Residence Inn by Marriott Toronto Markham

Hotels
•
Residence Inn
8.7 (252 reviews)
55 Minthorn Boulevard , Markham , CA

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Clean facilities
Good breakfast
Cons:
Odor issues in rooms
Some amenities lacked variety
Inconsistent customer service

Categories

Cleanliness
8.26
While the rooms were noted as clean, there were reports of strong odors and hair in the shower.
Service
9.23
Many reviews highlighted friendly and helpful staff, though some mention room for improvement.
Location
8.77
Conveniently situated near major highways and restaurants, with good access for EV chargers.
Room Quality
8.72
Rooms were spacious and comfortable, although some guests mentioned odor issues.
Amenities
8.75
Facilities were generally good, but some amenities such as a pool and bar services received mixed feedback.
Value for Money
8.71
Guests found the hotel to provide good value, especially for families.
Food and Beverage
8.26
Breakfast options were good, but some guests desired more variety and quality in food choices.
Overall Experience
8.93
Overall experience was positive with several mentions of a lovely stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 01:54

Property Description

Luxurious All-Suite Hotel in Markham

Suite Perks: Each suite comes with a kitchen, separate living and dining areas, and a work desk. Enjoy free Wi-Fi and a flat-screen cable TV.

Fantastic Amenities: Take a dip in the indoor pool, unwind in the hot tub, or stay active in the fitness center and sports court. BBQ facilities are also available.

Convenient Location: Close to York University, York Downs Golf and Country Club, and Black Creek Pioneer Village. Book your stay at Residence Inn Toronto Markham for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

8.7
Based on 252 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
F
Felekech • couple • et
8
2026-09-09 • via Nuitee
C
Chloe • solo_traveller • ca
7
2026-09-01 • via Nuitee
T
Tianne • couple • ca
9
Clean, organized, and comfy.
Pros:

Breakfast was delicious!

2026-08-25 • via Nuitee
C
Catherine • couple • ca
10
2026-08-09 • via Nuitee
O
O2746PWmohamadh • Family
2
Disappointing experience!
Pros:

Stayed at Residence Inn by Marriott Markham from July 19 to July 21, 2026 (Room 121), and unfortunately the experience was far below expectations.

I am a frequent hotel guest and an IHG member, so I have experience with different hotel brands and understand the level of service and amenities that guests should expect. Unfortunately, this stay did not provide the quality or value expected from a property under the Marriott name.

The rooms are very outdated and clearly in need of renovation. Our three-room suite had one of the worst views possible, facing a wall, with bunch of heat pumps equipments directly in front of our rooms in the suite. This was extremely disappointing and made the room feel poorly located.

The breakfast experience was another major issue. Some of the staff working around the breakfast area were unfriendly and not welcoming. The breakfast options were limited, and the waffle station was a serious problem. It took us 30 minutes or more just to make a waffle, while breakfast ends at 9:30 AM. For families travelling with kids, this makes it almost impossible to enjoy breakfast without rushing.

I was also surprised that housekeeping is not provided daily. This was inconvenient and not something I expected without clearer communication. In addition, there were no complimentary water bottles provided in the room. The only option to get water was to purchase it, which is something I have never encountered at a hotel of this level.

Overall, this was not good value for the money. The outdated rooms, disappointing view, limited breakfast options, unfriendly breakfast service, lack of basic amenities, and housekeeping policy made this stay very disappointing. I hope management reviews this feedback and takes steps to improve the guest experience.

2026-07-21 • via Tripadvisor
Y
YANLING • solo_traveller • ca
9
very nice stay, will choose again in the future.
Pros:

clean and quiet environment.
convenient location and safe area.
nice breakfast and friendly staff.

Cons:

gym is too small.

2026-07-14 • via Nuitee
L
Lydia • solo_traveller • bm
10
Pros:

Loretta helped me out a lot! OMG, she is a gem.

Cons:

Liked it all

2026-07-12 • via Nuitee
F
Funmi • couple • ca
8
2026-07-06 • via Nuitee
C
Carolyn • couple • us
10
Convenient location, good parking, clean
Pros:

Size and central location

Cons:

Nothing

2026-06-11 • via Nuitee
A
Anton • solo_traveller • ua
7
2026-06-03 • via Nuitee
I
Issa • solo_traveller • ca
7
Pros:

Location and service.

Cons:

Sofa bed was uncomfortable. I felt the springs in my ribs. The room had a strong odor.

2026-06-01 • via Nuitee
R
Richie • solo_traveller • ca
7
2026-05-04 • via Nuitee
V
Vikram • solo_traveller • ca
8
2026-05-03 • via Nuitee
M
Melinda • family_with_children • ca
9
Pros:

The location, the clean room, the great breakfast and the swimming pool.

Cons:

The pull out couch was not comfortable, mattress was very thin, it has springs missing to hold it up and was not sturdy.

The hot tub was not open

2026-03-20 • via Nuitee
H
HE • solo_traveller • ca
8
2026-03-16 • via Nuitee
M
Marina • couple • us
8
2026-01-19 • via Nuitee
S
Steven
6
Pros:

Never got to the breakfast so no idea on quality. Hotel is having some maintenance and hot tub is out. Could use some wear and tear issues addressed. Checked in and front desk said they were sold out when I asked about a room switch, they weren't sold out but whatever I won't be back so no biggie

2025-10-10 • via Nuitee
J
Joshua
6
Pros:

AC didn't work well. 1 ice machine in the staff area.

2025-10-07 • via Nuitee
C
Carmen
10
Pros:

Excellent

2025-10-05 • via Nuitee
A
Anna • couple • ca
8
2025-10-05 • via Nuitee