Segovia Regency

Hotels
8.3 (2193 reviews)
Avenida Chapultepec 328 , Mexico City , mx
+52 55 5525 0388

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Great location
Value for money
Good food
Cons:
Cleanliness issues
Old facilities
Variable service quality

Categories

Cleanliness
6.51
Some rooms were not clean, with dirty sinks and bad odors.
Service
8.98
Service was considered standard, with some staff being very helpful.
Location
9.52
Perfect location for easy mobility, close to metro and main attractions.
Room Quality
7.47
Rooms are adequate, but some are old and uncomfortable.
Amenities
8
Basic amenities; some rooms lack an AC.
Value for Money
8.96
Good value for what you pay, despite some issues.
Food and Beverage
8.51
Restaurant food was good, but there were service issues.
Overall Experience
8.48
Overall experience was positive, but had notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:24

Property Description

Luxurious Accommodations
The Segovia Regency Hotel offers spacious and elegantly designed rooms, providing a comfortable and relaxing atmosphere for guests to unwind after a long day of work or exploration.

Convenient Location
Located in the heart of the city, our hotel provides easy access to major business centers, tourist attractions, and shopping venues, making it convenient for all types of travelers.

Exceptional Service
Our dedicated staff members are committed to ensuring that every guest experiences top-notch service and hospitality throughout their stay, creating memorable moments and exceeding expectations.

Book your stay at the Segovia Regency Hotel now and indulge in a truly special hotel experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that when reserving more than 10 rooms group policies will apply. Please contact the property with the details provided in your confirmation for instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

8.3
Based on 2193 reviews
Cleanliness: 6.51
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.48
M
Matthew • couple • au
9
Great value for money, happy with our stay.
Pros:

Great location, safe, clean, 24hr front desk.

Cons:

No aircon in the room.

2026-07-25 • via Nuitee
E
Elliot FER Espinosa • solo_traveller • mx
7
Pros:

La ubicacion

Cons:

En general la habitación no tenía aire acondicionado y parecia que olía a encerrado

2026-07-25 • via Nuitee
S
SORAIDA • solo_traveller • mx
10
bonito hotel con una excelente ubicación y precio muy accesible
Pros:

la ubicacion la comida y la atenión del personal

Cons:

nada todo estuvo excelente

2026-07-24 • via Nuitee
J
Julio Alberto • family_with_children • mx
8
Estuvo muy bien para lo que lo ocupamos.
Pros:

La ubicación y el restaurante

Cons:

NO cuentan con servicio de plancha.

2026-07-24 • via Nuitee
R
Roldán • family_with_children • mx
10
Excelente
Pros:

Todo excelente

Cons:

Todo nos gustó

2026-07-24 • via Nuitee
O
Ochoa Anguiano • solo_traveller • mx
8
Pros:

Personal amable

Cons:

No tengo opinión.

2026-07-23 • via Nuitee
M
Matheus • solo_traveller • br
8
2026-07-23 • via Nuitee
G
Georyanis • solo_traveller • mx
10
Pros:

La tranquilidad

Cons:

Todo me gustó

2026-07-22 • via Nuitee
V
Vel • family_with_children • mx
9
Hotel céntrico, calidad precio excelente!
Pros:

La ubicación es excelente, ya que acudimos al CAS y realmente está cerca, además lugares turísticos en los que podemos ir sin llevar coche.

Cons:

Lo único que no me gustó es que no tiene clima, la verdad nos tocó una noche calurosa y fue un poquito incómodo.

2026-07-22 • via Nuitee
J
Jose • family_with_children • mx
6
Everything was great.. except the bad smell of urine
Pros:

Service was great . Location is great

Cons:

The room it self wasn’t very clean , the floor smelled very strong like pee/urine right in between the two beds.

2026-07-21 • via Nuitee
Y
yaremix • solo_traveller • mx
10
2026-07-21 • via Nuitee
G
Gerard • solo_traveller • gb
5
2026-07-20 • via Nuitee
L
Luis • extended_group • mx
8
Muy bien
Pros:

La ubicación

Cons:

Que no tenía plancha en la habitación para mis prendas

2026-07-20 • via Nuitee
I
Israel • solo_traveller • mx
9
2026-07-19 • via Nuitee
S
Susana • solo_traveller • mx
10
Cons:

Qué no tuviera más ventilación la habitación.

2026-07-19 • via Nuitee
A
Ana • couple • gt
8
Volvería a alojarme
Pros:

La ubicación es excelente

Cons:

Las habitaciones que dan a la calle no tienen ventanas que aíslen el ruido

2026-07-18 • via Nuitee
M
Myriam • couple • gt
10
2026-07-18 • via Nuitee
C
Carolina • solo_traveller • mx
7
Pros:

Buenísima ubicación y con estacionamiento gratis

Cons:

Llegamos de noche tarde y acabacan de fumigar la habitación, al principio pensé que era un olor de fuera pero al cerrar la ventana para dormir el olor a pesticida se concentró, me dolió la cabeza no pude dormir además de ruido ya que nos tocó habitación a bordo de la calle. A la mañana siguiente pedí que me cambiaran de habitación y se solucionaron ambos problemas pero la habitación estaba sucia.

2026-07-18 • via Nuitee
İrem • solo_traveller • tr
6
2026-07-18 • via Nuitee
S
Silvia • solo_traveller • cl
9
Pros:

Me siento como en mi casa

Cons:

Todo muy bien

2026-07-17 • via Nuitee