The Park Royal Hotel & Spa

Hotels
8.2 (3811 reviews)
Stretton Rd, Stretton , Warrington , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Room maintenance required
Excessive charges for pets

Categories

Cleanliness
6.78
Concerns about unclean pool and general maintenance in rooms.
Service
9.25
Staff were friendly and professional, with specific praise for Victoria.
Location
8.79
Good location noted, easy access to amenities.
Room Quality
7.74
Rooms were large but mentioned as tired in need of maintenance.
Amenities
7.77
Facilities were good but some services were not available (e.g., jacuzzi).
Value for Money
7.23
Some guests felt charges were excessive with no additional value.
Food and Beverage
9.28
Food praised as delicious with positive feedback on dining experiences.
Overall Experience
8.75
Overall stays were enjoyable with a mix of good and poor experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:28

Property Description

Luxurious Accommodations
The Park Royal, located in Stretton, offers spacious rooms with modern amenities including flat-screen TVs, free WiFi, and en-suite bathrooms.

State-of-the-Art Health Club
Guests can enjoy access to a top-notch health club featuring a gym, spa with a swimming pool, sauna, steam room, and whirlpool. Indulge in various treatments in the 7 massage rooms or unwind in the relaxation area.

Fine Dining at Topiary in the Park
Experience exquisite dining at the on-site restaurant offering an à la carte menu with a variety of English dishes, seafood, and game options.

Book your stay at The Park Royal now and enjoy luxury, relaxation, and top-notch amenities in Stretton!

Important information:

Children are welcome to use the swimming pool. However, please be aware there are specific times children can use the pool and children under 16 years of age must be accompanied by a parent/guardian.

Please see below our dedicated Children swim times:
09:00 – 12:00 each day
15:00 – 18:00 each day / 15:00 – 19:00 Friday & Saturday

Should guests wish to eat at the restaurant they are advised to reserve a table in advance.

Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8.2
Based on 3811 reviews
Cleanliness: 6.78
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 9.28
Overall Experience: 8.75
K
Krystyna couple gb
8
Pros:

The spa facilities are very good. The staff are all helpful and polite

2026-08-08 via Nuitee
G
Geoff couple gb
10
We enjoyed a short stay where we enjoyed lovely meals and spa facilities, friendly staff and a comfortable nights stay.
Pros:

Great location for our needs and the hotel facilities were superb

Cons:

Nothing - it suited us perfectly

2026-08-08 via Nuitee
C
Christopher couple gb
7
Quiet overnight stay….
Pros:

Good spa
Good food in restaurant/ breakfast.
Comfy bed
Generally clean and comfortable.
Friendly staff.

Cons:

Slightly outdated but still a good hotel to stay at.

2026-08-08 via Nuitee
K
Kathryn family_with_children gb
7
Tired hotel needing care and attention
Pros:

The staff were friendly and the swimming pool was great

Cons:

We went for a luxury hotel room, it was comfortable but tired. Breakfast was also very limited

2026-08-08 via Nuitee
S
Sally extended_group gb
9
2026-08-08 via Nuitee
M
Mummyof2boys2 NONE Swindon, Wiltshire, England
8
Customer service great but a little pricey
Pros:

Stayed here on route to catching the boat to Liverpool to the Isle of Man.
We had a family room which after one night the bed was so soft that we asked to change rooms which they did.

The breakfast was ok, the coffee machines not working for one morning, croissants weren’t re filled but we kept to toast and cold drinks and were fine.

The food in the bar was nice albeit a bit pricey.

The pool was enjoyed by the kids

2026-08-07 via Tripadvisor
R
Rachael extended_group gb
3
2026-08-07 via Nuitee
C
Caitlin couple gb
10
2026-08-07 via Nuitee
P
petersY4416JM Solo travel
10
Quality
Pros:

Lovely hotel, lovely staff, Victoria at reception was extremely helpful and always smiling. Definitely coming back.

2026-08-06 via Tripadvisor
E
Emma couple gb
10
Lovely clean hotel
Pros:

Very clean and tidy

Cons:

Not easy to find

2026-08-06 via Nuitee
S
Sarah couple gb
10
Wonderful stay and super service
Pros:

The staff were wonderful and leisure facilities great . Victoria on reception was great and the restaurant staff so efficient and attentive

Cons:

Loved it all

2026-08-06 via Nuitee
D
Dixon solo_traveller gb
9
2026-08-06 via Nuitee
M
michael couple gb
8
Nice 2 day stay but too corporate for us but really great staff
Pros:

Good location,staff were exceptional,helpful friendly and in good spirits. Room very good large and very clean. Good spa facilities.food great in restaurant

Cons:

Bigger than we thought very corporate wine very expensive and not good quality. Prices per bottle around £10 more than pub nearby and the pub had better wine.

2026-08-06 via Nuitee
D
DPS55 Couples Solihull, West Midlands, England
8
Nice room, good breakfast and great spa area.
Pros:

Nice room, good breakfast and great spa area. A flying one night visit where we were welcomed by a friendly lady on reception, and were pleasantly surprised with the room facilities and cleanliness. The view was nice and we used the spa for a couple of hours which was well equipped as was the gym.
Breakfast was great in the morning and overall we enjoyed the stay although we didn’t eat there in the evening or use the bar so are rating on limited experience.

2026-08-05 via Tripadvisor
B
Britannia18 Friends getaway Cheshire, England
10
First class experience!
Pros:

Outstanding spa break!! Customer service from Allison on reception, Donna Marie in the bar and mason in the restaurant was exceptional! The package was great value for money - the spa treatment was high standard - food in the restaurant was excellent. Three ladies who go regularly to spas - this was definitely one of the best! We’ll be back 😁😁😁

2026-08-05 via Tripadvisor
P
PESATRON NONE Shropshire, England
10
Excellent Staff
Pros:

Check in process was a pleasant experience with Laura who addressed a few of our requests.
Equally, all the staff were pleasant throughout our stay. Breakfast is good. Look forward to staying there again soon.

2026-08-05 via Tripadvisor
J
Janeyg solo_traveller gb
7
Friendly comfortable stay
Pros:

The staff are always friendly and pleasent and generally its a lovley hotel the room was clean and mostley well maintained

Cons:

The temperature of the room was a little high they did provide a fan but it wasnt much use. The bathroom could do with an update And the room service menu is a little restricted as a solo traveller i dont like eating in the restrauant

2026-08-05 via Nuitee
G
Geoff couple gb
10
2026-08-05 via Nuitee
K
Kim couple gb
10
Excellent
2026-08-05 via Nuitee
Z
Z7739DPhfh Business
6
Decent Hotel overall
Pros:

Room was nice. Spa was nice and easily accessible, with a bar at reception too.
I was working nights, and the 2pm fire alarm wake up wasn’t great. I’d of been fine with it , should it have been real, but I was a drill😔
Hey ho. Can’t be helped but it did ruin me for my night shift.
I’d happily stay here again, I might be putting a note on my booking that I’m working nights next time lol.

2026-08-04 via Tripadvisor