exploration.

Convenient Location
Located in the heart of the city, our hotel provides easy access to major business centers, tourist attractions, and shopping venues, making it convenient for all types of travelers.

Exceptional Service
Our dedicated staff members are committed to ensuring that every guest experiences top-notch service and hospitality throughout their stay, creating memorable moments and exceeding expectations.

Book your stay at the Segovia Regency Hotel now and indulge in a truly special hotel experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that when reserving more than 10 rooms group policies will apply. Please contact the property with the details provided in your confirmation for instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2042 reviews
Cleanliness: 6.51
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.48
R
Reyna Sarai • solo_traveller • mx
8
Pros:

Estaba bien ubicado y bastante cómodo

2026-06-06 • via Nuitee
L
Lopez • extended_group • mx
8
Muy buen para el precio
Pros:

Su ubicación y precio

Cons:

Es muy antiguo

2026-06-06 • via Nuitee
D
Diana Karen • couple • mx
6
Está bien
Pros:

Ubicación. Servicio

Cons:

Las habitaciones no cuentan con aire acondicionado y creo que es muy importante que remarquen esa información. Hacía calor la mayor parte del tiempo. Lo bueno del servicio es que nos ofrecieron un ventilador portátil, sin eso hubiera sido una estancia muy mala

2026-06-06 • via Nuitee
M
Mohamed • solo_traveller • qa
9
2026-06-06 • via Nuitee
J
Jesus Alberto Bernal Lopez • solo_traveller • mx
8
Agusto
Pros:

Muy tranquilo y buena ubicación

Cons:

Falta aire acondicionado para temporada de calor es necesario

2026-06-04 • via Nuitee
M
maria fernanda • couple • mx
10
muy cómodo y tranquilo
Pros:

todo

2026-06-04 • via Nuitee
N
Nizayaa • solo_traveller • mx
10
2026-06-03 • via Nuitee
G
Garcia • family_with_children • mx
10
Pros:

Excelente ubicación por el mejor precio

2026-06-02 • via Nuitee
A
Ana Carolina • extended_group • br
5
Decepcionante
Pros:

O único ponto positivo é a localização do hotel, que fica em uma região central com fácil acesso para tudo.

Cons:

O quarto era escuro e sem ventilação. Não possuía ar condicionado, tinha apenas uma janela grande que era vedada e duas portinhas basculantes próximas ao teto, por onde entrava um pouco de ar. As instalações são muito antigas, com carpete, o que desencadeou uma alergia em mim e na minha amiga. Além disso, a janela não tem isolamento acústico, então, como o hotel fica em uma avenida movimentada, havia barulho de carro a noite toda. Os atendentes eram muito mau humorados. A água do chuveiro só saia no meio, como se fosse uma bica de água.

2026-06-02 • via Nuitee
D
david • solo_traveller • au
10
Great place
Pros:

Location

Cons:

Nothing

2026-06-02 • via Nuitee
F
Fernanda • solo_traveller • mx
10
2026-06-01 • via Nuitee
R
Roberto • solo_traveller • mx
10
2026-06-01 • via Nuitee
E
Erika • solo_traveller • mx
8
Pros:

Lo céntrico del hotel, que está limpio.

Cons:

Tiene algunos imperfectos en las luces, me comentaron que están arreglandolas.

2026-06-01 • via Nuitee
F
Felipe de Jesus • extended_group • mx
8
Excelente ubicacion a precio accesible
Pros:

Excelente ubicacion

Cons:

Pocos contactos y luces bajas

2026-06-01 • via Nuitee
C
cinthia jaqueline • solo_traveller • mx
7
2026-06-01 • via Nuitee
P
Paula Regina • solo_traveller • br
10
2026-05-31 • via Nuitee
L
Lopez • solo_traveller • mx
8
Pros:

El servicio de restaurante

Cons:

Las puertas de la ducha muy angosto

2026-05-31 • via Nuitee
E
Eloisa • solo_traveller • mx
8
Pros:

La ubicación

Cons:

No había plancha.

2026-05-30 • via Nuitee
A
Angel • family_with_children • mx
8
2026-05-30 • via Nuitee
E
Edgar Andres • solo_traveller • mx
10
2026-05-29 • via Nuitee