a&o Manchester City Centre

Hotels
•
A&O Hotels & Hostels
8.5 (6285 reviews)
21 Dickinson Street , Manchester , gb
+441615681000

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor service
Issues with cleanliness

Categories

Cleanliness
7.89
Some guests mentioned that the carpets were not very clean and there were issues with the toilet exhaust fans.
Service
7.86
Several reviews highlighted issues with staff being rude and unhelpful.
Location
9.4
Many guests praised the ideal location and its proximity to various attractions and restaurants.
Room Quality
7.85
Guests noted issues with uncomfortable beds and problems with room temperature.
Amenities
8.38
The hotel provided good amenities, but some equipment, like the gym, had issues.
Value for Money
8.84
The hotel is generally considered to be good value for its location and offerings.
Food and Beverage
8.89
Breakfast received positive remarks for quality.
Overall Experience
8.86
Despite some drawbacks, guests had a predominantly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:52

Property Description

Central Location in Manchester's Chinatown
Located just 500 meters from Manchester Central, Novotel Manchester Centre in the heart of Chinatown offers a vibrant and convenient stay for both leisure and business travelers.

Modern Amenities and Wellness Facilities
Enjoy air-cooled rooms with Wi-Fi access, flat-screen TVs, work desks, and tea/coffee facilities. The hotel boasts a fitness centre, sauna, steam room, and tropical rain shower for ultimate relaxation.

Dining and Entertainment Options
Indulge in 24-hour room service at Exchange Food And Drink Lounge, savor international cuisine, or unwind at the open-plan bar. A breakfast buffet is available daily, ensuring a delightful culinary experience.

Book now to experience the perfect blend of comfort and convenience at Novotel Manchester Centre.

Important information:

When a booking is made for more than 9 people, different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Children under 18 can have breakfast at a 50% discounted rate.

Guests under the age of 16 can only check in with a parent or official guardian. Children under 18 should have parental permission if not accompanied by parents and can only be accommodated in private rooms, not in shared dormitories.

Please note that pets are only allowed in private rooms like single and twin rooms. An additional charge applies. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge, or bring their own. Bed linen for the bunk beds are free of charge and provided for self-covering.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note: All guests are required to complete the registration process to secure property access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 6285 reviews
Cleanliness: 7.89
Service: 7.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
S
Santamaria-Alvarez • couple • co
5
Pros:

Ubicación

Cons:

Aseo en las zonas comunes es nulo

2026-07-04 • via Nuitee
Y
Yaiza • solo_traveller • es
7
2026-07-04 • via Nuitee
A
Alison • couple • gb
10
Great short break
Pros:

Great location, clean very amenable staff great value for money

Cons:

Not a lot

2026-07-04 • via Nuitee
S
stephanie • couple • gb
10
2026-07-04 • via Nuitee
V
Vicente Felipe • solo_traveller • es
10
Pros:

La mejor habitación en la que he estado. Era grande, cómodo y limpia

2026-07-04 • via Nuitee
P
Paola • solo_traveller • it
9
2026-07-04 • via Nuitee
D
Diane • solo_traveller • gb
6
Pros:

Staff,the welcome,

Cons:

Beds kind of uncomfortable, but it served a purpose

2026-07-04 • via Nuitee
T
Thomas • couple • gb
10
2026-07-04 • via Nuitee
C
CLAIRE • solo_traveller • gb
8
2026-07-04 • via Nuitee
C
Claus • family_with_children • dk
8
Super beliggenhed og rummelige værelser.
Pros:

Super beliggenhed. Rummets størrelse var rigtig god. God seng. God morgenmadsudvalg.

Cons:

Der var ikke noget decideret negativt, men kunne godt have tænkt os at der var en elkedel og kaffe the på værelset.

2026-07-04 • via Nuitee
M
Mike • solo_traveller • gb
7
Pros:

The price

Cons:

Looks tired

2026-07-04 • via Nuitee
D
donovan • solo_traveller • ca
9
Great stay.
Pros:

Close to everything, clean, friendly staff, let us store bags for free for an hour.

Cons:

It was a cooler not a fridge.

2026-07-04 • via Nuitee
E
Elizabeth • couple • gb
10
2026-07-03 • via Nuitee
A
Anita • solo_traveller • gb
8
2026-07-03 • via Nuitee
C
Carol • family_with_children • gb
9
Great value for money and location
Pros:

Great location for Manchester Central and tram stops.

2026-07-03 • via Nuitee
D
Derek • couple • gb
9
Pros:

Location
Room size
Facilities

Cons:

Nothing

2026-07-03 • via Nuitee
P
Pam • couple • gb
9
A perfect one night stay. Our room was quiet, peaceful and immaculately clean
Pros:

Location, ease of booking in

Cons:

The beds was slightly too soft for my husband

2026-07-03 • via Nuitee
M
Mark • couple • gb
5
Had stayed at the Novotel previously which was good, seems to have gone downhill under new owners
2026-07-03 • via Nuitee
O
Oxley • couple • gb
10
Good
Pros:

Clean and tidy

Cons:

Nothing

2026-07-03 • via Nuitee
V
Vikrant • solo_traveller • gb
7
Pros:

Reasonable price, food facilities and excellent location

Cons:

Wifi was bad.

2026-07-03 • via Nuitee