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Facilities
Property facilities
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Fitness facilities
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Electric car charging station
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No single-use plastic straws
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No single-use plastic stirrers
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Annual carbon offsets
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Free WiFi
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24-hour front desk
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Luggage storage
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Sauna
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Concierge service
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Elevator
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Fitness facilities
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Smoke-free property
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Wheelchair accessible parking
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Electric car charging station
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Banquet hall
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Wheelchair-accessible van parking
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
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Change of bed sheets (on request)
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Well-lit path to entrance
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Stair-free path to entrance
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Vegetarian breakfast available
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Annual carbon offsets
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At least 80% of all lighting comes from LEDs
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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Reusable cups only
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Reusable tableware only
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Discover a perfect blend of comfort and convenience at the Radisson Hotel & Conference Centre London Heathrow.
Recreational Delights
Dive into relaxation with our indoor pool, unwind in the sauna, or energize your day at our fully equipped fitness center. There's something for everyone!
Culinary Excellence
Indulge your taste buds at Filini Restaurant, one of our two esteemed dining options, or unwind with a drink in our stylish bar/lounge. Enjoy a hearty buffet breakfast served fresh every morning!
Unmatched Convenience
With features like complimentary Wi-Fi, 24-hour front desk service, and an airport shuttle, your stay is seamless from start to finish. Take advantage of our spacious air-conditioned rooms to truly unwind.
Book your stay today and experience the best of West Drayton!
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Guest type
Essential workers only - NO
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
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General
Professional property host/manager
Property policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
-
Guest type
Essential workers only - NO
-
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
-
General
Professional property host/manager
-
Pets
Service animals are allowed
Location
Guest Reviews
As with many guests just an overnight stay to catch an early morning flight. As with others I checked in on the system but had to see a representative. I had a room assigned but it turned out it was occupied. Back to reception where the staff couldn't have been more helpful. They need to investigate and find me another room which they did with courtesy and friendliness.
I have had this happen at many hotel chains over the last few years even having people come into my room in the middle of the night. So I am aware of these system hiccups. The total process took an extra 25 minutes so I was happy.
The room was nice and cool with a good work AC. The bathroom could do with some TLC as the sink was cracked and chrome furnishing worn.
Quiet ish room except for a guest banging on doors with a coin after I had gone to sleep. I told him to go away rather impolitely. Then a good night's rest.
The hotel hoppa service was busy so I walked a few minutes to the main bus stop and took the less expensive option to get to the terminal.
I would stay here again
We stayed just one night as we were flying the next day and had paid for a night's stay and parking.
When we checked in and went to our room we found the room was already occupied!!!! It's 2026 this should never happen. Not happy.
Yes they sorted it out but not with grace or any degree of urgency perhaps it is a common occurrence hence why they weren't that surprised.
Room was comfortable and clean.
Convenient for Heathrow.
Checkout was fast.
Online check in didn’t work properly.
Booking confirmation and messages from hotel didn’t give address. There are 2 Radisson hotel and conference centres and we got off the bus at the wrong one and had to walk 10 minutes in blazing sun with all our luggage.
One reason we booked this hotel was the swimming pool and sauna which we’ve used on previous stays. There was no information that there is now a charge. In addition, the attendant wouldn’t allow me to charge it to my room and I had not brought my wallet to the fitness centre.
Food in the restaurant was very ordinary.
Pulita e con molti servizi
Colazione di bassa qualità
Gute Zimmer
Zimmerkarte ging nicht, wartezeit an der Rezeption war zu lange.
Great facilities. The gym, sauna and pool were a highlight.
There's just a 'Radisson' type of person... loud, in your face, and in a hurry all the time. Not sure how else to put it, but the location was fine, hotel was fine... people there were somewhat annoying.
The hotel is very tired, the food in the Felinni Restaurant is over priced and poor quality, the time it takes to get a waitress/waiter to take your order is over 20 mins, then 40 mins for your starter to arrive, then another 25 mis for your main meal. The food standards in the evening are very poor but the breakfast is quite good. My sink would not drain and I reported it on day one and day two and on day three when I checked out it still had not been fixed. In the morning there seems as many people queuing up to make complaints to the reception staff as there is checking in. The car parking is a nightmare and I witnessed road rage over people fighting for carparking spaces. The bar staff don't acknowledge you. Overall the hotel and the way it accepts such low standards as the norm is a sign of the times unfortunately but I will never stay there again and would recommend others thinking of booking think twice before doing so.
Convenient location, friendly staff, easy to arrange early morning shuttle to the airport.
Couldn’t do an automated check in from my booking voucher.
Convenient and close to airport
Good location for the airport
Check in was a disaster
Good location for airport but somewhat isolated for dinning choices near by.
First room assignment nothing worked no HVAC, TV or mini fridge guest services was offered a fan and told no other rooms available. I spoke to manager and room was charged promptly.
TV channels very few and not.loading
Convenient for terminal 3, Had nice dip in pool. Breakfast has a huge selection. Good value, helpful staff. Some decor needs updating but it’s all very clean. Already booked in for my next trip.
Removes the stress of getting to the airport on time.
Proximity to the Airport
Room was quite small .
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