a&o Manchester City Centre

Hotels
•
A&O Hotels & Hostels
8.5 (6514 reviews)
21 Dickinson Street , Manchester , gb
+44 161 235 2200

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor service
Issues with cleanliness

Categories

Cleanliness
7.89
Some guests mentioned that the carpets were not very clean and there were issues with the toilet exhaust fans.
Service
7.86
Several reviews highlighted issues with staff being rude and unhelpful.
Location
9.4
Many guests praised the ideal location and its proximity to various attractions and restaurants.
Room Quality
7.85
Guests noted issues with uncomfortable beds and problems with room temperature.
Amenities
8.38
The hotel provided good amenities, but some equipment, like the gym, had issues.
Value for Money
8.84
The hotel is generally considered to be good value for its location and offerings.
Food and Beverage
8.89
Breakfast received positive remarks for quality.
Overall Experience
8.86
Despite some drawbacks, guests had a predominantly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:52

Property Description

Central Location in Manchester's Chinatown
Located just 500 meters from Manchester Central, Novotel Manchester Centre in the heart of Chinatown offers a vibrant and convenient stay for both leisure and business travelers.

Modern Amenities and Wellness Facilities
Enjoy air-cooled rooms with Wi-Fi access, flat-screen TVs, work desks, and tea/coffee facilities. The hotel boasts a fitness centre, sauna, steam room, and tropical rain shower for ultimate relaxation.

Dining and Entertainment Options
Indulge in 24-hour room service at Exchange Food And Drink Lounge, savor international cuisine, or unwind at the open-plan bar. A breakfast buffet is available daily, ensuring a delightful culinary experience.

Book now to experience the perfect blend of comfort and convenience at Novotel Manchester Centre.

Important information:

When a booking is made for more than 9 people, different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Children under 18 can have breakfast at a 50% discounted rate.

Guests under the age of 16 can only check in with a parent or official guardian. Children under 18 should have parental permission if not accompanied by parents and can only be accommodated in private rooms, not in shared dormitories.

Please note that pets are only allowed in private rooms like single and twin rooms. An additional charge applies. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge, or bring their own. Bed linen for the bunk beds are free of charge and provided for self-covering.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note: All guests are required to complete the registration process to secure property access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 6514 reviews
Cleanliness: 7.89
Service: 7.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
W
Wadds • solo_traveller • gb
4
2026-07-25 • via Nuitee
R
rebecca • extended_group • au
5
It was clean and basic but could have had a few extras
Pros:

It was clean and good location

Cons:

No fridge or kettle in the room. And my sink smell like sewage when I used the sink

2026-07-25 • via Nuitee
A
Anna • solo_traveller • gb
7
What was required,somewhere to sleep and have a wash
Pros:

All that was required

Cons:

Coffee machine not working and not stocked

2026-07-25 • via Nuitee
R
Rasem • family_with_children • se
8
2026-07-25 • via Nuitee
B
Bombardieri • solo_traveller • it
9
Ottimo hotel
Pros:

Vicino alla stazione dei treni, al centro di Manchester, e con molti servizi comodi.

Cons:

Niente

2026-07-25 • via Nuitee
T
Tony David Sanjiv • solo_traveller • in
8
2026-07-25 • via Nuitee
P
Pavel • solo_traveller • cz
6
2026-07-25 • via Nuitee
T
Taija • solo_traveller • fi
8
Good value
Pros:

The room was clean and cool.
Breakfast was ok.

Cons:

The aircondutuon blew straight to my bed and even with the lowest setting it was quite breezy. But of course rather that than hot room!
Coffee machine ran out of milk on our last breakfast so the cappuccino was only watered coffee.

2026-07-25 • via Nuitee
R
Rodrigo • solo_traveller • br
10
Pros:

Ótima localização, excelente tamanho de quarto, confortável e silencioso.

Cons:

O acesso à Internet com velocidade reduzida.

2026-07-25 • via Nuitee
G
Gibson • solo_traveller • gb
7
Fine for a quick stay.
Pros:

Basic, but fine for a quick stay in the city.

Cons:

Check in was a faff and a little chaotic.

2026-07-25 • via Nuitee
J
Jo • extended_group • gb
7
Good value for money, clean but no frills. Breakfast was poor.
Pros:

Location was excellent, good room for the price.

Cons:

Breakfast was very poor. The hotel does not have an iron and ironing board.

2026-07-25 • via Nuitee
V
Valentina • couple • it
9
Pros:

Posizione ottima e centralissima.
Personale molto gentile e accogliente.
Camera davvero spaziosa, considerati anche gli standard delle grandi città UK, e molto pulita.
Rapporto qualità prezzo davvero ottimo

Cons:

Bello il design della stanza con specchi dappertutto, ma diciamo che la porta del bagno semitrasparente non è il massimo della privacy

2026-07-25 • via Nuitee
I
Ira • extended_group • id
7
Pros:

Close to Chinatown. Many restaurants and bar too.
Quiet central, close to everywhere.

Cons:

Check in process. We have to que long line.

2026-07-25 • via Nuitee
T
Tanna • couple • gb
10
-
Pros:

-

Cons:

-

2026-07-25 • via Nuitee
S
Shaswath • solo_traveller • gb
5
2026-07-25 • via Nuitee
S
Simon • solo_traveller • ie
8
2026-07-25 • via Nuitee
P
Pavel • solo_traveller • cz
6
2026-07-25 • via Nuitee
P
Pavel • solo_traveller • cz
6
2026-07-25 • via Nuitee
S
Simon • solo_traveller • gb
10
2026-07-25 • via Nuitee
J
Joseph • extended_group • fr
9
Three nights in Manchester Citycentre
Pros:

This place is sometimes called a&o hostel. It is not a hostel. I haven’t stayed in a better city centre three star hotel. Very good location, very comfortable and excellent value for money.

Cons:

Nothing - it was all great

2026-07-25 • via Nuitee