Hotel Mercure Lisboa

Hotels
•
Mercure
8 (2395 reviews)
Av. José Malhoa 23 , Lisbon , pt
+351 21 720 8000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
6.83
Issues mentioned regarding poor cleanliness and broken fixtures.
Service
8.8
Staff received positive comments for their friendliness and support.
Location
9.34
Guests highlighted the ideal location of the hotel, close to transport.
Room Quality
7.79
Mixed sentiments due to several complaints about room conditions and amenities.
Amenities
6.82
Complaints about the condition of amenities such as the pool and heating.
Value for Money
7.78
Varied reactions suggest it is fair but needs improvement.
Food and Beverage
8.33
Generally positive remarks on breakfast & room service.
Overall Experience
8.3
Overall experience is seen as satisfactory with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:47

Property Description

Luxurious Top-Floor Pool

Experience luxury at Mercure Lisboa with a top-floor pool boasting glass walls and a roof, offering a unique swimming experience with panoramic views of the city.

Spacious Accommodation and Free Wi-Fi

Relax in the spacious air-conditioned rooms featuring large double-glazed windows and a seating area. Stay connected with free Wi-Fi access during your stay and enjoy the convenience of child services provided by the hotel.

Delicious Dining Options and Convenient Location

Indulge in traditional specialties and continental classics at the restaurant, or unwind at the lobby bar with a selection of fresh drinks and Portuguese wines. With Lisbon Zoo and Gulbenkian Museum just a short walk away, Mercure Lisboa offers a prime location for exploring the city.

Book now to experience the perfect blend of comfort and convenience at Mercure Lisboa!

Important information:

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that the credit card use for prepaid reservations must present at the time of check-in.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8
Based on 2395 reviews
Cleanliness: 6.83
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.3
M
Maribel • couple • es
7
Buena relación calidad precio para una estancia corta.
Pros:

Las instalaciones.

Cons:

Nos esperábamos más cerca la parada del metro, están haciendo obras y estaba aún más alejada. No había detalles en el baño, tan solo había dispensadores de jabón, papel higiénico y toallas. La bañera era algo vieja con muescas de golpes. No funcionaba el secador de pelo.

2026-08-15 • via Nuitee
C
carlos • family_with_children • fr
7
Decu de l hotel.
Pros:

L emplacement

Cons:

Chambre dans son jus pas a la hauteur des mercure que j ai deja pris.l hotel a besion d une remise a jour.
L acces au parking pour une grosse vpiture est une aventure avec un risque de frottement des pares chocs ous ailes arrieres.

2026-08-15 • via Nuitee
R
Romain • solo_traveller • fr
9
2026-08-14 • via Nuitee
P
Paola • extended_group • it
7
2026-08-14 • via Nuitee
M
magdalena • solo_traveller • es
10
Pros:

El personal muy amable atento , todas las instalaciones un 10 el desayuno perfecto,la piscina muy bien,el aparcamiento perfecto, bien de precio

2026-08-13 • via Nuitee
J
jürgen • solo_traveller • de
9
Pros:

Wir haben sehr gut geschlafen die Betten waren toll und die zimmertemperatur war perfekt das Frühstück war richtig lecker

Cons:

Der Hotel Pool auf dem Dach haben wir uns etwas schöner vorgestellt aber war ganz okay

2026-08-13 • via Nuitee
K
Kristina • solo_traveller • bg
10
2026-08-12 • via Nuitee
E
Emanuel • family_with_children • se
5
2026-08-11 • via Nuitee
C
Carla • couple • es
10
Perfección
Pros:

ME ENCANTÓ

2026-08-09 • via Nuitee
I
Iván • solo_traveller • es
9
Recomendable
Pros:

Habitación agradable y Confortable
Piscina ideal para refrescarse
Desayuno variable y croasanes muy ricos

Cons:

Pocas hamacas en la piscina, pocas plazas en parking interno.

2026-08-07 • via Nuitee
C
Carlos • extended_group • fr
9
2026-08-05 • via Nuitee
S
Santiago • couple • es
8
2026-08-04 • via Nuitee
N
Nhanquila • couple • be
9
2026-08-04 • via Nuitee
V
Veronica • solo_traveller • gb
10
Lovely weekend in Lisbon
Pros:

The service was excellent and the room was lovely too.

Cons:

I liked everything

2026-08-04 • via Nuitee
M
maria • couple • es
10
Todo bien
Pros:

En general todo perfecto

Cons:

La ubicación que quiza esta mas lejos de la cuenta

2026-08-04 • via Nuitee
L
Laborda • solo_traveller • es
8
2026-08-04 • via Nuitee
M
Malin • solo_traveller • se
7
Pros:

Rooftop pool

Cons:

Felt a tiny bit outdated

2026-08-03 • via Nuitee
E
elena • couple • it
8
Struttura nuova vicino alla stazione delle corriere comoda per spostarsi verso la costa . Colazione ottima cibo fresco e
Pros:

Personale molto gentile

2026-08-02 • via Nuitee
H
Henryk • couple • pl
8
Pros:

Miła obsługa. W hotelu czysto, wygodnie i cicho. Śniadanie dobre.

2026-07-25 • via Nuitee
H
Helder • extended_group • ao
7
2026-07-24 • via Nuitee