Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near attractions
Comfortable rooms
Cons:
Cleanliness issues in some areas
Some noise from adjoining rooms

Categories

Cleanliness
7.56
Several guests mentioned issues related to cleanliness, including a small bathroom that could have been cleaner.
Service
8.53
Guests frequently praised the friendly and helpful staff, enhancing the overall experience.
Location
9.07
Guests highlighted the excellent location, close to main attractions and convenient for transport.
Room Quality
7.52
Some guests found rooms small and some discomforts noted, but generally comfortable.
Amenities
8.05
Amenities were generally good but lacked some specific items like tea/coffee making facilities.
Value for Money
8.01
Some guests felt the price for parking was high; however, the overall value was considered acceptable.
Food and Beverage
7.56
Guests enjoyed the variety at breakfast but mentioned that it wasn’t always included and could be better.
Overall Experience
8.53
Most guests had a pleasant stay and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:13

Property Description

Historic Charm and Modern Comforts
The Machiavelli Palace, located in a 14th-century convent near Santa Maria Novella Train Station, seamlessly blends historic charm with modern comforts.

Breathtaking Views and Rooftop Garden
Enjoy stunning views of the historic center of Florence from the seasonal roof garden. Some rooms offer balconies with cathedral views, while others feature exposed wooden beams on the ceiling.

Convenience and Hospitality
Indulge in a continental buffet breakfast, with the option for room service. The hotel staff can assist with tourist information and museum reservations, ensuring a seamless stay. Plus, the Fortezza da Basso Conference Centre is just a 3-minute walk away.

Experience the perfect fusion of history and luxury at Machiavelli Palace - Book your stay now!

Important information:

The hotel always pre-authorizes credit cards prior to arrival.

Small size pets are allowed (maximum 10kg) with a surcharge of EUR 20 per stay.

The rooftop bar is open from April 1st until October 31st.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 1507 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
T
t solo_traveller nl
9
Pros:

Everything was fine. Good location, great breakfast. I will definitely recommend it.
Very close to main attractions..10 minutes walk .

Cons:

Nothing

2026-07-25 via Nuitee
D
Donatas solo_traveller ie
9
2026-07-25 via Nuitee
L
Lucy couple gb
4
Cons:

It was unclean, outdated, smelly

2026-07-24 via Nuitee
N
Nina family_with_children fi
9
2026-07-24 via Nuitee
D
De La Rosa solo_traveller it
10
2026-07-24 via Nuitee
B
B7322VNelenai Business
4
Not even a 3 star
Pros:

Hotel stuck in the 60s and not in a good way. Bathroon is extremely small with mould around the bathtub, soap dispensers were empty. A/c system is first generation. Furniture is just old, not antique. One wall had what looked like mould and they tried to cover it with a piece of furniture

2026-07-23 via Tripadvisor
G
Gaya couple it
9
Pros:

Molto bella soprattutto la terrazza e l’eleganza nelle camere

2026-07-23 via Nuitee
C
Catherine extended_group us
8
Loved my stay … all of the staff were amazing
Pros:

N/A

2026-07-23 via Nuitee
C
Connor solo_traveller za
10
Nice place with great staff.
Pros:

The staff are amazing!

2026-07-22 via Nuitee
K
Karim solo_traveller de
6
Ok für ein bis zwei Tage bei zentraler Lage. Aber sehr warm aufgrund einer schlechten AC.
Pros:

Zentrale Lage, nettes Personal

Cons:

Schlechte AC und veraltetes Gebäude

2026-07-22 via Nuitee
M
Miryam Elizabeth solo_traveller ar
8
2026-07-22 via Nuitee
R
richard solo_traveller br
8
2026-07-22 via Nuitee
A
Angela couple ca
10
Excellent stay! Highly recommend
Pros:

In the city centre close to everything and very clean!

2026-07-21 via Nuitee
I
ISLAM KOURTELI solo_traveller dz
7
Pros:

Customer service staff Andrè was really professionel
Speaks very fluent and clear english

Cons:

Ac was veery week

2026-07-21 via Nuitee
S
Sean solo_traveller it
9
Pros:

The hotel staff were very friendly, helpful and professional. The hotel has a roof top terrace with a cocktail bar with amazing views of the Duomo and beyond.

Cons:

The shower in the bathroom had some mold and was a bit outdated

2026-07-21 via Nuitee
V
virginie solo_traveller fr
8
Très bon emplacement pour découvrir la vîlle
Pros:

L'emplacement de l'hôtel est parfait pour nous qui arrivions en train, il se trouve dans une rue qui permet d'accéder à pied aux principales attractions de la ville. L'hôtel a un rooftop avec une vue magnifique sur le Duomo. Enfin, nous avions une chambre pour 4 et nous avions beaucoup de place, et c'était propre.
Enfin, le personnel de l'hôtel est très accueillant et très sympathique, merci à eux.

Cons:

Les équipements de la chambre pourraient être améliorés, elle est un peu vieillote. Il n'y a pas de machine à café ou théière.

2026-07-20 via Nuitee
C
Claudio solo_traveller ch
6
Pros:

Sehr zentral gelegen. Nettes Personal. Sehr gutes Frühstück.

Cons:

Sehr laut im Zimmer(Strasse und Nachbarn).
Boden war voller Haare. Tisch im Zimmer beschmutzt mit Essensresten.

2026-07-20 via Nuitee
T
Teruya couple jp
8
全体的に良かった!
Pros:

立地が良かった!
またスタッフの人も親切で、滞在中に困ることはなかった。

Cons:

エアコンの効きが悪く、部屋の中が暑かった。
エアコンの風は部屋全体にってよりも、送風口の下に出るくらいの風量。

2026-07-20 via Nuitee
A
Amelia couple us
9
2026-07-19 via Nuitee
P
Parisa solo_traveller it
9
2026-07-19 via Nuitee