The Park New Delhi

Hotels
8.2 (2468 reviews)
15 Parliament Street, Near Connaught Place , New Delhi , IN
+91 11 2374 3000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Helpful staff
Cons:
Room sizes are too small
Dilapidated conditions
Poor hospitality

Categories

Cleanliness
7.55
General concerns about the condition of the hotel.
Service
9.05
Staff were appreciated for their professionalism and attentiveness.
Location
8.55
Centrally located and favorable accessibility.
Room Quality
7.05
Some guests mentioned room size issues.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.05
Standard quality for this hotel tier.
Food and Beverage
8.55
Breakfast was more than adequate, positive remarks on dining.
Overall Experience
8.25
Generally positive with some negatives regarding service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:47

Property Description

Luxurious Stay Overlooking Historic Landmarks

Unbeatable Location: Immerse yourself in the heart of Delhi, steps away from iconic landmarks and vibrant shopping districts.

Artistic Ambiance: Experience a unique stay surrounded by art inspired by the elements of nature.

Glamorous Entertainment: Indulge in the vibrant nightlife with stylish bars and diverse dining options.

Ready to elevate your Delhi experience? Book your stay at THE Park New Delhi now!

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable). All international guests are required to present a valid passport and visa.

Please note that the complimentary internet facility is restricted to only 2 device. Charges are applicable for additional devices.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Jun 15, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

8.2
Based on 2468 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
P
Pravin • couple • in
10
2026-10-29 • via Nuitee
K
kajla • family_with_children • in
10
Pros:

Staff was courteous.Location is good.

2026-10-28 • via Nuitee
M
Mayuresh • couple • in
10
2026-10-27 • via Nuitee
B
Berry • family_with_children • gb
7
2026-10-23 • via Nuitee
R
Richard • family_with_children • fr
9
2026-10-22 • via Nuitee
D
David • solo_traveller • gb
5
Generally ok hotel that benefits from good location
Pros:

Hotel is simply ok while the lobby and restaurant are nice along with the staff being helpful and friendly, the best aspect of the hotel is the location.

Cons:

The hallway on my floor smelled musky and the lack of sound proofing in the room didn’t feel particularly private since normal volume levels in the hall sounded loud in the room. Furthermore, some parts of the hotel felt tired and it was disappointing to see that the nightclub/bar within the hotel was closed for renovation. Overall does not feel like a 5 star hotel.

2026-10-22 • via Nuitee
C
Christina • family_with_children • gb
1
5* hotel, 2* experience
Pros:

Some of the staff are lovely and try their best, others less so

Cons:

Complimentary one way airport transfer had to fight for and faulty towers style

Butler service non existent

Smell was awful throughout

Scruffy interior, broken furniture

Staining and marks on walls, tiles, carpets

Dangerous disabled room, grab rails hanging off and fell off again after repair

Damp carpet and bedding

Unable to leave hotel one day until 3pm as lifts out of order and water flooding

No disabled access to 3rd floor until night time

Room keys did not function, we had 5 rooms and every single key had to be reset several times

Shower did not drain at all well

Noise disturbance from refurbishment works

Poor communication in hotel crisis, disabled guest stuck on third floor for hours without access

Aircon not working

Poor customer service when raised concerns. Forced to pay full accommodation bill upon arrival despite funds blocking by hotel with my bank. Refused a discount for poor accommodation by 3 different "managers". Passed Policy is no refunds apparently. We did eventually reach an agreement but it was an unnecessary battle!

2026-10-21 • via Nuitee
S
Sana • family_with_children • in
1
2026-10-20 • via Nuitee
K
KUNAL • couple • in
10
2026-10-18 • via Nuitee
D
Dakshata • solo_traveller • in
9
2026-10-11 • via Nuitee
M
Muhammed • couple • ae
8
2026-10-10 • via Nuitee
T
TAM • solo_traveller • in
9
2026-10-09 • via Nuitee
B
Bibudh • extended_group • au
5
Dissatisfied
Cons:

Very old property. Despite the 5 star rating the rooms were mouldy.

2026-09-19 • via Nuitee
B
bedi • couple • in
7
2026-09-19 • via Nuitee
L
Lukas Imanuel • solo_traveller • de
7
2026-09-17 • via Nuitee
S
Suresh • couple • in
6
Pros:

Location and food quality

Cons:

Property needs maintenance

2026-09-15 • via Nuitee
N
Newman Batanayi • solo_traveller • zw
8
Pros:

The staff were excellent, the amenities were of good standard

2026-09-13 • via Nuitee
S
Simranjeet • couple • in
1
2026-09-05 • via Nuitee
L
lv • solo_traveller • in
8
出行方便，距离签证中心比较近
Pros:

地理位置优越

Cons:

房间有烟味，后面要求更换了房间，

2026-09-02 • via Nuitee
L
Lance Mumby • solo_traveller • au
1
Pros:

Nothing

Cons:

Hotel is being renovated

2026-08-31 • via Nuitee